Great service throughout the process and I never felt confused or left alone. In addition, the whole process was made very easy and hassle-free.
Sumit T. | December 2017
I had contacted Aaron on Oct 23, 2017. He was recommended by another friend. He waltzed us through the process and we signed on Nov 21st. I already had discussion with our bank - the one that carried the mortgage and HELOC. They were not interested in refinancing. It made too much sense. Aaron was fabulous and supportive. And we are very happy.
Frank R. | November 2017
Aaron Lee was amazing throughout the entire process. He made sure we were always informed during the process and always made us feel like we were the most important clients he had. I have and will continue to refer friends and family to Aaron and will not look anywhere else for refinance or purchases. Thank you from our whole family Aaron, it’s great to have someone you trust and believe in.
Stephen W. | October 2017
Aaron Lee and his team are the best! I would highly recommend Guaranteed Rate to current and future home owners!
Kelly G. | October 2017
Rod Dennis made the process of completing my refi as easy as possible on me and was extremely attentive to my needs throughout the entire duration of the refi. He made me feel at ease with what was happening and kept me in the loop during every step and was there for me no matter what time of day for any questions or concerns I had. Rod gave me multiple options for the possible loans I qualified for and explained in depth the pros and cons to each of them and set me up with the one that best...
Dustin M. | December 2017
From start to finish the process was simple. I was always informed of each step either by email, phone or text. Uploading and downloading all necessary paperwork was very easy from my cell phone. Great online/app like tools to do the loan. Very competitive rates compared to other lenders. Great customer service too! Highly recommended to all.
Bryan M. | January 2018
Rod Dennis was exceptional. He was proactive and creative, never pushy, promptly answered my questions and made sure that I moved through the process in an informed and expeditious manner. I will refer anyone looking for a home loan to Rod. And although my contact with Rina Keller was not as extensive as my contact with Rod, I found Rina to be extremely engaging and helpful. Overall, a very nice job by the Guaranteed Rate team. Thank you.
Ronald S. | December 2017
We used Rod Dennis for our new mortgage. Probably not the easiest transaction he's had this year but Guaranteed Rate took care of us and provided exceptional service and follow through. I would (and have) recommended them to anyone looking for assistance with their mortgage needs.
Martin S. | November 2017
Rod and his team were fantastic the whole way through. They were able to deliver on a great rate and made sure that they closed on time...actually, they were able to close about 9 days before the deadline which was even better for us. My family and I were thrilled that we found Rod and will recommend him in the future to all of our friends and family. Thanks Rhett
Rhett N. | October 2017
Jamie was awesome at explaining as we progressed through the process of getting a loan. He made me feel very comfortable asking questions and was very helpful along the way.
Tina K. | December 2017
It was a great experience! The guidance we received when working with the loan officer, Lilyette Uriarte, was amazing. She was very thorough and extremely helpful through out the whole process. I would definitely highly recommend her.
Abel A. | November 2017
I love working with Joe. He is always very attentive and answers my questions day and night. I have used him personally and I always send my clients and friends to him as well.
Frederick L. - Phoenix, AZ | JAN 2018
I am a repeat customer of Lilyette Uriarte's. She provides stellar customer service. I can count on her to clearly explain terms and any information related to my business with Guaranteed Rate. I will keep coming back because of Lilyette and her team.
Cheryl L. | November 2017
Love working with Joe Haglund. He makes it all so easy to understand. He takes time with me to help explain all the nuances of getting a loan. I recommend him highly.
Edward & Lola K. | November 2017
Excellent customer service!
Carmen R.J. | November 2017
Joe was more than helpful during the house purchasing process. He was available practically any time during the day and got back to me almost instantly when I had a question. He and his team were kn top of everything abling me to close on time on my house. He was extremely helpful and knowledgeable about the process and made buying my first home stress free and easy.
Tyler K. | October 2017
Lilyette Uriarte was a very helpful and she made sure to go through things thoroughly with me and answer any of my questions without a doubt. I am really satisfied and glad that she was my loan officer I would definitely use Guaranteed Rate and her service.
Osvaldo F. | October 2017
I'd just like to express another vote of confidence for Joe Haglund. It's nice to be able to trust someone to make sure everything gets done--it's as if my loan processing is on autopilot. My questions get answered immediately, concerns are addressed thoughtfully, and I'm expertly guided to focus on what needs my attention. Thanks!
Stephen L. | October 2017
Lilyette and her colleagues were diligent and a pleasure to work with. I would recommend Guaranteed Rate to anyone.
Benjamin S. | October 2017
Matt Montgomery was exceptional. He was professional, prompt in getting back to us, knowledgeable, and very helpful. He should be rated a 10+. Wendy Gorski and Grace Thayer were also helpful. They all were a great group to work with - they made the process easy. Thank you.
Jerome B. | November 2017