" I am extremely satisfied with Kevin and his team for all the assistance they provided to me throughout the process. They made it extremely easy for me and they took care of everything. That is the 3rd time using Guaranteed Rate and they have been consistent again and again. Excellent job guys and thanks for everything."
Kyriakos M - New Brunswick, NJ | Feb. 2016
" Kevin Keane made my house buying experience exceptional, he was so attentive and made it feel like I was dealing with a best friend. Guarantee Rate is extremely lucky to have him"
LOURDES A. - Hillburn, NY | Dec. 2015
Matt was very professional always available. explained every detail thoroughly! He was a pleasure to work with.
SandraR. – Linden, NJ| Feb. 2015
There are no words to express my deepest gratitude and appreciation for Lori Neuhauser! Being a first-time buyer, of course I was full of questions and stress. No matter what time of the day, night, or weekend, Lori always answered my questions promptly, courteously, and professionally - as well as having a very genuine caring attitude to ease my concerns and stress. She is beyond wonderful!!!
Melissa W.– Washington, NJ | JULY 2015
Everyone in this process was fantastic! Great customer service and just good people to work with.
Jaime S. - Freehold, NJ | Dec. 2014
From the first conversation with Lori, I knew I was in good hands! She set the bar very high and no one I encountered dipped below it. The level of service was exemplary!
Kelly W. -- Phillipsburg, NJ 7/29/2014
Kevin is personable and professional! He helped us through the entire process immensely!
Lori H. -- Hazlet, NJ 4/24/2014
Lori was outstanding! She was timely and very responsive to all of my questions! The experience went very well! I am very happy with everything.
Roger Bagley -- Edison,NJ 4/23/2014
I want to thank you and all concerns for making this a seamless and quick transaction. Your customer service skills are exceptional. Guaranteed rate is the best I've ever been through.
Lori Neuhauser was truly great to work with. She always answered all of our questions even after the loan application process. Her team was also easy to work with and we have already recommended them to other people! Great job Lori!
Melanie B. -- Plainsboro, NJ 1/20/2014
Kevin Keene not only walked me through everything, but did so in a friendly and supportive way. He also gave me some advice about paying down my debts that was a real game-changer. Honestly, when I talk about money I get a little nervous, but Kevin answered all of my questions and responded to emails almost instantly. He was (is) a really stand-up guy.
Dan M. - Kendall Park, NJ 5/2012
Hey check out the amazing review from Alan about Lori! “Great service from Lori Neuhauser! We were given great rates throughout a clear and concise process. The sales services provided was excellent and communication was even better! Thank Lori!”
Alan L. -- Basking Ridge, NJ -- 02/2013
Kevin, I just wanted to express my appreciation for the outstanding service provided by you and your team in refinancing our home. Your personal service and attention to detail combined to make this transaction unbelievably easy for us. Thank you.
Dave and Nancy Bauchat