It is refreshing to be able to give my highest praises for client relationship building, as well as professionalism in implementing my loan from start to finish to Brian Johnson and his all-star team. I started working with two other large online institutions before finding Brian at Guaranteed Rate. However, for all the size those two lenders, each of them suffered from behaviors which clearly indicated to me that I, the client, was not very important to them. I can summarize their respective...
We recently moved to Spartanburg SC. This was a unexpected move for us so we needed to find a home and home loan very fast. Never did we think we would be closing twenty two days after finding our new home. Brian, Kurt and Eric worked with us. They walked us through the entire process step by step. This by far was the easiest home purchase. We received a to do list for the paper work we would need to get together for the loan, absolutely loved this because it made things so easy. They stayed in...
Shannon & Lynnette P.
I was working with another company that could not get me approved, due to a collections that had hit my credit. The lady I was working with told me to wait 90 days and we could try again. Meaning I would lose the home that took me almost 6 months to find. Then my realtor says well the sellers agent said to try the company that he does a lot of work with and gave me a number. The next day I called and spoke with Brian Johnson (who by the way is awesome) he told me somethings to do to get my...
Brian and his team made my purchase easy and painless Great communication with quick and detailed responses every time I had a question. Great service, fast and effective well done.
Scott in his staff number one in my book be very professional people I ever met in my life this is the second home I own and it was never this easy very professional people.
Danny B. - Florence, SC | JUL 2017
Brian and his team did an amazing job with our loan. Guaranteed Rate has the easiest loan process I’ve ever seen. Highly recommended!
Michael R. - Marketing Manager - Esurance
Scott and his team were awesome. Jamie and Leighann made the final touches so easy. Scott got us a great rate and the service he provided was awesome. The experience was easy and after the horror stories I had heard from others I was even more thankful for Scott and his team. They answered all my questions and made us more comfortable. We were never put off or had to wait days for a response. I will definitely recommend to others who are looking for a mortgage company. I would definitely use...
Anita T. - Greer, SC | JUL 2017
Scott was so easy to work with and always available, which I really appreciated with my hectic work schedule.
Morgan S. - Woodruff, SC | JUN 2017
Brian and his team went way above what I expected! I really appreciate all the help and time Brian’s team invested in making this dream a reality.
As a first time home buyer I was intimidated by the process of obtaining a loan. Brian and his team at Guaranteed Rate made the experience seamless and easy. I was very impressed with how they walked me through the steps and how quick the entire process was. We are now enjoying our new home without enduring the headaches of a long drawn out closing. Thank you.
Though there were a couple hurdles which seem to be unavoidable in complex transactions such as this, Scott and team were great in handling them and driving the process forward.
Jesse H. - Chesnee, SC | JUN 2017
Tom and I wanted to thank you for your assistance during our loan application. We are fully closed as of yesterday afternoon. I know there were challenges such as my board compensation and my numerous bank accounts; but you prevailed through these challenges. Again thanks; truly appreciated!
Nancy G., CEO. - WPRT
Michael Owens and Leighann are total professionals and an absolute pleasure to deal with. They made the house buying process easy and explained everything to us every step of the way. They made themselves available to us and answered our questions any time of the day! We are very grateful of their service and wouldn't hesitate to recommend Guaranteed Rate.
Michael G. - Greenville, SC | APR 2018
Michael Owens & his team at Guaranteed Rate made buying this home such a quick and easy process. Michael is very professional and always stayed on top of everything. We appreciate such first class hands on service.
Danny & Linda D. - Simpsonville, SC | FEB 2018
Mike Owens was awesome! He made all the difference in making the whole loan process easy and smooth! Will use Guaranteed Rate again just because of his great customer service!
Donavan P. - West Columbia, SC | JAN 2018
All of the associates I talked with were exceptional at answering my questions. Leigh Ann Martinez was amazing and so was Michael Owens. Day or night they could be reached and would promptly answer any and all questions. I love how easy it was get a loan. Thank you so much!!!!
Andrea. W.- Greer, SC | Aug 2017
Working with Mike and GR was a great experience. It wasn't all about the loan with Mike and GR. Mike became a trusted friend. Rest assure me and my family will tell everyone how great GR's service and people are...
Brian S.- Cobb Island, MD | Aug 2016
Matt, Theresa and Stacy were a pleasure to work with. Matt and his team were responsive and patient throughout the process. They kept me informed and took the time to hear my concerns regarding the closing disclosure and costs associated with the loan. Any changes or questions I had were handled immediately and issues were dealt with professionally. Matt Carr and his team delivered exceptional customer service and professionalism, I would highly recommend them.
William K. - Boston, MA | AUG 2017
Mike Owens is the best. I have done many purchases and refi's over the years. Great communicator. Easy to understand and he is always on top of his attention to details.
Gary B. - Richmond, VA | JUL 2017
Micheal Owens was fantastic. I would recommend anyone to Mike.
Andrew S. - Easley, SC | JUN 2017