Only problem was with me and the challenge of sending documents online. Otherwise the staff were great, responsive and made it easy for me.
Bosede O. | August 2017
Regina was absolutely amazing! Thank you all for hiring her, she is truly an asset to your company!
Everyone took great care of us. Answered all question. Thank you Regina and her team. You helped make our dreams come true.
Shanna C 07/12/2017
First of all, thank you for your service, advice and as usual - for being available to answer our questions. This is probably our 6th closing with you and you have just been a pleasure to work with. It was only because of you that we took the big decision to go with Guaranteed rate, even when we had multiple options from local Atlanta lenders and also from my relocation company. We hope your company understands your service level and your professional relationship with your customers which...
Rahul and Swati D. -4/17/17
We wanted to thank you for all the work you did for us. All the questions, phone calls, emails, even talking with my 401k. You have gone above and beyond, and may I say you are awesome at your job. So helpful through the whole process. We thank you so much, and can't wait to move into our beautiful new home.
Fiorella and Kim
My loan officer was so helpful thru out the whole process from start to finish. She explained all of my choices available to me. ALWAYS returned all my phone calls with questions I may of had, even after work hours she was available for me. Detailed information in the financial aspect of it. Her attitude was always positive and treated me like I was family and not just a customer. My lawyer informed me that she was on top of all documents to make the process easy. I cant thank Gina Danikowski...
-Jorge L. 10/28/16
Regina, was extremely helpful and went above and beyond while answering any and all my questions and concerns. Very pleasant and professional individual to work with.
Julio M. | June 2016
Regina Danikowski was great through the entire process!!
Nitesh M. | 10/11/2016
Regina Danikowski is the best, she was there from start to finish.
John C. | 10/21/2016
Regina and her team have been great in handling all my refinances. Great team to work with.
Sagar S. | October 2016
I want to thank you and express my gratitude for the super fast way you and your team process my account, excellent fast work.
Regina Danikowski was awesome! She told me she would walk me through the process as a 1st time borrower and she kept her word. She always responded to me promptly, even on weekends and evenings, AND when she was on vacation! She's a keeper!
Tammy D. | 08/03/2016
Very professional service from Regina Danikowski. Process although labor intensive and lot of paperwork- everything went smooth and on time. Very happy with Guaranteed Rate.
Peter M. 07/18/2016
Regina answered every question along the way and ALWAYS made sure to hold a positive attitude. She was my yes-girl from the very start in a scenario that seemed difficult to work with. Thank you so much, Regina!
Cory S. 06/16/2016
After being "denied" by multiple places Dana did the work and made it happen. So many others just put things in a computer and don't do any work. Dana did the work and got the job done. She is truly the end all be all of the mortgage world. She goes over and beyond simply said. Just amazing.
" Just amazing customer service !!! I would recommend my family and friends to use Guaranteed Rate. "
GAGAN S. -Mundelein, IL |AUG 2016
Randy was able to provide us with a great interest rate..so great we decided to switch to him. He had a short timeframe in which to meet our hoped for close date and he, Jennifer, Souzy, and Michael made it happen. They really took the stress out of the process. We are extremely satisfied and would not hesitate to refer Randy and his GR team to anyone looking for a loan. Thanks!!!
WILLIAM W. -Park Ridge, IL |AUG 2016
I was very pleased with my experiences with Guaranteed Rate. The process was clear and all those I worked with were responsive.
ADRIAN R. -Evanston, IL |AUG 2016
Adam was responsive, thorough and persistent. He found a solution for our specific situation and helped us pull everything together. I couldn't ask for more. Thanks for the terrific service!
Michael S. - Lake Zurich, IL | AUG 2016
I am a sales person and a high level of customer service is what uphold in order to maintain and build trust with my customers so they do repeat business for many years. Adam Kamarat and his team have always been extremely responsive and informative whether my first loan, refinance, or buying a new home. I am very happy with the service and appreciate the time and attention!
Eric A.- Chicago,IL | JUN 2016