Guaranteed Rate's Marc Pitcher, Jennifer Saltness and Tammy McDaniel, were each very helpful to me throughout the loan process including being great about answering my questions, responding promptly and working hard to make things easier for me. Also, I compared rates, closing costs, etc. with 4 other lenders but found GR to be the most economical for me. It was great to be able to do everything from home either by phone or via email except for the final signing of documents with the title...
Janice D | Redmond, OR
This was an extremely quick and painless process all the way through. Good communication from our loan officer, Marc Pitcher, and his entire team.
Vance L. -Meridian, ID | JUL 2016
Guaranteed Rate made the whole process easy! We had more communication with our loan team than we did with the real estate agents. How many people can say that they get more help from their loan team? We can! Jenni and Marc were both fantastic and we'd gladly recommend the Vancouver, WA team to anyone. Thanks again!
Stephanie G. -Washougal, WA | JUL 2016
Marc Pitcher and his team were awesome! I understand there were some recent law changes that the mortgage industry is dealing with, and Marc made that experience very smooth for us while they were still figuring things out as we went along. Our realtor was also very impressed with the speed that Guaranteed Rate handled our loan, apparently much faster than many other brokers he has worked with recently in the area. We went with Marc based on a recommendation from a friend, and that was well...
Ian W. - Vancouver, WA | Dec. 2015
Marc Pitcher and his team do excellent I would highly recommend Marc Pitcher's office to anyone looking to refinance or purchase a property.
Leonardo L. – Vancouver, WA | AUG 2015
I thought Marc was very professional and we would use his firm again.
Dennis B. – Grandview, WA | AUG 2015
Marc and Amy were very helpful and professional and easy to work with on a not so simple transaction. Thanks Marc and Amy!
Nathan D. – Vancouver, WA | June 2015
Marc Pitcher explained the process well and eliminated any unexpected issues or concerns with respect to our closing and the process in general.
Douglas L. – Vancouver, WA | Nov. 2014
Team Rick, Colleen, and Stacy were awesome. Very professional and supportive when challenges came up. This was my third loan through Guaranteed Rate.
Janet B. - Shelton, WA | JUL 2016
Rick Hartle, and Colleen Sherman were both great, very professional, and easy to contact for questions.
Sean B. - Vancouver, WA | JUL 2016
Bill Black and his staff are terrific. They all made it go so smoothly. He and the staff are on top of everything. We've heard so many stories of it being a stressful experience. Not with Bill's team!!! He and his staff were there to walk us through the whole process.
C. Shultz 10/31/2016
We are repeat customers and that helped make the transaction go even more smoothly. I have already recommended Rick and Guaranteed Rate to two other people. I was kept up to date throughout the loan process and that gave me quite a bit of peace of mind. Thanks again Rick Hartle and Team!
Richard S. -Woodburn, OR | MAR 2016
We have bought and sold several homes, but we've never had a loan officer work as hard as Bill Black did on our behalf. His knowledge of the industry, care for us personally, and expertise in the market were beyond exceptional.
G. Destefano 11/1/2016
Couldn't of asked for a better team! Rick and Colleen were so great! Always answered my calls and went above and beyond for us! Thanks so much!!!
Ramtin G - Westminster, CA | Feb. 2016
Alfredo was such a pleasure to work with. He was very helpful and answered every question I had, even if it was late in the afternoon. I would text him and he would reply back and never seemed to mind. Alfredo was very friendly and made me feel great to have him along my side throughout the whole home buying process. Now I am a proud homeowner! Thanks to you all!
Maria G.- Portland,OR | MAY 2016
I was running against time to close a loan and a big bank was sleeping on it because of the lengthy process. Bill Black made it happen in a short time while pulling all the stakeholders together. Thanks to Bill.
N. Jain 9/9/2016
Bill Black is a remarkable Loan Officer. Patient, thoughtful, supportive.
R. White 9/11/2016
We enjoyed working with your bilingual staff, it made the process much easier for my husband since his English is limited.
Jesus I. -Vancouver, WA | MAR 2016
Rick was great!!! Able to answer all my questions and have great advice! Rick and staff were always so on top of things and easy to work with
Tara C. – Vancouver, WA | Mar. 2015
Bill Black has managed multiple mortgages for us over the years and his team are very easy to work with and have a streamlined process.
A. Hainline 7/16/2016