I want to thank you and express my gratitude for the super fast way you and your team process my account, excellent fast work.
Regina Danikowski was awesome! She told me she would walk me through the process as a 1st time borrower and she kept her word. She always responded to me promptly, even on weekends and evenings, AND when she was on vacation! She's a keeper!
Tammy D. | 08/03/2016
Very professional service from Regina Danikowski. Process although labor intensive and lot of paperwork- everything went smooth and on time. Very happy with Guaranteed Rate.
Peter M. 07/18/2016
Regina answered every question along the way and ALWAYS made sure to hold a positive attitude. She was my yes-girl from the very start in a scenario that seemed difficult to work with. Thank you so much, Regina!
Cory S. 06/16/2016
After being "denied" by multiple places Dana did the work and made it happen. So many others just put things in a computer and don't do any work. Dana did the work and got the job done. She is truly the end all be all of the mortgage world. She goes over and beyond simply said. Just amazing.
We recently worked with Dana on a loan and she was great to work with. The actual timeline from when we started working with her until when we closed was more than a year and she was always available for any questions we had or crunch numbers or talk about what the next step in the process was. I never felt like I was putting her out no matter how many times I asked the same question or asked her to revise the numbers based on this or that. I highly recommend Dana for anyone looking to buy a...
Jen L. - 11/06/2016
Dana took us from start to finish with complete ease. I have heard some terrible stories of last minute changes or jumping through a bunch of hoops. Dana was thorough and professional throughout the entire process, explaining every step so we knew just what to expect and be prepared for.
Mike N. - 02/11/2015
Brad and his team have once again (for a third time) outdone themselves with helping us obtain a cash out refinance. I have in the past, and will continue to recommend to my friends and colleagues the help of Guaranteed Rate and Brad Rasof.
David L. - Chicago, IL | APR 2016
Dana helped make buying our first home an excellent experience. She was flexible to work around our schedule, taking evening and weekend phone calls when needed. A patient and proficient communicator she did an excellent job explaining everything that we needed to know throughout the entire process, keeping us up to date, and using our preferred communication channels when appropriate (phone, email, text, etc.) We would highly recommend Dana to any home buyer.
Christy K. - 03/16/2015
As a first time home buyer, working with Dana was a great experience. She explained every step of the process and made sure to answer all my questions thoroughly. I would definitely recommend her and would work with her again on any future business!
Emma D. - 07/16/2015
Brad Rasof made the process so easy it was a pleasure working with him and his team! This is the second time we've used him, and we recommend him to all of our friends and acquaintances.
William W. - Highland Park, IL | APR 2016
" Just amazing customer service !!! I would recommend my family and friends to use Guaranteed Rate. "
GAGAN S. -Mundelein, IL |AUG 2016
Randy was able to provide us with a great interest rate..so great we decided to switch to him. He had a short timeframe in which to meet our hoped for close date and he, Jennifer, Souzy, and Michael made it happen. They really took the stress out of the process. We are extremely satisfied and would not hesitate to refer Randy and his GR team to anyone looking for a loan. Thanks!!!
WILLIAM W. -Park Ridge, IL |AUG 2016
I was very pleased with my experiences with Guaranteed Rate. The process was clear and all those I worked with were responsive.
ADRIAN R. -Evanston, IL |AUG 2016
Lisa and her team made the whole process easy and stress free. I would recommend them to anyone who asked.
Rose M. -Elk Grove Village, IL | MAR 2016
The whole process went very smoothly and the loan officer looked out for my interests. I am very pleased and would recommend Guaranteed Rate to all of my family and friends.
ANTHONY C. -Rolling Meadows, IL | MAR 2016
Our mortgage team has been fantastic - always available to answer questions and provide support...this has made our first mortgage experience feel collaborative and altogether positive!
Matthew C. -Milwaukie, OR | MAR 2016
Adam was responsive, thorough and persistent. He found a solution for our specific situation and helped us pull everything together. I couldn't ask for more. Thanks for the terrific service!
Michael S. - Lake Zurich, IL | AUG 2016
We were very pleased with Betsy Ahern and her team. It was a quick process to get our final loan commitment. The secure online site provided an easy way to upload our financial documents. Any questions we had were answered promptly. I am a licensed Illinois real estate broker and will definitely recommend Betsy to my buyer clients.
Patricia M. - Elburn, IL | APR 2016
I am a sales person and a high level of customer service is what uphold in order to maintain and build trust with my customers so they do repeat business for many years. Adam Kamarat and his team have always been extremely responsive and informative whether my first loan, refinance, or buying a new home. I am very happy with the service and appreciate the time and attention!
Eric A.- Chicago,IL | JUN 2016