I have worked with the Michael Bischof in the past. I was satisfied then and I continue to impressed with Michael and his team. For me, it comes down to a matter of trust...do you trust that your lender has your best interests at heart. I have 100% confidence in Mike and his team. A special "thank you" to Jacob Deyo! As an aside... the closing went very smoothly...both Buyer's and Sellers attorneys commented "Guaranteed Rate is one of the Mortgage companies that we can rely on to get the...
Charles B. - Lake Barrington, IL | APR 2017
This is the 2nd Mortgage that I have secured with the assistance of Rich Postlethwait. His professionalism and courtesy is of the highest I have experienced in my years of buying and refinancing properties. And...your entire team was wonderful in working with us and out attorney and realtor throughout the process! Thanks again for a job well done!!!!!
Raymond W. - Oconomowoc, WI | Mar 2018
Rich Postiethwait and his staff went above and beyond in ensuring me a new loan. They made it so simple and convenient for me. He would call with answers to my questions after normal business hours. His staff made me feel very valued and supported in what can be a tedious and frustrated task in securing a loan. They did a great job and I am 100% satisfied and would highly recommend them to anyone. Thank you!!!!
Brian V. - Rolling Meadows, IL | Aug 2017
Chris Barnes and his team were wonderful and pleasant to work with. At first, I was scared of going through this process as a first time home-buyer, but Chris and his entire team turned that fear into a great experience!
Mary Ann Sheehan. - River Grove, IL | Feb 2018
Rich and Lisa were so amazing! I would highly recommend Guaranteed Rate based on their customer service and overall helpful and friendly demeanor
Justine D. - Lake In The Hills, IL | Mar 2018
Chris Barnes and his team made this so easy! As I provided the information they requested, I was kept in the loop with everything. He even checked on me when it was all said and done! Much appreciated service from a great team of people.
Patricia A. - Rolling Meadows, IL | Mar 2018
Very impressed with the whole staff. Process was fast and kept up to date. Todd is extremely knowledgeable and answered every question I had quickly and accurately. I will be using Guaranteed Rate again and recommending them to everyone I know.
B. Pageau | December 2017
Great communication and help. Todd and his team were excellent.
Nori F. | December 2017
Chris and his team made the experience very easy for us. We received a thorough outline of the documents we were required to submit for the mortgage. If there was an open item or clarification needed, they got in touch with us quickly. Chris provided us with status updates along the way, including a notice of when the appraisal had been complete. In addition, we learned when our mortgage was submitted to underwriting for final consideration and when confirmation of when things were approved....
Kimberly S. | December 2016
I was well taken care of and my emails/phone calls were responded to quickly. I was met with friendly, knowledgeable, courteous and professional personnel. As I m not adept with today's technology, Guaranteed Rate walked me through the steps one by one until I was able to complete the documents. Kudos to that. Thank you so much for a pleasant experience.
Jeanette M. - Lake Barrington, IL | MAY 2017
Load officer Chris Barnes has been exceptional in helping me through loan process right from the start. I am extremely happy with the service provided and definitely would recommend to my friends and family.
Durga N. | December 2016
Rich Postlethwait and his crew are very knowledgeable which turned out to be very helpful to me. I ended up lowering my interest rate two days prior to closing and Rich told me that he would get everything done on time and he was right. Closing went on smoothly. This is the second home my family and I bought thru Guaranteed Rate in three years. Looking forward to work with Rich and his team again in a near future. Thank you!
Ludian M. - Arlington Heights, IL | APR 2017
Chris Barnes, our agent, did a tremendous job. Extremely knowledgeable and organized.
Bjorn W. | March 2017
Great communication from Chris and team. Even thought things were virtual, Chris was excellent in calling when something came up or we needed to discuss vs. email. I appreciated that more personal aspect.
Mary Elizabeth L. | April 2017
Chris was absolutely great to work with! He always kept me informed and always made me feel comfortable asking questions. Sometimes when I felt I had too many questions, he encouraged me to keep asking. He is great at what he does, patient and kind. I have recommended Chris to a few friends and will continue to do so. Thank you for all your assistance in helping me achieve my life dream!
Vanesa V. | April 2017
Chris Barnes was very knowledgeable and helpful. Made process easy and loan was processed quickly.
Mary S. | June 2017
Everyone that I dealt with was fantastic! Chris Barnes was great! I would not hesitate to recommend Guaranteed Rate to anyone. Thank you all so very much.
Jeffrey W. | June 2017
Great work from you. You were always there for me answering all my questions doing everything you could to close earlier, thanks again. Chris Barnes is a great guy and I would recommend him to anybody.
Krzysztof D. | July 2017
Chris Barnes is an incredibly knowledgeable loan officer. I would recommend him to anyone looking for a mortgage.
Jeffrey M. | September 2017
Thanks to everyone who helped us through the process. It was great working with all of you.
Philip S. | October 2017