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NC - Wilmington

Branch Manager: Bill Haines
  • o: 910-794-8353
1630 Military Cutoff Rd, Ste 200, Wilmington, NC 28403
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NMLS: 827732
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As we prepare our 2015 tax returns it seems only right that we send a letter of thanks to you all in the Wilmington office, especially to Laura Ulshoefer and her dedicated co-workers. We were able to offer and close in a few short weeks on a fantastic property located on the Outer Banks. Thanks to our fast, efficient closing overseen by Laura Ulshoefer, we have rented our property for most of 2015. Thanks again to the Wilmington office for a job well done !

Bruce and Marianne Hendrix

Extremely flexible, customer oriented system and service. We are very satisfied with the whole team, especially with Bill Haines who made the whole process from the beginning to the end very easy for us. My wife and I will not even try to shop around when we are ready to buy our second property. All we will do is call Bill.... Thanks again, and wish you all the best!

Norbert C. – Wilmington, NC | APR 2016

We've had several mortgage loans over the years, but this one from Guaranteed Rate was by far our best application to closing experience. Laura Ulshoefer, Dana Person and the rest of the staff were professional and friendly and kept us up to date and informed about the progress of our loan every step along the process. Our loan was approved earlier than anticipated and we closed on time. I would certainly use Guaranteed Rate again and will recommend them to anyone that needs a mortgage loan....

Mark & Jeanie A.

I would strongly recommend Guaranteed Rate to anyone looking to purchase a home. They were the only Lender who was willing to work with me to make sure I could get a loan. Everyone was friendly, considerate, and always available when I had any questions.

Scott T.– Wilmington, NC | MAR 2016

We just purchased our first home thanks to Guaranteed Rate! Our loan officer, Patty Davis, was an overall pleasure to deal with through the entire process! Patty is a true professional in this industry. We would highly recommend her to any of our friends and/or family who may be looking to purchase a home. Dedicated and always willing to answer any and all of our questions! Thanks again Guaranteed Rate!

Kimberly S. -Wilmington, NC | MAR 2016

The entire loan process was a breeze. Laura U. handled everything professionally and in a timely manner. I also spoke with Daniel in the Boston office and he was pleasant, professional and friendly. I have already recommended Guaranteed Rate to a friend!

Kim M., May 2016

Patty was great to work with, very helpful and always available to answer our questions and helpful in making this stressful process as smooth as it could be.

Brendon L. - Hampstead, NC | JUL 2016

Nothing but good things to say...truly a great experience all around! Charles Hoyer was phenomenal throughout every phase from application through closing. The support staff involved with my loan approval were also very responsive and happy to answer any of my questions. My highest recommendation.

Patrick H. - Funded 4/29/16

Working with Charles Hoyer made it easy and took the stress out of the process I had experienced with other lenders. Thank you to Charles and his team for all the support and hard work.

Dianna C. – Mission Viejo, CA | APR 2016

Charles was very patient with us - even when we switched to another lender -- who later bailed on us in the middle of the loan process! We called Charles and he was wonderful to work with and even helped us rush the loan through processing. He delivered on what he promised (when the other lender couldn't)!

Janeen H.

Mr. Hoyer and his team led me through the whole process yet again. I have used Guaranteed Rate twice now and Mr. Hoyer has been absolutely golden in customer service and product knowledge. I really feel he worked hard for my business again.

Sebring L.

Very positive experience, Mr. Charles Hoyer was excellent a true professional, all the reps. were very helpful.

Kenneth S.

This was my second experience obtaining a Mortgage/Loan through Guaranteed Rate. As with the first, the second time was an extremely easy and smooth process. Charles Hoyer was always available, knowledgeable, and obviously a seasoned professional. I am sure there will come a time when I will need to utilize Guaranteed Rate's services again, and I will not hesitate.

James R.

This was my second experience obtaining a Mortgage/Loan through Guaranteed Rate. As with the first, the second time was an extremely easy and smooth process. Charles Hoyer was always available, knowledgeable, and obviously a seasoned professional. I am sure there will come a time when I will need to utilize Guaranteed Rate's services again, and I will not hesitate.

James R. - Queen Anne, MD | AUG 2016

Working with Charles Hoyer has been fantastic! Him and the team have always been very responsive.

Jason B.

We have already recommended Adam Slack and his team. Our process was swift and smooth. We would not have been happier at the closing table. Their team worked around the clock to ensure the thorough processing of our loan. We are grateful to have had such a smooth process and the awesome team Adam Slack has!!

Fidel L. - Wilmington, NC | MAR 2016

This is the second time I have used Guaranteed Rate. The first time it was because they were suggested by our realtor. This time I chose to use them on my own because I needed a pre-qual letter fast and I was getting a mortgage on an additional home so I knew it could be tricky. They were so incredibly fast and easy to work with that it made this a breeze. In fact, at my closing both my realtor and the closing attorney praised Guaranteed Rate and Adam Slack for being so easy to work with and...

Kelly N. - Goldsboro, NC | APR 2016

Second time I have obtained my mortgage loan from Guaranteed Rate. Adam Slack is great to work with and the entire team is professional, friendly and helpful. Thanks so much!

Deborah H.- Wilmington, NC | MAY 2016

I was working a very busy and erratic schedule throughout the entire process and Adam Slack did a terrific job of keeping me updated on things as they came up. He was on top of things the entire time which led to a quick and easy close.

Patrick N.- Wilmington,NC | MAY 2016

Adam Slack and his team were exceptional throughout the entire loan process. The online documentation was very convenient, while still being thorough. Adam was very knowledgeable and he, and his team, were available to help whenever we needed any questions answered or any advice.

Sean D. - Leland, NC | AUG 2016


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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