We had a very pleasant and streamlined experience with GR. Jeff, Anna and everybody else made this a smooth process. Everybody was very professional, and Jeff and his team were extremely prompt, even getting a quote ready on a weekend. We managed to actually close 10 days earlier than expected - that is phenomenal! Kudos to the whole team.
Pete S. | November 2017
Our loan officer Jeff was extremely knowledgeable and responsive. He and his staff made refinancing a breeze. The use of newer software (like DocuSign and your secure file uploading console) also helped speed the process along. Thanks for getting us a new loan that will save us quite literally hundreds of thousands of dollars over the life of the loan.
Nathan M. | September 2017
I am very happy with my loan officer and his team great team work.
Mohammad A. | October 2017
We highly appreciate the great work and help provided by Jeff Van Nostran and his team. When we toured the (now our) house one afternoon, we knew we wanted it. But the seller was going to review offers by noon the next day and we hadn't done anything related to the preapproval yet. We thought we were not going to make it but in any case we tried. We contacted 3 brokers. Jeff was the first one to reply and worked with us till late in the night to get all necessary documents ready for us to apply...
Yazhao Q. | 8/24/2017
Jeff and his whole team did an amazing job, they provided clear guidance and communication through a very daunting and complex process. I can't thanks them enough!
John Y. | August 2017
Jeff was extremely patient with explaining everything to me. He replied promptly to text messages around the clock and was always able to clear up my questions. Thank you!!
Teng T. | 8/22/2017
Jeff was great! He is the reason I went with Guaranteed Rate and the reason I'll refer him in the future. Thank you for making this process much easier than the first go around 5 years ago obtaining a VA loan.
Shawn S. | 8/10/2017
Jeff and Anna were excellent. I would recommend them to anyone. Jeff used to respond and address our queries within minutes of us sending an email. Great service.
Rushabh G. | 8/4/2017
I have really great feedback for my loan officer i.e., Jeff. He is very responsive and attentive.
Harsh M. | 7/28/2017
Working with guaranteed rate was great. Everything was very convenient and I liked the whole online process. Our loan officer and his team were also incredibly helpful!
Dennis K. | 7/11/2017
Jeff and his team were a pleasure to work with. They were very responsive. They explained the whole process and paid attention to every detail. They gave us clear instructions and set clear expectations. Their system was very easy to use. They were friendly and courteous. They promised to act quick to close and they delivered.
Peter S. | 7/19/2017
Jeff is a fantastic loan officer. I have worked with many and I always hate that they send me off to other people or they do not communicate. Jeff called or texted every day through the process and made sure that I knew where my loan was in the process and what we needed to do. I will recommend him to anyone!!!!
Jason R. | 6/29/2017
Guaranteed Rate made it extremely easy to secure the requisite financing for my first home. As a first time buyer, I appreciated how they spelled everything out and worked around the clock to get the pre-approval in time for the offer review date.
Aadarsh V. | 7/11/2017