Jason Duffy did a great job in putting together a loan with a good interest rate and with lower closing costs than other lenders that I talked to. He was also very responsive throughput, he replied to my emails even at night when I had any concerns. He was also able to meet a tight closing schedule. He is easy to work with.
Sohan D. | October 2016
Jason and his team are absolutely awesome! I could write several pages about how they went above and beyond to provide us with the best customer experience, but it should suffice to say that Jason and Guaranteed Rate will be first on our list for loans and if recommendations to friends/family.
Fred A. | 08/23/2016
It was the 5th time that we have refinanced with Guaranteed Rate and it is always a pleasure, after all of these years, to work with our loan officer Jason Duffy. He was so supportive and always available and we can not thank him enough for his support and help all these years. He made the process so easy and smooth and he earned all of our trust. That was a great experience and we are very happy and satisfied with Guaranteed Rate.
Nikolaus M. | 08/15/2016
Jason Duffy was EXCELLENT. There is simply no way he could have been better. He was fast, responsive, attentive, knowledgeable, courteous, and on top of every detail. Not only will I recommend Jason to others, but I will ask Jason to work with me on my next home purchase.
Sanjay M. - 03/28/2016
" I loved working with Jason Duffy. He very patiently answered all my questions no matter how stupid they might be to a professional. I had lots of them and each time I asked one, he made me feel that it was good question to ask. When I asked some of these same questions with my current mortgage holder, Ditech, the did the opposite which makes me really happy that I am now with Guarenteed. I teach how to give great customer service so I know what I am talking about. Keep up the great work."
Robert P. - Flower Mound, TX | Dec. 2015
We are very satisfied with our experience with guaranteed rate! John Kelly and his team worked very hard for us and understood our needs and how to get the job done. We highly recommend and look forward to doing businesses with guaranteed rate again.
Mike & Selah
This was my 2nd time doing business with Mr. John Kelly. He and his staff were very professional, quick, and friendly. Communication was the best part of this transaction. They were on top of everything. I would like to rate A+ to Mr. John Kelly and Guaranteed Rate.
Mr. Kelly is always a pleasure to work with. He is very attentive to our needs and requests and we appreciate his hard work. With him, we know that we are getting the best rates. The fact that he treats us as valued clients and not just another source for making some financial benefit is very important to us. We look forward to doing business with him if the opportunity arises.
Over two decades of doing business with John Kelly has once again been justified. He and his staff performed with perfection. The paperwork was reasonable and the execution was flawless. We made a request at the last minute to close early and the team at Guaranteed Rate made it happen. We look forward to closing the next deal with John Kelly when we find another investment property!
John Kelly made our new home purchase an enjoyable experience. We've never had a loan officer express that much knowledge and expertise in all of our years of home purchases and refinancing. We will definitely be coming back and be telling our friends and colleges about John and Guaranteed Rate!
David and Christine M.
What a seamless successful closing. From the moment of application to funding.. I was always informed. Nice job!
Mari P. – 6/8/2016
John Kelly and team did an amazing job in hitting very aggressive deadlines for me to close on a fairly complex Jumbo loan. Well done team!
Lindsay J. – 5/27/2016
Thank you for all your help with our mortgage on our new home. We are very happy with the level of support you gave us and really appreciate you coming to the closing.
John M. – 5/3/2016
Guaranteed Rate made the entire process smooth and easy. John and his team did a great job. Thank you for all your help.
Jesse A. – 4/27/2016
Guaranteed Rate's execution was flawless. They locked in a competitive rate and provided excellent communication throughout the entire process. This is my second home loan through John Kelly's team and would without question recommend them.
William S. – 4/15/2016
Andrew was an absolute pleasure to work with! He answered every question and often provided information that I didn't even know I needed. I am incredibly grateful for his patience and positivity throughout the entire approval and funding process.
Ella C - Alvin, TX | Feb. 2016
John Kelly and his team went above and beyond to make sure everything went smoothly, even in the face of my very complex situation. Couldn't ask for a better experience
David M. – 3/30/2016
Andrew Warrick was very informative with how the process worked and what would be needed to finish the closing documents. He was able to answer all questions we had about the information we were seeing.
Brian R. - Overland Park, KS | Jan. 2016
Outstanding experience! Loan closing was on time and under budget. This is the 5th home we have bought working with John Kelly. Excellent service and setting and exceeding expectations as we went through the process. You don't maintain relationships over that long of a time without being able to consistently deliver the expected results. We will continue to recommend John to our friends with mortgage needs.
Daniel K - Green Cove Springs, FL | Feb. 2016
I've been working with Drew for a while now, he is a southern gentleman, true to his word and delivers on what he promises. (He's also a great chef!!!) He makes lending fun again! Working with a recent client, who was first time homebuyer, we had to deliver bad news when their home didn't appraise, but that didn't deter Drew and his team from making their dreams come true - and 29 days later, we closed on their new home. I couldn't have asked for a better experience. The clients not only got...
Corey - 8/11/16