It was a tricky loan due to the flood insurance and Mary Jo went above and beyond to help us out. She was on top of things and extremely responsive. I would recommend her without hesitation.
Erin A. - Soda Springs, CA | MAR 2017
Mary Jo Payne was able to successfully complete the VA loan process for the purchase of our new home in Antelope, CA when Bank of America could not. It did require extra efforts by Mary Jo and her associates but they were happy to help. I appreciate all she and the group at the Guaranteed Rate office in Auburn, CA did. Thank you, Mary Jo.
David B. - Antelope, CA | MAR 2017
MJ always does the best job! Krissy also was so fast with getting my CTC very early in the process and docs out. These 2 are the best! Thanks for the smooth closing. :)
Karen A. - Reno, NV | MAY 2017
Love working with Mary Jo Payne!! We have done a few loans with her and sent her referrals. She is a class act and very professional. She is the only one we would ever trust with our loans.
Thomas C. - Auburn, CA | JUN 2017
Mary Jo was absolutely amazing to work with. She was very thorough and made the processing seem seamless. I would recommend her services to anyone and I already have!
Eric B. - Colfax, CA | JUN 2017
Very informative and willing to work for you. Signing was pleasant, fast and informative.
Ryan B. - Foresthill, CA | JUN 2017
Mary Joe Payne is a real professional, and goes the extra mile. She made what would be a very difficult process relatively easy and we appreciated it!
Michael R. - Newcastle, CA | JUL 2016
Mary Jo Payne is a tremendous person and loan officer. I believe we were very important to her.
Henry B. -Newcastle, CA | JUL 2016
Mary Jo Payne was very professional, efficient and also kept a very friendly attitude despite the stress I may have exhibited!! I appreciate her tolerance of me haha!! She was and is awesome!!
Dawnene A. - Meadow Vista, CA | SEP 2017
My loan experience was exceptional. Mary Jo Payne is an amazing professional with a friendly, personal touch! Guaranteed Rate shines through for me again!
Kyrsten S.-Rocklin, CA| MAY 2016
From start to finish, our loan officer Mary Jo Payne made this process easier for us. Mary Jo is wonderful to work with, very knowledgeable and helpful. Her team also was extremely helpful and detail-oriented. They helped keep our loan on track and we closed in a shorter timeframe than expected. Thanks again to Mary Jo and her team for excellent service~!
Daniel T - Auburn, CA | Feb. 2016
We cannot say enough positive things about our loan officer, Mary Jo Payne. She was/is always very pleasant and patient with us. She made sure we understood what was needed and why so there were no problems with the processing of our home loan. We were appreciative of her knowledge, expertise and thoroughness from the onset of our loan application to the closing of escrow. We will not hesitate to recommend her or Guaranteed Rate to friends and family. Thank You Mary Jo!
Michael M. - Modesto, CA | Jan. 2016
Mary Jo Payne did an excellent job in making this loan as painless possible especially with all the red tape.
JAMES C. - Granite Bay, CA | Dec. 2015
Mary Jo Payne was very helpful and informative, she worked well with the Realtor, and escrow officer, and we were able to close a VA loan purchase transaction in less than 30-days.
Kenneth S. – Auburn ,CA | June 2015
Kerri was incredibly informative, helpful and professional throughout the process. She addressed my concerns and went out of her way to make sure I would be happy moving forward with Guaranteed Rate even after shopping around for loans. The process was smooth and I would certainly recommend Kerri to my family and friends. Thank you!
Davinder M. | 04/27/2017
Kerri was fantastic. Guided us through the whole process with ease. We've already referred three other clients to Kerri and Guaranteed Rate. Very pleased.
Todd M. | December 2016
Kerri moved us through this process so smoothly. The many twists, turns and curves were handled promptly and efficiently. She kept us informed and updated regularly throughout the process. We now own a wonderful home, thanks in part to the mortgage we were able to get and especially Kerri's service and expertise. Our thanks to all who made this happen!
David & Linda V. | October 2016
Kerri Habel was excellent. She was very easy to work with and always happy to help. She would answer questions with very professional interactions and answers. Very detailed oriented and helped with every step of the process. I would recommend Kerri and Guaranteed Rate to my family and friends for their future loans.
Raul D. | 09/02/2016
Great service provided by Kerri Habel and team. Excellent coordination and follow up. Thanks everyone, great job with my loan!!! I will recommend people to you. Thanks!!!
Marielos P. - 8/15/16
Kerri Habel was wonderful to work with, she was very professional and responsive. She also had great perspective that provided a personal touch. She would be the primary reason why I would recommend Guaranteed Rate to others.
Jeffrey R. - Funded 7/11/2016