Sheri Eckert and Josh were fantastic, helpful, professional, efficient, and knowledgeable.
Maryann W. -Austin, TX|APR 2016
I worked with Rick Ebbert on my home refinance. Rick and his team did a marvelous job. Count me as a satisfied customer!
William M. - Austin, TX | JUL 2016
Sherri Eckert was absolutely amazing. It had been 20 years since my last mortgage experience. She made sure the entire process went smoothly, and patiently addressed all of my questions and fears. If the opportunity arises I will enthusiastically recommend Sherri and Guaranteed Rate.
Wyndel H. -Austin, TX | APR 2016
Very professional and customer oriented in every respect.
Raymond B. - The Hills, TX | JUL 2016
I re-financed my house last week. Their rate and closing cost were reasonable and customer service was excellent. I worked closely with Sherri Eckert. Her performance was superb. She is very efficient. She would respond to my e-mails and phone calls promptly. On the day of my loan closing she was on vacation. But she called me to answer my questions before closing. After the closing she called me again to check if closing went well.
Vinay C. - 11/10/14
Rick Ebbert did a wonderful job making sure everything was right and keeping me updated on the process. I am very happy to know him and will definitely recommend him to my friends and family. Very easy process without any stress thanks to Rick!
Tamara F - Cedar Park, TX | Feb. 2016
There are not enough words to express our gratitude to Sherri Eckert. We contacted her back in October and just closed on our brand new home last Friday. From the very beginning we figured loan approval would be a long shot considering we’re self-employed. With Sherri’s guidance we accomplished more than we thought possible. We hit a few road bumps the last couple weeks where I was literally ready to go in postal mode but Sherri never got discouraged or lost hope. To say we were extremely...
Sherry K. - 3/12/14
Kayla Strunk was an absolute pleasure to work with. We could not have been happier with the level of customer service she provided. The loan process was very smooth and we would 100% use her again.
Laura H. - austin, TX | Dec. 2015
Sherri kept me updated on everything & was quick to contact me with any concerns. She was extremely patient working around my hectic work obligations. Even though my insurance company couldnt get it in gear, Sherri & the team made sure I was still able to close on time. A special thank you to them for their work after hours. I am a stickler for good customer service & am candid with my comments. A HUGE thank you to the GR team for being so professional & saving me some money along the way!
Kimberly O. - 12/1/15
Rick was very responsive, even outside of normal "business hours." He answered all my questions and is well informed. I would gladly work with him again.
Tucker D. – Discovery Bay, CA | SEP 2015
We had a great experience with Guaranteed Rate and really appreciated all the work that Sherri did throughout this process. Sherri was always willing to answer any questions we had and we could rely on her to keep us informed of what was going on throughout the process.
Erik G. - 11/18/15
I would highly recommend the professional mortgage services of Kayla Strunk and her team. Kayla took the time and patiently waited for months to offer us the right solution for our mortgage needs. Our loan was challenging but Kayla knew how and when to time it just right so we could receive the best solution to meet our long term financial needs. Kayla time and time again went the extra mile for us and we are so appreciative for her awesome efforts and superior results! Thank you again!
Jeff D. – Mill Valley, CA
Rick is a rock star! He was there every step of the way and with answers to all our questions. A real support for us thought the entire process!
Bradley G. – Austin, TX | SEP 2015
If you have any doubts about calling Sherri don’t – this gal is the real deal! I am writing this review from my new home office and I have no one to thank more than Sherri. She was extremely knowledgeable, patient, and very helpful! Thank-you Sherri!
Eric S. - 5/12/14
Nolan Wright did a great job and spent a lot of time and effort making the process transparent and painless for me.
Geoffrey P. - Austin, TX | JUL 2016
Kayla's knowledge and responsiveness were invaluable in the process of refinancing my home. The service I received was outstanding and I would highly recommend her and Guaranteed Rate
Chad O. – Austin, TX | May 2015
I have purchased many homes in the past and have never had such a personal experience as I have had with Sherri. She took the time to understand my situation and worked out the best loan for me. Her colleagues were very professional and did not waste any time in getting everything done. They got me the loan in half the time everyone else told me it could be done. I was so happy with the way they handled the purchase of my home, that I had them also refinance my rental home. I would recommend...
Daniel L. - 11/20/14
Nolan has a deep and thorough knowledge in all things pertaining to real estate!! My situation was kind of a mess and he knew exactly how to navigate all the roadblocks. I was at times a little embarrassed by my situation and never once felt belittled by Nolan. Nolan was also very attentive to the dates and deadlines and made sure we met each one...even if it took holding my hand a few times. Nolan also got me a great rate and saved me a TON of money!!! Highly recommend Nolan. Sincerely...
– Dallas K.
Sherri!!!! Thank you thank you thank you!! We know you guys had to work hard for us! We really appreciate all you did to help our family get a home!!!! We know that we would not be moving into a beautiful home without you! Thank you for recommending Rachel! She is wonderful! Wow! I can't believe this is all done and we have keys!! Thank you Sherri!
Amanda C. - 6/16/15
Nolan exceeded our expectations in every aspect of the loan process. He checked in with us daily to give us updates and was always available if we ever had any questions. He set realistic expectations upfront with us, but he went above and beyond and made sure we closed ahead of schedule. He really made our first home buying experience the best.
– Lauren P.