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Kayla seriously went above and beyond! Being first time home buyers with a close date that kept moving and in a market with interest rates on the rise - we felt incredibly overwhelmed. Kayla put all those fears to ease - she offered great advice and answered all of the million questions I had - breaking down all our options with pros and cons! She made so much time for us- I can't even count the number of calls and emails we had throughout this process. You can tell she genuinely cares about...
Jennifer V. | July 2018
My wife and I have had the pleasure of working with Rick Ebbert before (with our first home mortgage) back when he was with Wells Fargo. When we were looking to secure a loan for our new house, we knew we wanted to work with him again, which is what brought us to Guaranteed Rate. As always, Rick was highly knowledgeable, very responsive, and ALWAYS available. It has been a sincere pleasure to work with Rick and his team at Guaranteed Rate. He represents your company well and bolsters your brand.
Juan L. | May 2018
Kayla was amazing. Explained everything and made it easy. Thanks.
Jack Y. | July 2018
Kayla Strunk was phenomenal. She was so easy to work with and made suggestions that fit perfectly with my financing goals. She was always very responsive, professional and very friendly. All around great experience.
Very professional and customer oriented in every respect.
Raymond B. - The Hills, TX | JUL 2016
As a first time home buyer Kayla made understanding the loan super easy. She was always available through text or email and even when we encountered a small bump in road she pushed through and got us approved.
Daniela C. | May 2018
Kayla Strunk was an absolute pleasure to work with. We could not have been happier with the level of customer service she provided. The loan process was very smooth and we would 100% use her again.
Laura H. - austin, TX | Dec. 2015
Rick was very responsive, even outside of normal "business hours." He answered all my questions and is well informed. I would gladly work with him again.
Tucker D. – Discovery Bay, CA | SEP 2015
I would highly recommend the professional mortgage services of Kayla Strunk and her team. Kayla took the time and patiently waited for months to offer us the right solution for our mortgage needs. Our loan was challenging but Kayla knew how and when to time it just right so we could receive the best solution to meet our long term financial needs. Kayla time and time again went the extra mile for us and we are so appreciative for her awesome efforts and superior results! Thank you again!
Jeff D. – Mill Valley, CA
Jash and his team did an amazing job helping me get into my new home in Austin, TX. Jash was courteous and sincere and always available (including nights and weekends) to help answer questions. The timing and logistics of a move can be a stressful process, but Jash and his team worked extremely hard to ensure a timely and smooth closing. I would highly recommend Jash to anyone who is buying and/or refinancing a home.
Nolan was very responsive to requests. He did a great job explaining and getting the loan approved. He is very good at what he does including customer service.
Romulus A. | June 2018
I am a first home buyer, and I am very grateful to the entire Guaranteed Team. Ken Calvert helped me with my Home loan; he was always giving a prompt response to all my doubts and concerns, he guided me step by step with the process to buy my house. I highly recommend this team; I assure you that they will do everything in their power to achieve your dream.
Leticia FR., October 2018
Rick was very responsive and thorough with his assistance during the entire process. He made the nerve-racking process of buying a house very smooth and easy and helped us get a great loan at a great rate.
Aaron H. – Austin, TX | Apr. 2015
Working with Jash Chavero and his team at Guaranteed Rate was a breeze. The loan process was one of the smoothest seamless transactions I have ever had. Jash is professional and handles his clients and relationships with the upmost care and concern. Most importantly, he personally returns his phone calls and answers the phone. His response time on emails is amazing. Overall, I'm very happy to have had the opportunity to work with a great person, thank you, Jash.
Jessica H. | October 2018
Nolan has a deep and thorough knowledge in all things pertaining to real estate!! My situation was kind of a mess and he knew exactly how to navigate all the roadblocks. I was at times a little embarrassed by my situation and never once felt belittled by Nolan. Nolan was also very attentive to the dates and deadlines and made sure we met each one...even if it took holding my hand a few times. Nolan also got me a great rate and saved me a TON of money!!! Highly recommend Nolan. Sincerely...
– Dallas K.
Ken and everyone else that we worked with were great! Thank you to everyone that played a part in us getting our new home!
Lauren T. | October 2018
Nolan exceeded our expectations in every aspect of the loan process. He checked in with us daily to give us updates and was always available if we ever had any questions. He set realistic expectations upfront with us, but he went above and beyond and made sure we closed ahead of schedule. He really made our first home buying experience the best.
– Lauren P.
GR was able to get me a loan before starting my job, which ended up being a very special case. They also did so while providing a great interest rate and were extremely friendly along the way. I'm glad I chose to use Guaranteed Rate.
Luke T. | May 2018
Kayla Strunk is the epitome of efficiency and made the process so easy for me. She is extremely knowledgeable and made the process as stress free and painless as possible. I couldn’t imagine ever using someone other than Kayla for my loans. Thank you Kayla!
Rich B. – San Francisco, CA | June 2015
Jash Chavero was fantastic!! He was very knowledgeable and made the whole process very easy! He was always available by phone and made sure that he always answered our questions in a timely manner. Great job by Jash and his team!
Thomas M. | June 2018
AboutGuaranteed Rate is very excited to have this new branch in Austin, TX. We are staffed with some of the most experienced and dedicated loan officers in the business, averaging over 10 years of experience each. Whether you are looking to buy your first home, are a seasoned investor, interested in a 2nd home in this great city or deciding if a refinance makes sense for you, we would be happy to talk with you to share our extensive knowledge.
As a Top 10 national lender, we are excited to bring our strength and knowledgeable local loan officers to the great city of Austin. We are proud to serve your mortgage needs in all of Austin and the surrounding areas including Round Rock, Cedar Park, West Lake Hills, Pflugerville, Georgetown, Hutto, Lakeway, Del Valle, Dripping Springs, Leander, Bastrop, San Marcos, Buda, Kyle, and all other areas across Texas.
Our branch is looking to exponentially grow its production this year, so if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for experienced loan officers to join our team. Come grow with us!