Paul and his team went above and beyond far exceeding our expectations to close on our home.
My loan officer, Paul, made me comfortable and guided me through the process with patience. At every stage I felt GR was my friend and ally, a feeling that is absent when working with most financial institutions, especially when trying to get a loan.
Paul was with me through several opportunities and with his help I have as finally able to close in one. Paul is super responsive and while he has a team that works with him, he’ always make sure you know he is available. He answered every question and handled every issue in a professional manner that also showed a human touch. I would and will recommend Paul without reservation.
You were on top of this transaction all the way through. It was great working with you.
Maria Teresa D. - Realtor
Thanks Paul - I really appreciate your help on this and all of the hard work. All of your efforts and those of your team are much appreciated. I will likely have some referrals for you.
Paul Hirschauer, Michael Rivera, Robert Lemaire, Constantina Salerno and the rest of the team were exceptionally dedicated, educated, thorough, and patient. My wife and I are grateful for their excellent service!
Paul and his team were very professional and helped us with every step in the process. This was our first time buying a house and they were very good at keeping us in the loop of what was going on! Paul and his team had great customer service skills and patience with my wife and myself as we were very nervous about the whole process and probably asked them more questions than they are used to!
To Paul and his team for finding a bank that was willing to create a mortgage for two generations and for patiently holding our hands under unexpected and extenuating circumstances…. A thousand thanks and a hundred hugs!
Nancy, David and Peter B.
The alternative rate structures were laid out clearly. The service was extremely efficient and the rate was very competitive. Paul Hirschauer is excellent.
“Overall we had a great, virtually seamless experience! Paul immediately took control of everything and made it very easy, communicating and working very closely with our attorney and realtor. He was available around the clock at the most important stages of our process and always responded to me right away. I would definitely use Guaranteed Rate again, without question, and I would certainly recommend them to anyone. Full concierge-like service!”
Paul was great! he was able to quickly and accurately define our needs and talked to me in a professional and caring way.
Craig P. & Janet J.
Paul Hirschauer and his staff are very knowledgeable. They answer questions clearly, take and return phone calls promptly and are so nice. A sincere thank you to Paul and his staff for making the refinance process painless!
I have never used a broker before in the many houses I have bought and mortgaged over the years. It is a new world in banking however and I am glad I had your help in negotiating these new rules with new players. I did not think I would ever have gotten as good a deal as you found for me. I am completely satisfied with your professionalism. It was wonderful to have you answer my questions and deal with my impatience in the final wrap-ups of my mortgage.
We are deeply grateful for your extraordinary services. Be assured we will continue to recommend you to anyone in need of your excellent service.
Lindsey & Jane G.
The process was clear, professional and was conducted as quickly as possible. We are very satisfied and grateful to own our home in such a timely manner and with as little confusion as possible for first time home buyers. Paul was professional, thorough and kind.
Friendly, excellent service. As always Paul and his team dlievered what they promised in a timely and professional way.
Fred B. and Lisa P.
Everyone at GR was courteous and efficent. Jennifer Laurer went out of her way when last minute requirements were imposed by the bank and threatened delay.
Raymond and Judith M.
Very happy with the experience! This was one of the easiest home purchases we've made! Paul thoroughly explained the process and followed through on everything he said he would do! Without question, I will recommend your services to everyone who is interested in purchasing a home.
Paul and his team treat me like a knowledgeable professional - no talking down. Paul gives great service - courteous, finds a good rate, and follows through. He makes the process easy.
We loved working with Guaranteed Rate. They got the job done and were straight forward with us. When no one else would give us a mortgage you guys went above and beyond and got the job done. Paul even came to the closing which was amazing...I have never heard of a broker coming to the a closing before. That meant a lot. Without a doubt will I recommend guaranteed rate to friends and family. And if we buy again we will be using you guys again!