TX - Dallas Preston

Branch Manager: Indu Kapoor

indu.kapoor@rate.com

o: (214) 845-4190

18383 Preston Rd, Ste 420, Dallas, TX 75252

NMLS: 1458972

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TestimonialsCustomer testimonials Read more

Indu and her team at Guaranteed Rate were AMAZING!! They made my loan process very smooth and easy. Indu & her team were very professional with prompt communications and answered all my questions throughout the entire loan process from pre-approval stage to closing documents. Thank you for providing me A++ service for my house loan.

Salim R. | December 2018

Their staff was very nice all able to answer any questions i had . I thank you for everything

Rachel G. | December 2018

This Team was great to work with. They made the process of getting a loan easy (if getting a home loan is ever easy). We use them in the future for other loan needs.

Brenda E. | December 2018

Indu was great!

Dorsa G. | July 2018

This was an emotional roller coaster for me. I've purchased homes before and this one was different because of the paperwork and documents required from me. It was very stressful at times. However, Indu Kapoor and her team did everything they could to ensure the process continued and I understood what was needed and the reason why. They always remained professional, positive and encouraging. I may not have been the best customer at times. But they definitely remained to be helpful and...

Renobia W. | 06/09/2017

Indu Kapoor was an absolute joy to work with. Indu and her team were very efficient and allowed us to close earlier than expected. I will absolutely recommend Indu to my colleagues and I do plan to purchase investment properties / refinance through Indu in the future.

Omair C. - May | 2017

Very happy this was a very difficult situation to refinance when no one else would even try thank you.

Fred. H | 3/13/2017

Indu, thank you again for make this dream come true one more time, and all the hard work you and your team did for us. Again Thank you!!

The Castanedas - 6/22/2016

Indu is very nice and knowledgeable. She knows what she is doing. She replies to queries very promptly. Overall I am very satisfied with her.

Muhammad A. - Lewisville, TX

This one was one of the most difficult I've done ever. Having to re-motivate the buyer and continuously asking for documents and back to holding it together again. Indu Kapoor and her team were ready and willing each time I needed them! We certainly pulled together as a team to make it happen. I'm so grateful to have Indu to work with. She's certainly earned a spot on my "Lender options" signature for my email!

Katrina H. - Rowlett, TX

I loved working with Indu. She was always prompt and kept me up to date. She also gave me real answers as opposed to my prior Loan Officer that ended up not even being able to do the type of loan he kept saying he could do!

Amory C. - Austin, TX

She got the loan completed and done; we had a deadline to meet and we were able to get it done. When needed she stepped in and got to the point and got through the process in a timely manner. She was also contactable throughout the day; she would reply back on email sometimes 7-8pm and as early as 8am. I definitely will use Indu Kapoor for our future loan needs. She will always be the first option.

Raju P. - Dallas, TX

SHE AWLAYS KEPT A VERY OPEN LINE OF COMMUNICATION. SHE WAS ALWAYS PATIENT WITH MY MANY QUESTIONS AND CONCERNS. ALSO VERY KNOWLEDGEABLE AS TO THE PROCESSES, AND AVAILABLE AND RESPONSIVE TO EASE MY WORRY DURING A VERY STRESSFUL TIME AND MAJOR LIFE DECISION.

Christie G. - El Lago, TX

Indu was available 24/7 and always responded very quickly to all of our questions and concerns. That is why this is the second time we used her for our mortgage loan.

Charles M. - Galveston, TX

Saved the sale for me and was able to process the loan for the Buyer after it was declined after 40 days with another bank.

Janet L. - Carrollton, TX

This was my very first Home buying ADVENTURE is the correct word. It was really trying at times, to be honest, however, through it all Caleb was great. He was very responsive and answered all my questions in a timely manner. I would recommend him!!!

Arlington, TX - 12/02/2015

I will definitely use Guarantee Rate again no doubt. Ms. Titilayo was so professional and helpful. Her advice and follow up was impressing; she is truly amazing. Because of her professionalism, I will recommend a lot of my colleagues to patronize her. I really thank her for her help and support.

Babatunde A. | January 2019

Working with Dan made the confusing mortgage world feel less intimidating. He was really a partner in the process and made me feel at ease even through the bumps and turns along the way. I am so glad to have been connected to Dan and that he has the care and patience to deal with customers like family.

Kiera K. | November 2018

We really enjoyed working with Dan and his team throughout the mortgage process. From our first discussion, all the way through closing they worked hard to clearly explain the process close open actions items quickly. Ultimately we were able to close very quickly which made us and the sellers very happy! Getting a mortgage and buying a house is inherently confusing and difficult but we felt confident throughout because of Dan and the team!

Christopher M., October 2018

As a realtor, I know there are many options when it comes time to working with a lender. However, my experience with Caleb has been satisfying, as he goes above the status quo, and is responsive to my clients needs. In this market where instant results are demanded, he truly delivers and gets the loan done well before our scheduled closing dates. Not to mention his friendly customer service. I would highly recommend Caleb as one of your lead home mortgage lenders.

Kandy T. - Dallas, TX - 10/07/2014

About

Our Dallas office began originating loans with Guaranteed Rate in 2016. We have a philosophy to “lend where we live” and we are happy to call Dallas our home. We know that Renovation - FHA 203 (k) and HomeStyle® Renovation loans are important to you in our market and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. Together, our office speaks 11 languages/dialects and has a customer focused culture. The customer is always right and we are here to understand their needs and wants, while taking the time to explain the different options.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage available for our customers and referral partners as it is easy to use, secure and gives real time responses. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

Here in Dallas, we have a work hard, play hard mentality. We put the customers first, and love to reward our team for doing so. Each year, we look forward to the State Fair of Texas where we get to explore the different attractions and try all the great goods Dallas is known for – barbecue, chicken fried steak, Tex Mex and more. We are also avid fans of our local sports teams, the Dallas Mavericks, Stars and Cowboys!

While it is important that our office has fun, we also are dedicated to giving back. We participate in a monthly charity event and invite our referral partners to give back with us. We are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by building relationships and community involvement this year. If you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team players that are knowledgeable and open to learning new things. Come grow with us!