Scott was great with the whole process. I stated in the beginning about how I would like to be in the new house as soon as possible and Scott made that happen. Working in the hotel industry requires me to focus on many things and Scott made me feel like buying a house wasn't something I need to "worry" about. I also appreciated his availability anytime in the morning, day and even at 11:00p at night.
Tim M. - Simpsonville, SC | MAY 2016
I have done a few loans and refinance deals with Scott Fowler and I'm extremely pleased with how responsive, friendly and attentive he is to my needs and questions.
John P. -Greer, SC | APR 2016
Brian Johnson and his team Kurt, Eric, and underwriting team were extremely helpful! My wife and I came to them in the middle of our sales agreement. Brian understood our circumstances immediately reassuring us that Guaranteed Rate could get us closed on or shortly after the scheduled closing date...Impossible? Not with Brian and the whole team at Guaranteed Rate Mortgage. We went from origination to close in 23 days!! Thank you all so much!!! We now live in our dream home because of you!
We believe in excellent customer service! You and your team have definitely provided that! We will be completing the survey declaring the fantastic customer service and fast closing on the survey! Again thank you Brian, Eric, Kurt, and the underwriting team for EVERYTHING!
They used an app that was easy to use even for a technologically challenged person like myself. It was super fast and easy to submit all the required documents.
Our loan coordinator Brian Johnson is excellent in communication, follow up, issue resolved. He actively engages in different conversations to make sure my loan in good progress. He also helps to answer most of my questions. Especially, when dealing with issues beyond his authorization and/or knowledge, Brian is proactive to refer and initiate the right party for the conversation taken place. Enjoy Brian and the process. Thank you Guaranteed Rate.
I have been very impressed as well as my clients with how well the loan process went with Brian at Guaranteed Rate. I have had the pleasure of working with Brian on many occasions. Brian was involved from beginning to the end of the loan process. I would highly recommend Brian for your lending needs.
Paul B. - Realtor
Brian Johnson was my Loan Officer and like always did a fantastic job. Guaranteed Rate provides the perfect platform to help borrowers get their portion of the task list done with an awesome online system and great folks in place to help out through the way.
Thank you for all the work put in by Brian Johnson and Kurt Sagendorph. They are excellent at the jobs and it showed through the whole process. Both where very kind and generous to explain to me the reason behind any question I had. I Never felt like I was being mislead or lied too which is rare in today's time. 10+ for both gentlemen!
We had some minor complications in the beginning with a loan from another institute. But when we came in contact with Brian Johnson and his team especially Amanda they made the loan process very easy. They were very helpful and always there to answer any concerns we had. I'm a real estate agent and I have clients that tell me how hard it was to obtain a loan through other lenders, I didn't quite understand what they were talking about until we purchased our first home just last week. I have to...
Amy & Kevin H. - Laura Simmons and Assoc.
My experience with guaranteed rate was very positive. Brian Johnson was always there to help me day and night and always had an answer for many questions. Everyone I interacted with at guaranteed rate was always very friendly and helpful. We settled in less than 30 days! Thank you guaranteed rate, I am extremely pleased with my experience .
Brian, D'Andrea, and Leighann went above and beyond to help me with all my paper work. I had lots of questions & they were always there to to give me an answer & ease my stress. I can't say enough about these three people that help make a dream come true in my life. Thanks again y'all!!!
Jeff Kushnir and Brian Johnson helped me in a tremendous way and they were not afraid to take on any problems or obstacles that were in the way. These guys finished us up and we couldn't be more satisfied!
Guaranteed Rate is the best. Brian Johnson got me preapproved within 10 minutes when my credit union told me it would take one week. Brian, Jeff, and D'Andria were so helpful because when I was frustrated I could email or text them after hours for help. I am very grateful to have met such nice and professional people. The whole team at Guaranteed Rate made it possible for my kids and I to purchase a beautiful home. Thank you all.
Brian made the loan process easy from start to finish! He was easily accessible and very responsive to my questions and concerns (even to my after work hours texts and emails). He and his team worked together to ensure my loan application was approved and ready for our scheduled closing date.
Great experience! Made the home purchase enjoyable!
Everything turned out well. The online upload process was super easy. Brian Johnson was a great loan officer. He was very attentive and made the process smooth.
The transfer safe made it very efficient to get documents to underwriting. The real-time status reports and timeline progress bar was also very helpful.
Guaranteed Rate was excellent. I was very satisfied with the mortgage process from beginning to end. Brian Johnson and his team were knowledgeable, friendly, and efficient. I would definitely recommend them to my family, friends, and acquaintances. I am very grateful to have my new home and Guaranteed Rate made it possible!!!
Guaranteed Rate made the process of buying my first home easy and painless. The staff is delightful, and they helped me every step of the way. I also loved that the entire process is electronic. I did everything from my phone! I would definitely recommend Guaranteed Rate.