Awesome team! My son was critically injured in an accident limiting my access and availability. Rich and team stepped up and made the process as easy as possible. Can't thank them enough!
Anthony S. - Algonquin, IL | OCT 2016
Each person involved in processing my loan application was knowledgeable and competent, resulting in an efficient outcome. Beyond their ability, their attitudes and customer orientation made it a pleasure to work with them. Thanks to Rich and his excellent staff for such a positive loan experience! You can be certain that I will recommend Guaranteed Rate to others.
Karen I. - Elgin, IL | Sept 2016
Rich was great and everyone always answered us in a timely manner. We always felt like their top priority.
Matthew S. - Fox River Grove, IL | JUL 2016
Rich and Mary were wonderful to work with on our new mortgage. We had a condensed timeline of less than 30 days and they made it happen for us! THANK YOU!
Michael E. - Crystal Lake, IL | JUL 2016
Guaranteed Rate made this process very seamless for my wife and I. During a very stressful time for us, Chris Barnes and the team gave us one less thing to worry about. Once we submitted the necessary paperwork up front, it was pretty much out of our hands. As questions arose, Chris and Mary did an excellent job in helping explain things that were uncertain to us. I very much trust Chris and the job he did for us, and will recommend him and use him again in a heart beat!!! Thank you!
As a first time buyer, Guaranteed Rate helped me a lot. The process was fast and easy for me. Thank you so much for the support to walk me through this whole process.
Laura P. -North Chicago, IL | APR 2016
Chris Barnes is great, and was very patient with me and thoroughly explained things that I didn't understand. I also appreciated never feeling pressured like I did with other companies.
- Lauren S. 8/18/16
Chris Barnes was great to work with. I was originally going to work with my credit union. However, it quickly became clear that they were going to be difficult to reach should questions arise. Meanwhile, Chris was easy to speak live with and he was very helpful. He explained everything pertaining to the loan in plain English and even helped me answer a few questions that technically my realtor or law office should have answered for me, but they were too busy to be bothered. I don't buy homes...
Todd was amazing from start to finish. We talked before I had even started researching homes and he stepped me through the process. We continued to be in constant contact through the closing. Todd and his team were very quick to respond to emails and phone calls, even if I sent an email late at night.
Eugene K.-Frankfort,IL | JUN 2016
I was once again very satisfied and very impressed with everyone I dealt with during the loan process. They were watching out for me the entire way to make sure everything was clear to me and went smoothly.
Thomas W.-St Augustine,FL | JUN 2016
I was overwhelmed by how easy Chris Barnes and staff made this process. Everyone I spoke with stated the loan process was a horrible experience and the closing would be delayed (don't rely on this date). I had the complete opposite experience. I had many questions they returned by call, always in a fast turn around. I am technologically challenged/not really "plugged in" and they were very helpful in letting me know documents were coming. Staff walked me through the entire process and explained...
Darlene B. 07/22/2016
Chris Barnes was fantastic during our mortgage process. He kept us informed and answered every call I put into him, even after normal business hours!
Chris Barnes was outstanding all through the process. I would recommend him to anyone looking for a loan without hesitation.
Chris Barnes was our Lender and he was awesome. I will definitely use Chris in the future. He was professional, responsive, and available. We were first time home buyers and Chris was able to help answer any questions we had during the process. I would recommend him to anyone in need of a lender.
Scott H. - Funded 6/24/2016
Chris was the biggest help out of anyone during my moving process. He was very personable and quick to find the answer to all my questions. I wouldn't use anyone else in the future.
John L. June 1, 2016
Chris and his team were awesome!
Kara S. - 5/26/2016
I was very impressed with Chris and Mary. Very detail oriented and organized!
Michael C. - 5/17/2016
Chris Barnes was very helpful with the whole refinancing process. It was an excellent experience.
Richard Waychoff March, 2016
Chris Barnes was great to deal with and the entire GR team was very helpful with explaining what was needed and answering questions.
James Z. May, 2016
It was great working with Leandro Hernandez, Laura Korizon, Mary Arvidson and the rest that helped us to get our home refinanced. Thank you guys!
Vladislav T.– Elk Grove ,IL | JUN 2016