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Mike Fontana has helped me with my mortgage needs for the past 22 years and assisted me to get in touch with Rob. Both of them have done a great job, exactly what I need, professional, quick, accurate, very competent. Thanks!
Michael M. | August 2018
We loved working with Rob and his team. Rob was able to explain to us thoroughly any questions that we had. He made the process easy for us.
Tracy L.- 1/13/17
Thank you for all of your help! I've been so impressed and pleased with your responsiveness and willingness to help us understand our options through this process!
Michelle C. - 12/22/16
I have already recommended you to a coworker who is in the market for a home.
Erin W. - 9/28/16
Rob was amazing! Everyone we worked with thought so as well. Couldn't have asked for an easier experience as a first time home buyer.
Jensine M. May, 2016
Rob Novak was thorough, responsive and willing to explain the process as we moved forward, allowing me to have confidence. I have already shared your contact information with a friend who is interested in refinancing.
I came to Rob in the middle of a rate lock with another broker that was not working out well. Rob was able to answer all my questions honestly and only asked for a chance to offer me a better deal than I was getting from my other broker. I ended up going with Rob because he was able to answer all my questions with facts and data, he got back to me promptly and he didn't try to blow smoke or sow doubt the way other brokers can do when asked hard questions. I think Rob is an excellent mortgage...
John H.—Seattle, WA
Sarah was fabulous with keeping our loan on track and making sure we were able to close in a 21 day period. She was also very responsive and patient in answering all of our questions.
Lisa R. | October 2017
Jeff VanNostran and his team were very responsive and helpful. It was a very easy process.
Lisa H. | June 2018
Refinancing was something I wanted to do, but put off, because I heard story after story from friends about how difficult and consuming it all was. I finally bit the bullet and spoke with Grace about my options. I knew I could trust her, as she assisted me with my first home purchase and that was seamless for me. As in the past, Grace made the process very easy. She was professional, kind and ready with answers or explanations if I needed one. I would recommend Grace and partner with her again...
Lisa P. | February 2018
We had a very pleasant and streamlined experience with GR. Jeff, Anna and everybody else made this a smooth process. Everybody was very professional, and Jeff and his team were extremely prompt, even getting a quote ready on a weekend. We managed to actually close 10 days earlier than expected - that is phenomenal! Kudos to the whole team.
Pete S. | November 2017
George Spano was wonderful to work with, his team was great and the experience was relatively smooth. I appreciate everyone who helped me purchase this home.
Betty Ann G. W. | July 2018
George is amazing!
Tina G. | July 2018
The best thing about Guaranteed was their availability. Throughout the process, either by email or phone, the responses were quick. Any questions or concerns were explained without delay. And, their flexibility in easing one of the rules to make the loan work was greatly appreciated. We were recommended to Guaranteed by a trusted friend and if anyone we know is looking to refi or purchase, we would not hesitate in the least to recommend you.
Grace was fantastic. Really attentive, proactive, and transparent over the course of whole process and always available for us whenever we have questions. We are really lucky we can have business with her and appreciate her real professionalism and business integrity. More than happy to be a referral, though I doubt she even need one! -- a very happy customer
Shunsuke T. | July 2017
Jonah and his team did a great job of helping me with the process and it was the smoothest loan I have done yet and this is my 8th loan in 8 years.
Eric L. - July | 2018
Thank you for picking up the deal in the middle of the transaction. I am so glad we made the decision to switch the lender. We had no clue what happens in house purchase here but you have been a trusted advisor and demystified! We especially liked how you were very responsive to our questions and concerns we had. We appreciate the professionalism you demonstrated.
Reiko A. 7/26/17
George Spano and his team did an excellent job putting it all together and helping me through the process!
Nolan A. - June | 2018
Grace Jones and her team went above and beyond helping us get the best loan for our home. I'm so happy with her professionalism and efficiency in helping us. Thank you Grace
Wendy F. | 07/06/2017
The process from start to finish went smoothly, with the highest professionalism, and I got all my questions/concerns answered quickly. Very happy. Thank you.
Kimberly W. | November 2017
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!