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Melissa Griffey

Vice President of Mortgage Lending
716 W State St, Ste E, Geneva, IL 60134
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NMLS: 191670
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TestimonialsCustomer testimonials Read more

Melissa Griffey was great! She responded immediately and addressed my questions honestly and accurately.

Joshua K. – Aurora, IL | AUG 2015

Melissa was extremely helpful, she would always contact us with new information! As new home owners the process couldn't have gone any better thanks to our lender

Anahi V. – Aurora, IL | Apr. 2015

I was very pleased how easy and smoothly everything went and the fast communication. Melissa Griffey did a great job!

Janet L. – Naperville, IL | Apr. 2015

Melissa is the best!

Randall O. – Chicago, IL | Mar. 2015

Melissa Griffey is great!

Michael S. -- Wilmingtoon, IL. 10/17/2014

I wanted to take the time to say THANK YOU! We came to you with about 10 days until close unhappy with our previous lender and you got us to closing with the interest rate that we wanted without any flaws or issues. The original lender was submitting paperwork late and extremely unprofessional to work with (which seems odd for such a large bank). Not to mention they raised our interest rate 3 times during the process. Your professionalism and positive attitude made the process so much smoother!...

Samantha and Dustin August 2014

Thank you so much for once again taking care of my family. While the whole process of buying a new home can be very stressful,you’ve instilled confidence that your part in the process will be as seamless as possible.


Melissa was great! I was very impressed at how smoothly the whole process went. She really seemed to be on top of everything, if anything came up she let us know right away. I was very happy to see our loan officer at the closing! It made me feel very confident that everything would go smoothly knowing that she was there in case any problems arose.

C.M. May 12, 2014

It was great working with you on obtaining the mortgage for our townhome purchase. Thanks for all of your advice, counsel and expertise! You are a true professional who always made me feel very much at ease and in the know throughout the entire process. I appreciate all the recommendations and advice during all the questions/calls. Without your involvement our closing would have been much more painful and protracted. You always had our best interest in mind, and patiently dealt with all...

R.Z. Palatine, IL June 2, 2014

Everything went very well! Melissa was fantastic! She was able to answer all of my questions precisely on time and she was such a professional!

Joseph S. -- Bolingbrook, IL 4/28/2014

Working with Melissa Griffey was such a pleasant experience. She was extremely helpful and made the entire process go smoothly!

Steven 9-13

Perfect, everything went great. We couldn't be happier. Melissa was perfect; we've known her for years.

C.L., Realtor

Melissa, Kristy, and Michelle were awesome to work with! They were always there when we had questions and sought out solutions to any snag we came across!

Ryan 8-13

Big thank you to all for such a quick and professional effort!!!!

Susan 8-13

Melissa Griffey did an excellent job of keeping me informed during the process and handled everything professionally.

Julianne 8-13

Melissa Griffey could not have been more organized or professional. Great to work with and make a complicated process extremely smooth.

Alex 8-13

It is such a pleasure having YOU as my client's lender. I really appreciate all you do.

Dianne, attorney 8-13

We were really happy with your work with us and we will send everyone your way. Our new house is awesome, thanks again and keep up the good work.

Paul 8-13

I trust Melissa Griffey, VP of Mortgage Lending, and would recommend her without reservation to anyone looking for a loan.

Lisa 7-13

Melissa Griffey made this one of the easiest home buying experiences I have had. She is GREAT at what she does and it shows that she cares about her clients.

Jamie 7-13

Melissa Griffey and the team were great. They kept me informed and guided me through the process very well.

Susan 6-13

The process went smoothly and questions were answered.We had a positive experience with them.

Charles A. 5-13

I am actually OVER satisfied, everybody continued to follow-up with me even after I closed. I got a great mortgage through you guys.

Jim R. 3-13

Hey, check out this amazing review from Corrie about Melissa! “Thank you to Melissa Griffey and the Naperville, IL team for another smooth closing! I wish more of my clients would work with you because you deliver what you promise - on time!”

Corrie H., Realtor – 5/2013

Hey check out the amazing review from Khan about Melissa! “The entire team was very helpful and approachable especially Melissa Griffey. Thank you so much offering the best mortgage plan and walking me through a complicated process!”

Khan M. -- Bloomington, IL -- 01/2013

Great experience! You made everything easy and stress free for me. Rest assured that if anybody is in need of loans, I will definitely refer them to you.


Melissa helped my husband and me refinance our mortgage. What can be a cumbersome, labor intensive process was surprisingly effortless and fast. Melissa handled all the documents electronically and if we had questions along the way we never had any trouble reaching her. Working with Melissa was a very pleasant experience and I would recommend her without hesitation to anyone.

Jennifer O.

Wow, talk about 110% that is Melissa. I so appreciate working with her. Whenever I have a question, need an update, or require an immediate fix Melissa is there to help. I never need to wonder where a loan stands because she continually lets me know what is happening. I can always feel confident that our client's needs are being served in the best possible manner. Thanks Melissa!

Helena K., Broker

Melissa has worked with me twice in the last few years. Both times she has gone out of her way to take care of the mortgage process. She has always delivered what we set out to accomplish even when roadblocks appeared. The second time that we worked with Melissa was because she was looking out for our best interest. I highly recommend Melissa to anyone that has the opportunity to work with her.

Ken H.

Melissa is efficient, detail oriented and stakes her business on finding the best financial answers for her clients. She has built a team of professionals in order to capitalize on superior customer service. She is an asset to both her clients as well as to those who are part of her team.

Teresa H.

Melissa delivered everything she promised. Great market rates, good communication at every step along the way. Would highly recommend her to anyone needing a mortgage.

Eric K.

Melissa is the consummate professional! I am always pleased to refer Melissa to my Clients who are either purchasing or refinancing homes. Because of Melissa's expertise, professionalism and integrity, I can be completely confident that all who work with her will receive caring, thoughtful and unsurpassed mortgage service.

Carole M.

Melissa helped get us a refinance mortgage on our personal home a few years back and did a great job. She has much experience in the banking, title insurance and real estate business.

David N.

I have found Melissa to be very helpful and easy to work with.

David A.

In the times that we have worked with Melissa, she has been great to advise us as to when to refinance and has always looked for the the best possible option, We feel totally confident and comfortable having her handle our mortgage needs.

Mike C.

Melissa was great to work with. She explained every step along the way. Her detailed knowledge of the mortgage process was clearly evident when asking more complex questions. I highly recommend Melissa and would definitely work with her again in the future.

Kevin J.

Melissa is detail oriented, never drops the ball,very comprehensive and best of all, is very nice to work with. I would hire Melissa.

Don F., Broker

Melissa was creative and very trust worthy in getting the job done and on time. A pleasure to work with.

Joseph S.

Melissa is not only a friend, but a great person to work with. She is professional, trustworthy, and reliable. My experience has be very positive working with her. She is extremely knowledgable in her field. Refinancing with her has been head-ache free.

Jennifer C.

I had a fantastic experience working with Melissa, and I'm not sure our deal would have closed if not for her close attention to detail, diligence and responsiveness. Melissa was ahead of every potential pitfall, and took proactive steps to avoid delays in the process. She kept everyone on both sides of the transaction informed along the way, and remained easily accessible for questions or concerns. In addition, her always pleasant demeanor and positive attitude made her a pleasure to work with.

Pete C., Realtor

Everything went extremely well! Melissa Griffey was very helpful throughout the whole process and even personally came to the closing to ensure that everything went smoothly. We couldn't be happier!

Chris D. - Naperville, IL 6/2012

About Melissa

I have over 28 years experience in the banking industry. I have personally facilitated over 5,000 mortgage closings and leverage that experience every day assisting my current clients.

Through my extensive experience, I understand what is important from both the lenders’ and borrowers’ perspectives.

With Guaranteed Rate, I have access to the most competitive rates and loan programs available today.

Melissa interview Q&A

Who is your typical customer and what questions do they typically have?
My clients range from first-time homebuyers to a more seasoned buyer who may have purchased many homes in the past. They include people interested in buying a primary residence, a second home, a vacation home or even investment property. Clients normally have many questions concerning the type of product that is best suited for them. I can offer my clients fixed rate products, adjustable rate products, jumbo loans, FHA and 203K loans. I take personal pride in explaining the various options and allowing my client to decide what product(s) might work best in their particular situation
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
I have several of these success stories. In fact, some of my most enjoyable moments have been when I was able to offer a solution to an individual when other lenders had turned them down. Many realtors and attorneys often refer deals to me because they realize that I can get things done. That trust is often one of the most rewarding circumstances for me. Very often I have encountered clients that have been turned-down by another bank because of low credit score. In some of these cases, I can perform a “rapid rescore” process and actually improve their credit score. This can often result in a successful loan qualification. This, possibly above all else, makes for happy buyers, attorneys and realtors.
What are the top 3 misconceptions people have about the home loan process?
“Mortgage rates can change over a period of days or weeks.” In today’s market, rates can actually vary intra-day. Thus, the rate that you are quoted in the morning may very well be different in the afternoon. “Internet-based mortgage companies will always offer more favorable mortgage rates” Many folks believe that online rate quotes will be, by their very nature, superior to a brokered-offered rate. This is, in many cases, incorrect. “To purchase a home a 20% down payment is always required.” This notion is also incorrect. There are many loan products that I can offer to my clients that require as little as 3% down. “Existing cash is always an acceptable form of down payment.” This may not always be the case. Cash offered as a down payment must have a verifiable source. Banks require the client to document the source of any offered cash. If they cannot, the cash would not qualify for down payment proceeds.
What provides you with the most satisfaction in your job as a Loan Officer?
I enjoy guiding my clients throughout the loan process from their initial inquiry to their loan’s successful completion. I take each and every loan personally. I believe that I am capable of accomplishing all of the wide-ranging tasks involved in the loan process because of my lending experience and personal dedication to my clients.
Tell us something that makes you unique or something wacky, yet interesting about you?
In addition to being a mortgage professional, I enjoy swimming, biking, and running. I also enjoy a good racquetball game and, in the winter, I often go snowshoeing. I completed a half-ironman competition in 2007 and have participated in several half-marathons as well as triathlons over the years. Most importantly, however, I just like to spend time with my husband and daughter. Prior to becoming a mortgage professional with Guaranteed Rate, I was employed by Chicago Title Insurance Company as a contract closer. During my tenure with Chicago Title, I completed over 5,000 residential and commercial closings.

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