Mike Bischof has been a trusted advisor for me and many of my clients for years. I know that he always has my best interest in mind when reviewing opportunities and options for making a sound financial decision with my personal property. I recommend Mike to not only my buyers, but to buyers of my listings and to all other personal contacts in my sphere of influence. He is responsive, diligent and has great follow up and follow through. Mike and his team follow in a timely fashion, have an...
Tara – Broker Associate
Rich Postlethwait has a very difficult name to spell but after that he is the best and most approachable realtor I could imagine. His knowledge and ability to communicate it in terms that a layman can understand is unequaled. Rich is extremely personable whether in person or on the phone. This characteristic is passed on to all the people who work with him which allows the customer to be relaxed and confident when asking questions or getting advise. I would recommend and have in the past...
Henry R. - Skokie, IL | NOV 2016
Rich Postlethwait was an absolute pleasure to work with! That man is a true professional and I couldn't ask for a better experience.
Mark L. - Tower Lakes, IL | NOV 2016
Loved the service! We especially appreciated Rich's detailed explanation of the points of the loan. We never had that explained so well! He was patient with all our questions. We highly recommend Rich Postlethwait. The staff at Guaranteed Rate we courteous and helpful with questions as well. Our loan was processed quickly and efficiently. We recommend Guaranteed Rate!
David E. - Lakewood, IL | NOV 2016
Rich has been our "go to guy" for re-financing for many years now. He continues to do an incredible job, is easy to reach and we've always been extremely satisfied with his professionalism and complete knowledge of the industry. He is a real asset to your company!
Keith G. - Arlington Heights, IL | OCT 2016
Rich was absolutely terrific with assisting myself and my husband buy our house. He was informative, helpful and extremely timely and attentive. I have worked in the banking industry for the last 10 years, and I can honestly say that Rich is the best of the best! We will recommend him to all of our family and friends.
Michael M. - Arlington Heights, IL | OCT 2016
Awesome team! My son was critically injured in an accident limiting my access and availability. Rich and team stepped up and made the process as easy as possible. Can't thank them enough!
Anthony S. - Algonquin, IL | OCT 2016
Each person involved in processing my loan application was knowledgeable and competent, resulting in an efficient outcome. Beyond their ability, their attitudes and customer orientation made it a pleasure to work with them. Thanks to Rich and his excellent staff for such a positive loan experience! You can be certain that I will recommend Guaranteed Rate to others.
Karen I. - Elgin, IL | Sept 2016
Chris and his team made the experience very easy for us. We received a thorough outline of the documents we were required to submit for the mortgage. If there was an open item or clarification needed, they got in touch with us quickly. Chris provided us with status updates along the way, including a notice of when the appraisal had been complete. In addition we learned when our mortgage was submitted to Underwriting for final consideration and when confirmation of when things were approved....
Rich was great and everyone always answered us in a timely manner. We always felt like their top priority.
Matthew S. - Fox River Grove, IL | JUL 2016
Chris was great! He was so patient with us, as first time home buyers, and was always on call to answer any of our questions! We loved working with him!
Chris Barnes and his staff were amazing and made things easy..GREAT CREW
Rich and Mary were wonderful to work with on our new mortgage. We had a condensed timeline of less than 30 days and they made it happen for us! THANK YOU!
Michael E. - Crystal Lake, IL | JUL 2016
Guaranteed Rate made this process very seamless for my wife and I. During a very stressful time for us, Chris Barnes and the team gave us one less thing to worry about. Once we submitted the necessary paperwork up front, it was pretty much out of our hands. As questions arose, Chris and Mary did an excellent job in helping explain things that were uncertain to us. I very much trust Chris and the job he did for us, and will recommend him and use him again in a heart beat!!! Thank you!
Chris Barnes is great, and was very patient with me and thoroughly explained things that I didn't understand. I also appreciated never feeling pressured like I did with other companies.
Lauren S. 8/18/16
Chris Barnes was great to work with. I was originally going to work with my credit union. However, it quickly became clear that they were going to be difficult to reach should questions arise. Meanwhile, Chris was easy to speak live with and he was very helpful. He explained everything pertaining to the loan in plain English and even helped me answer a few questions that technically my realtor or law office should have answered for me, but they were too busy to be bothered. I don't buy homes...
Todd was amazing from start to finish. We talked before I had even started researching homes and he stepped me through the process. We continued to be in constant contact through the closing. Todd and his team were very quick to respond to emails and phone calls, even if I sent an email late at night.
Eugene K.-Frankfort,IL | JUN 2016
I was overwhelmed by how easy Chris Barnes and staff made this process. Everyone I spoke with stated the loan process was a horrible experience and the closing would be delayed (don't rely on this date). I had the complete opposite experience. I had many questions they returned by call, always in a fast turn around. I am technologically challenged/not really "plugged in" and they were very helpful in letting me know documents were coming. Staff walked me through the entire process and explained...
Darlene B. 07/22/2016
I was once again very satisfied and very impressed with everyone I dealt with during the loan process. They were watching out for me the entire way to make sure everything was clear to me and went smoothly.
Thomas W.-St Augustine,FL | JUN 2016
Chris Barnes was fantastic during our mortgage process. He kept us informed and answered every call I put into him, even after normal business hours!