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TX - Dallas Preston

Branch Manager: Indu Kapoor

  • o: 214-845-4190
18383 Preston Rd, Ste 420, Dallas, TX 75252
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NMLS: 1458972
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Indu and her team did a great job.

Ruben S. - May | 2018

I have no where seen this kind of understanding and team play - great team work- great and very respectable people to work with.

Akram S. | May 2018

Mrs. Indu Kapoor was helping a lot of people from Myanmar who did not have any knowledge about the loan. She always showed the way how we could achieve our goal. I knew her for my friends loans before I got my loan. Using the online application is little bit of a struggle but she always called us ahead of time to explain how to do it. Guaranteed Rate has a big name among us as well as Mrs. Indu Kapoor. Thank you for helping me and my friends.

Sharefa D. | October 2017

The processes was as easy as it could be. Indu and team (Anita Ishee and Denise Collazo) made it as painless as possible! I appreciate them so much and will definitely be recommending Indu and team to anyone purchasing a home!

Bernabe M. | 06/13/2017

I loved working with Indu and her awesome team of associates. They were all very knowledgeable and timely during the entire loan process. I will definitely use this team for any future purchases and all of my family and friends will be referred to this company. Thanks to everyone for blessing our family with our mortgage needs. No other company could have been better.

Sandra H-W. - 12/14/2016

A special note for Indu Kapoor and her team. When I reached out to her - my closing date was only a couple of weeks out - add to it the Year end holidays. She was very prompt, courteous and responsive. I am still amazed that she pulled it off in time for my closing. Extremely happy and satisfied customer. I have been in this business for 10+ years and never seen this before. You are going to get lots of business from me. Great work !!

Unmesh M. - 1/10/2017

Loan Officer Indu was the best.

Labhesh G. - Euless, TX

Really magic to me, only in nine days closing on my house. I even can't believe it.

Binduben C. - Garland, TX

She got the loan completed and done; we had a deadline to meet and we were able to get it done. When needed she stepped in and got to the point and got through the process in a timely manner. She was also contactable throughout the day; she would reply back on email sometimes 7-8pm and as early as 8am. I definitely will use Indu Kapoor for our future loan needs. She will always be the first option.

Raju P. - Dallas, TX


Christie G. - El Lago, TX

She had a good understanding of the issues faced by Asians as it relates to assets abroad. She helped me in successfully meeting the loan criteria by guiding me during the loan approval process.

Manoj K. - Crossroads, TX

Indu was available 24/7 and always responded very quickly to all of our questions and concerns. That is why this is the second time we used her for our mortgage loan.

Charles M. - Galveston, TX

Indu Kapoor always answered my phone calls or called me back at her earliest convenience. I couldn't have asked for any better service for my buyer or for myself as representing my buyer. Indu, understood that my buyer was under contract on a short sale and knowing the urgency, she worked week-ends and nights trying to make the deadline of getting the file closed per the sellers lender's deadline date on their approval letter. And Indu made it happen!! Indu Kapoor is the best Loan Officer that...

Jeannie R. - Spring TX

Couldn't be more happy with or grateful for Caleb and his team! He answered so many pesky questions, had an abundance of patience, incredibly knowledgeable, and the support from him and his team (shout out to Christine too!) made this a wonderful experience! I am one very happy first time home-buyer!

Cortney T. | June 2018

We had such a positive experience working with Caleb Buczek and his team! THANK YOU

Elissa B. - May | 2018

Caleb was the best resource I could ask for. He went above and beyond any and all expectations for great customer service. Caleb made the entire process smooth and I trusted him to work in my best interest. I will recommend Caleb to anybody I know that needs the best service for their mortgage needs.

Bradley H. - Prosper TX | FEB, 2017

Indu does EVERYTHING well. She is incredibly responsive, answering questions, emails, phone calls day, evening, weekends. Sammie Pham is equally dedicated. They are a fantastic and amazing team and I am telling everyone I know and then some! :-)

Maria C. - Celina, TX

Caleb really went above and beyond to help me close our loan fast! Anything I needed help with he assisted me in a timely matter. I have already recommended him to several of my friends and family. He is a true professional and a great asset to Guaranteed Rate!

Chad B. - Woodstock, GA | MAR 2016

Indu Kapoor was my Loan Officer. She was positive and proactive. She has a very good team working with her who know how to handle a loan so that you get to closing without a lot of drama. I appreciate it and will definitely continue to refer her and to use her again.

Charles C. - Missouri City, TX

Excellent support from Indu Kapoor and team step-by-step in the overall process. Very informative and made me more comfortable in the whole engagement.

Sreehari P. - San Antonio, TX


Our Dallas office began originating loans with Guaranteed Rate in 2016. We have a philosophy to “lend where we live” and we are happy to call Dallas our home. We know that Renovation - FHA 203 (k) and HomeStyle® Renovation loans are important to you in our market and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. Together, our office speaks 11 languages/dialects and has a customer focused culture. The customer is always right and we are here to understand their needs and wants, while taking the time to explain the different options.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage available for our customers and referral partners as it is easy to use, secure and gives real time responses. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

Here in Dallas, we have a work hard, play hard mentality. We put the customers first, and love to reward our team for doing so. Each year, we look forward to the State Fair of Texas where we get to explore the different attractions and try all the great goods Dallas is known for – barbecue, chicken fried steak, Tex Mex and more. We are also avid fans of our local sports teams, the Dallas Mavericks, Stars and Cowboys!

While it is important that our office has fun, we also are dedicated to giving back. We participate in a monthly charity event and invite our referral partners to give back with us. We are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by building relationships and community involvement this year. If you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team players that are knowledgeable and open to learning new things. Come grow with us!
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