How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry for over 15 years and have seen many changes within the industry. I love helping people whether it be by reaching their dream of buying a home for the first time, a vacation home or refinancing and saving money every month. I treat every one of my customers as if they were my only client and as I would want to be treated by a Loan Officer.
What specific steps do you use to help your customers find the best home loan for them?
I don' just take an application. I have a conversation with my customers and find out what specific needs each one of them has to determine together what the best product or program would be for them.
What advice would you give new or first time home buyers?
Patient and prompt responses. It is the first thing I tell all of my first time home buyers. I do everything I can to make the home buying process as easy and stress free as possible by providing information and being available to answer any questions that come up. The client providing information promptly makes for a quick and easy closing.
What part of the home loan process do customers find most difficult and how do you help them through it?
The step by step process and paperwork needed. I find that some Borrowers are unaware of the steps of a loan transaction and the paperwork that is needed from them to have a successful closing. I provide a flyer that explains the process from start to finish as well as a list of items needed from the Borrower.
What provides you with the most satisfaction in your job as a Loan Officer?
I really enjoy helping people reach their financial goals whether it be through buying a home or refinancing to save money or do home improvements. I have a personal goal to provided the best program and Customer Service for each individual client.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I enjoy going to the beach, decorating, gardening and trying new restaurants. Most of all, I am very family oriented and feel that a happy family life is the most important accomplishment.
Tell us something that makes you unique or something wacky, yet interesting about you?
I get great enjoyment by sending an inspirational quote of the day to my daughter and her best friend. Let me know if you want me to add you to the daily text.