I went through a refinance recently with a big commercial bank. My experience with Guaranteed Rate was so much better for several reasons: 1) Guaranteed Rate had quick responses with requests and follow up requests for documents, I didn't have to wait weeks for someone to decide that I didn't have enough information. 2) The website made it easy to upload large attachments/documents - other banks have real problems with file sizes, lost files, or disjointed upload process. 3) I could actually...
Jarret R. - 6/21/2017
The processes was as easy as it could be. Indu and team (Anita Ishee and Denise Collazo) made it as painless as possible! I appreciate them so much and will definitely be recommending Indu and team to anyone purchasing a home!
Bernabe M. | 06/13/2017
This was an emotional roller coaster for me. I've purchased homes before and this one was different because of the paperwork and documents required from me. It was very stressful at times. However, Indu Kapoor and her team did everything they could to ensure the process continued and I understood what was needed and the reason why. They always remained professional, positive and encouraging. I may not have been the best customer at times. But they definitely remained to be helpful and...
Renobia W. | 06/09/2017
Indu Kapoor was an absolute joy to work with. Indu and her team were very efficient and allowed us to close earlier than expected. I will absolutely recommend Indu to my colleagues and I do plan to purchase investment properties / refinance through Indu in the future.
Omair C. - May | 2017
I truly want to thank you for being such an important part in the financial concerns on our home loan. Your knowledge, professionalism, effective, and timely responsiveness to my needs will NEVER be forgotten. I pray that you and your team will continue to grow in prosperity to enrich other families as you have done for us. We are extremely grateful for everything you've done for us. YOU ROCK! May God Bless You Always!
Sandra W. - May | 2017
Awesome. Thank you again for all of your help, Indu. We really appreciate how quick and professional you were through this whole process. We were prepared for a long and hard process and things never seemed as bad as some of the horror stories we had heard. We will definitely contact you again when we look for out next home down the road.
Phong & Loanly T. | 04/29/2017
Very happy this was a very difficult situation to refinance when no one else would even try thank you.
Fred. H | 3/13/2017
I got to know Ms. Indu Kapoor by recommendation of my broker. She really did live up to my expectations. She always replied so fast, so that I really could be relieved from irritation and worries. I had believed the major banks were better, but I have learnt through my experience that the people who make the loan are the most important. Also, it was very convenient that, through their website, I could know what documents I must prepare. I really appreciate everything she has been doing for me....
Noriko D. | 3/20/2017
The team was phenomenal! They were very responsive, answered any questions that I had(if they didn't know they found an answer). I would certainly work with them again and have already referred a friend to use them on his next purchase. So grateful to have worked with them! Indu, Greg and Aspen thank you all!
Demond W. | 3/13/2017
Indu Kapoor, Anju Shakya and Aspen Real are the BEST!!! THANK YOU ALL FOR YOUR GREAT PROFESSIONAL WORK!! I AM LOOKING FOREWORD TO WORKING WITH YOU ALL ON MY NEXT LOAN.
Gidon S. | 02/28/2017
Thanks for all your help getting the mortgage loan. My family & I will definitely recommend your services to anyone looking for a mortgage. The time and effort you put into our loan and closing process is very obvious and we really want to thank you for everything you did in for us to get our new house. Also my special thanks to Fary & Anju. God bless you and your family.
Mir & Asma A. | 01/31/2017
I loved working with Indu and her awesome team of associates. They were all very knowledgeable and timely during the entire loan process. I will definitely use this team for any future purchases and all of my family and friends will be referred to this company. Thanks to everyone for blessing our family with our mortgage needs. No other company could have been better.
Sandra H-W. - 12/14/2016
Indu Kapoor and her team did an excellent job securing my renovation loan. I'm very satisfied with the service Guaranteed Rate provided to me.
Jacqueline S. -12/27/2016
A special note for Indu Kapoor and her team. When I reached out to her - my closing date was only a couple of weeks out - add to it the Year end holidays. She was very prompt, courteous and responsive. I am still amazed that she pulled it off in time for my closing. Extremely happy and satisfied customer. I have been in this business for 10+ years and never seen this before. You are going to get lots of business from me. Great work !!
Unmesh M. - 1/10/2017
A big THANKS to Indu Kapoor for making this loan happen. She was very involved and top on the application since beginning, remained very responsive throughout the process until funding. I'm glad my friend Anuj sent me to Indu. Now I will do the same when my other investor friends ask me for a great lender. Thank you for everything. Appreciated!
Parul G. - 11/14/2016
Thank you for all your help, support, cooperation. You guys are very professional, and I enjoyed working with you all. I will recommend you to my family, relatives, and friends, and I'm sure the will get all the same courtesy. Thanks again.
Yasir A. - 10/17/2016
Caleb was the best resource I could ask for. He went above and beyond any and all expectations for great customer service. Caleb made the entire process smooth and I trusted him to work in my best interest. I will recommend Caleb to anybody I know that needs the best service for their mortgage needs.
Bradley H. - Prosper TX | FEB, 2017
Thank you Anju Shakya and Samantha Plake for helping us obtain the fund to purchase this house for my brother. I know this is his dream to finally own a house. We appreciate everything that y'all have done with the last minutes changes from the seller and their broker as well as the title company. Y'all have gained a happy customer and we will recommend your services to others.
Phuc H. - April | 2017
Samantha and her team are the best! I truly appreciate your outstanding support. Thank you all very much.
Phuony N. | 4/6/2017
Samantha and her team were very responsive and patience with me. They were on top of everything the whole process was extremely smooth.
Khoi P. | 10/28/2016