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After switching to Rick, the process was much smoother and the communication improved greatly.
Suzanne C. | July 2018
Rick was extremely helpful throughout the entire process. Even when I was a little wishy-washy with proceeding to make offers, he was patient and gave me his best advice. The rest of the team at Guaranteed Rate that I worked with was also very helpful.
Randolph G. | May 2018
Rick Hartle and his team were extremely helpful. My income comes from many sources and Rick was there to help me track down the data that I needed for underwriting. My interest rate was lower than Chase Bank and the closing was quicker than Chase could have done.
Robert V. - May | 2018
Team Rick, Colleen, and Stacy were awesome. Very professional and supportive when challenges came up. This was my third loan through Guaranteed Rate.
Janet B. - Shelton, WA | JUL 2016
Rick Hartle, and Colleen Sherman were both great, very professional, and easy to contact for questions.
Sean B. - Vancouver, WA | JUL 2016
We are repeat customers and that helped make the transaction go even more smoothly. I have already recommended Rick and Guaranteed Rate to two other people. I was kept up to date throughout the loan process and that gave me quite a bit of peace of mind. Thanks again Rick Hartle and Team!
Richard S. -Woodburn, OR | MAR 2016
Couldn't of asked for a better team! Rick and Colleen were so great! Always answered my calls and went above and beyond for us! Thanks so much!!!
Ramtin G - Westminster, CA | Feb. 2016
Alfredo was such a pleasure to work with. He was very helpful and answered every question I had, even if it was late in the afternoon. I would text him and he would reply back and never seemed to mind. Alfredo was very friendly and made me feel great to have him along my side throughout the whole home buying process. Now I am a proud homeowner! Thanks to you all!
Maria G.- Portland,OR | MAY 2016
We enjoyed working with your bilingual staff, it made the process much easier for my husband since his English is limited.
Jesus I. -Vancouver, WA | MAR 2016
Rick was great!!! Able to answer all my questions and have great advice! Rick and staff were always so on top of things and easy to work with
Tara C. – Vancouver, WA | Mar. 2015
Alfredo was amazing! I will recommend Guaranteed Rate and Alfredo!
Laura J. -- Gresham, OR 7/9/2014
“I like making things as easy as possible. I also love being able to take care of business from the comfort of my home. When I refinanced through Guaranteed Rate, I got both of those things. No hassle, easy straightforward process and all done from my home via the internet, minus the signing. Thank you Rick Hartle, Kristen McAndrews and Missy Andrade!”
Larry D. – Vancouver, WA – 8/2013
Getting the ball rolling early was a little long (I felt like it was three weeks before we really had next steps). But the team was responsive (usually within minutes) throughout the process. I would highly recommend GR.
Dale S. | June 2018
Hey, check out this amazing review from Adriane about Rick! “We closed this week on our dream property. Our loan had some quirks but Rick Hartle handled everything with confidence from start to finish! He replied to all of our emails very quickly and updated us every step of the way. Rick came very highly recommended by our awesome realtor and together they made sure we were good to go. Thank you, Rick, for all of your help!”
Adriane M. – Vancouver, WA – 5/2013
“Thank you Alfredo Nuno at Guaranteed Rate! I don't have a lot of time for much and Alfredo did everything he could to make this process go as smooth as he could. Alfredo even cut his family trip short so he could come back to town, open up the office and knock out a few things for me. Now that's customer service! He was just always available. Guaranteed Rate’s fees are the lowest around and I will be sending my friends and family to Alfredo in the future.”
Vinny H. – Vancouver, WA – 2/2014
It was a great experience. Thank you Rick and Bernie. You both werre terrific. (Title company) told me that the processing of my escrow matters went more smoothly and largely in part to the extremely professional job done by my loan officers.
Wane K. - Vancouver, WA 6/2012
Cody and his team did a great job! We are thrilled with our new home.
James F. - Vancouver, WA | JAN 2018
Hey check out the amazing review from Timber about Alfredo! “Alfredo was amazingly quick to respond any time we had any questions. Alfredo steadily provided fast, efficient and professional services! The rest of the team was extremely prompt as well. Thanks again Alfredo!”
Timber S. -- West Lin, OR -- 02/2013
AboutOur Vancouver office has been originating loans in the area since 2011. At Guaranteed Rate, we have a philosophy to “lend where we live” and we are happy to call Vancouver our home. In our market, we know that Conventional, FHA and VA loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We put the customer first and you will see this through our clear communication throughout the process. We make sure to listen and understand the needs of our clients and referral partners.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because they can use it at their convenience, securely upload their documents and have the ability to understand the status of their loan file by looking online.
At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Bias to Action” core value. We focus on the tasks at hand and continue moving forward. We let everyone know that they are respected and appreciated, we all have our part and by doing it well everyone will WIN! Including our clients and referral partners.
Here in Vancouver, we have a work hard, play hard mentality. We went as an office to the beautiful McMenamins BrewHouse Pub where we relaxed, enjoying the evening and great weather. Each summer, our office also looks forward to the Ft. Vancouver Annual Firework Show, and are proud to have the historic Hudson Bay Trading Post right in town.
Our branch is looking to grow its production exponentially this year. So, if you’re looking for new career opportunities, start with us! We are focusing on working with new VP's that are committed and ready to use our industry leading tools and resources. Come grow with us!