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NC - Wilmington

Branch Manager: Bill Haines
  • o: 910-794-8353
1630 Military Cutoff Rd, Ste 200, Wilmington, NC 28403
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NMLS: 827732
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TestimonialsCustomer testimonials Read more

Adam Slack and his team were exceptional throughout the entire loan process. The online documentation was very convenient, while still being thorough. Adam was very knowledgeable and he, and his team, were available to help whenever we needed any questions answered or any advice.

Sean D. - Leland, NC | AUG 2016

I was working a very busy and erratic schedule throughout the entire process and Adam Slack did a terrific job of keeping me updated on things as they came up. He was on top of things the entire time which led to a quick and easy close.

Patrick N.- Wilmington,NC | MAY 2016

Second time I have obtained my mortgage loan from Guaranteed Rate. Adam Slack is great to work with and the entire team is professional, friendly and helpful. Thanks so much!

Deborah H.- Wilmington, NC | MAY 2016

This is the second time I have used Guaranteed Rate. The first time it was because they were suggested by our realtor. This time I chose to use them on my own because I needed a pre-qual letter fast and I was getting a mortgage on an additional home so I knew it could be tricky. They were so incredibly fast and easy to work with that it made this a breeze. In fact, at my closing both my realtor and the closing attorney praised Guaranteed Rate and Adam Slack for being so easy to work with and...

Kelly N. - Goldsboro, NC | APR 2016

Charles Hoyer was outstanding!! This is the second time I've worked with Charles and I can't wait to work with him again....thank you Guaranteed Rate!!!!

Timothy M. | November 2016

Excellent service! Especially from Charles Hoyer who went over and above to help me with questions and overall explanation of process. I will definitely recommend Guaranteed Rate to others!

Shelley B. | November 2016

Working with Charles Hoyer has been fantastic! Him and the team have always been very responsive.

Jason B.

This was my second experience obtaining a Mortgage/Loan through Guaranteed Rate. As with the first, the second time was an extremely easy and smooth process. Charles Hoyer was always available, knowledgeable, and obviously a seasoned professional. I am sure there will come a time when I will need to utilize Guaranteed Rate's services again, and I will not hesitate.

James R. - Queen Anne, MD | AUG 2016

This was my second experience obtaining a Mortgage/Loan through Guaranteed Rate. As with the first, the second time was an extremely easy and smooth process. Charles Hoyer was always available, knowledgeable, and obviously a seasoned professional. I am sure there will come a time when I will need to utilize Guaranteed Rate's services again, and I will not hesitate.

James R.

Very positive experience, Mr. Charles Hoyer was excellent a true professional, all the reps. were very helpful.

Kenneth S.

Mr. Hoyer and his team led me through the whole process yet again. I have used Guaranteed Rate twice now and Mr. Hoyer has been absolutely golden in customer service and product knowledge. I really feel he worked hard for my business again.

Sebring L.

Charles was very patient with us - even when we switched to another lender -- who later bailed on us in the middle of the loan process! We called Charles and he was wonderful to work with and even helped us rush the loan through processing. He delivered on what he promised (when the other lender couldn't)!

Janeen H.

Working with Charles Hoyer made it easy and took the stress out of the process I had experienced with other lenders. Thank you to Charles and his team for all the support and hard work.

Dianna C. – Mission Viejo, CA | APR 2016

Nothing but good things to say...truly a great experience all around! Charles Hoyer was phenomenal throughout every phase from application through closing. The support staff involved with my loan approval were also very responsive and happy to answer any of my questions. My highest recommendation.

Patrick H. - Funded 4/29/16

Patty Davis was my first contact with Guaranteed Rate. She was a pleasure to work with!! I would use Patty again. She is an asset to your company. The other loan officers were a pleasure to work with as well. Great job all.

Jeffrey N. - Milford, CT | MAR 2017

Laura Ulshoefer was knowledgeable, hardworking and a pleasure to work with. This is a lady that can get things done. I appreciated all the hard work from her associates as well.

Joseph M. - Wilmington, NC | DEC 2016

Al Averell and his team did an amazing job with everything! Look forward to working with Al again for any future loans. Thank you for all your hard work to make this possible!

John Y.– Wilmington, NC | NOV. 2016

Patty was great to work with, very helpful and always available to answer our questions and helpful in making this stressful process as smooth as it could be.

Brendon L. - Hampstead, NC | JUL 2016

The entire loan process was a breeze. Laura U. handled everything professionally and in a timely manner. I also spoke with Daniel in the Boston office and he was pleasant, professional and friendly. I have already recommended Guaranteed Rate to a friend!

Kim M., May 2016

Greg was awesome during the loan process! It was nice to be able to upload all of our needed documents online and sign documents over DocuSign.

Thomas B. -Monroe, NC| SEP 2016

About

Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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