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My wife and I are a good credit risk, but we were definitely a “story” living overseas, looking for a mortgage for a second home, one of us a non-US citizen. To be honest, I expected the fact that we were a story would mean it would be simply too difficult these days but our loan officer Paul Hirschauer as really excellent as were the other GR officers. Really appreciate their work and would certainly recommend them - and GR
Jim G. | November 2018
Paul and his team went above and beyond far exceeding our expectations to close on our home.
Paul was with me through several opportunities and with his help I have as finally able to close in one. Paul is super responsive and while he has a team that works with him, he’ always make sure you know he is available. He answered every question and handled every issue in a professional manner that also showed a human touch. I would and will recommend Paul without reservation.
You were on top of this transaction all the way through. It was great working with you.
Maria Teresa D. - Realtor
Thanks Paul - I really appreciate your help on this and all of the hard work. All of your efforts and those of your team are much appreciated. I will likely have some referrals for you.
To Paul and his team for finding a bank that was willing to create a mortgage for two generations and for patiently holding our hands under unexpected and extenuating circumstances…. A thousand thanks and a hundred hugs!
Nancy, David and Peter B.
Paul is a unique and invaluable asset to Guaranteed Rate. The only thing I would recommend is more Paul Hirschauer's!
The alternative rate structures were laid out clearly. The service was extremely efficient and the rate was very competitive. Paul Hirschauer is excellent.
Every aspect of the loan process was handled professionally and well. Paul and his team are to be commended for their high level of service that exceeds expectations.
We received the best service ever! Paul Hirschauer and his team did a superb job communicating with me and getting us into our new home in only three weeks! We are thrilled with the level of professionalism and dedication. Many thanks!
Paul and his team knew exactly what was needed and when and helped us seamlessly through the process. Would highly recommend!
Your team was friendly, professional and went the extra mile. It was a pleasure doing business with you. You run a very accessible operation and take some of the pain out of all the endless paperwork. Thank you!
Donald & Susan K.
The service was excellent and highly professional. Paul was prompt, efficient and effective. We got a great rate in a difficult market. We are highly satisfied with the service and with our loan.
Michael and Helen M.
The process was clear, professional and was conducted as quickly as possible. We are very satisfied and grateful to own our home in such a timely manner and with as little confusion as possible for first time home buyers. Paul was professional, thorough and kind.
Very simple and seamless process! Very efficient, quickly done, very easy on our end and everything was taken car of for us. Thank you very much for all your help and expertise in our refinancing. It made it very easy and simple for us to do.
Douglas & Amy S.
This is the second mortgage I have closed with Paul and his team in the past 6 months - he is fantastic, cares about his customers, has client's best interest in mind, and has sound advice. I will be sure to refer everyone with mortgage needs to Paul and Guaranteed Rate.
The team was responsive, courteous and professional, and understood my needs. Paul and his team do a great job. I have now done a number of transactions through Paul and his team, and each time the experience is a plus.
Paul and Nancy M.
Paul is great at maintaining the line of communicaton throughout the loan process. This I believe sets your organization apart from others. Team was prompt, able to clarify process, move process along, kept me informed, and overall did a great job throughout the loan process. I have already given. I have already recommended Paul to family and friends.
Derek and Wendy A.
I've been very satisfied with Paul and GR. Prompt responses to questions; frequent updates on status, total professionalism. Ability to get things done and able to deliver on promises. I have referred others to Paul H. and will continue to do so whenever I learn of someone looking for mortgage-related services. Paul and his team are best in class. Always honest and willing to go the extra mile. A pleasure to work with.
We loved working with Guaranteed Rate. They got the job done and were straight forward with us. When no one else would give us a mortgage you guys went above and beyond and got the job done. Paul even came to the closing which was amazing...I have never heard of a broker coming to the a closing before. That meant a lot. Without a doubt will I recommend guaranteed rate to friends and family. And if we buy again we will be using you guys again!
Guaranteed Rate Office in Washington Depot, CTHere at Guaranteed Rate, we have a philosophy to “lend where we live” and our office has been originating loans in the Washington Depot area since 2010. We’re happy to call this area our home, as it offers the beauty of New England and a relaxing escape from big city of New York, which is just two hours away. In our market, we know that your needs are diverse from first time home buying to Jumbo loans to secondary residences. We are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We are a customer-centric office whose business is 100% referral based. Our business is our reputation – so if you call us, we’ll call you right back.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both customers and realtors because it makes everything faster and is customer-driven. Clients are able to upload all of their documents directly from their computer. It’s delivering an experience and enhancing the service.
With the beauty of the outdoors in the Washington Depot area, we love to get outside and enjoy activities from mountain biking, hiking, and white water rafting to visiting apple orchards and vineyards. We are also dedicated to giving back. We support a variety of different charities including St. Jude Children’s Hospital and helping out at the annual Christmas Toy Drive in Hartford. We love this area and are always interested in learning about new ways we can give back to our community!
Our branch is looking to exponentially grow its production this year. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that are committed to delivering 5-star service. Come grow with us!