Rajesh S. - 7/10/17
Everything was under control and these people are professional and are doing the job.
Virgil D. - 6/16/17
Hi Rob! Wanted to say thank you for all you did on the closing for my first home. Working with you was very easy and you made everything so simple. Thanks again, I really appreciate everything you did!
Matt C. - 06/19/17
Rob Novak and his team did an incredible job on this. This is the fourth time I've used GR. And I consistently recommend GR to friends.
Mike B. | 3/13/2017
We loved working with Rob and his team. Rob was able to explain to us thoroughly any questions that we had. He made the process easy for us.
Tracy L.- 1/13/17
It's been an awesome time working with guaranteed rate officer (Rob Novak). Communication is very up to date and fast. Explained every detail that I need to know for first time home buyer.
Hartono R. - 12/28/16
Thank you for all of your help! I've been so impressed and pleased with your responsiveness and willingness to help us understand our options through this process!
Michelle C. - 12/22/16
It was a pleasant experience dealing with Rob Novak and his lending team. We were pleased that this team understood the complexities of borrows who own their own business and knows how to read tax returns! We would certainly use them again and have already referred Rob and his team to several friends/family members who are in the mortgage market.
Veronica R. - 10/13/16
Everyone was very informative, quick to respond, and made this a painless process - compared to the experience some of my co-workers have talked about. I'm very appreciative.
Ryan D. - 10/13/16
Sarah and her team were GREAT!!! With all our questions and concerns we asked about, Sarah and her team were very responsive. Weather by phone, text, email, or fax they ALL were great. My wife and I were dreading the process as we have tried (Buy a house) before just to be let down. Well not this time!!! Sarah kept in close contact with us throughout this entire process making sure her team was following through with what she expected out of them and they ALL passed with flying colors. I have...
Mike & Johnna D. - 04/03/2017
Great experience with Sarah Kohut and her team. The process was just as easy the 2nd time as it was my first time.
Brian C. - 2/2/2017
I really enjoyed working with Jennifer and Sarah, they are always available with quick responses. Makes you feel like you are their only client (which I know I’m not). Wonderful service.
Jennifer, Sarah and the Guaranteed Rate team exceeded our expectations, we felt like they made getting a loan about as easy and straight forward as it could be.
Jennifer and Sarah made it very easy. They were attentive and responsive to our questions and needs.
THANK YOU to you and your staff!! Guaranteed Rate was very easy to work with. We are glad we chose you to help us through this sometimes arduous process. We will be sure to recommend you to our friends. You made it so easy!
Tim & Geraldine G.
Grace Jones and her team went above and beyond helping us get the best loan for our home. I'm so happy with her professionalism and efficiency in helping us. Thank you Grace
Wendy F. | 07/06/2017
The level of service that we received from Guaranteed Rate was second to none and first class. The information and support provided was timely, accurate, and helpful. All correspondence (email and phone) with Guaranteed Rate associates were courteous and professional. We enjoyed the convenience of receiving and completing most loan documents online. All along the way we felt that Guaranteed Rate was on our side as a support and advocate. Without reservation or hesitancy we will recommend...
Miguel P. - 12/16/16
Jeff is a fantastic loan officer. I have worked with many and I always hate that they send me off to other people or they do not communicate. Jeff called or texted every day through the process and made sure that I knew where my loan was in the process and what we needed to do. I will recommend him to anyone!!!!
Jason R. | 6/29/2017
I was assisted by Grace Jones facilitating my funding needs. Grace was very detailed and patient in explaining the process. She has excellent customer service and always provided the right assistance and guidance throughout the loan process. Words cannot express how thankful I am with Grace and Guaranteed Rate for the help needed. The loan process was so easy with the quick online application and online document signing. I will be recommending Grace and Guaranteed Rate to all my family and...
Yolanda P. - 12/6/16
Guaranteed Rate made it extremely easy to secure the requisite financing for my first home. As a first time buyer, I appreciated how they spelled everything out and worked around the clock to get the pre-approval in time for the offer review date.
Aadarsh V. | 7/11/2017