GuaranteedRate - Mortgage Company

Christina Zash Colombo

Senior Loan Officer
3940 North Ravenswood, Chicago, IL 60613
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NMLS: 690160
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TestimonialsCustomer testimonials Read more

Christina our loan officer was extremely response and helpful. We truly knew she working with our interests in minds. I will be recommending this company.

Paul H. - Wailuku, HI| APR 2016

Hey check out the amazing review from Martha about Christina! “Christina was the best loan officer I have ever had the pleasure of working with! She was extremely professional, timely, informative, and helpful. All of my questions were answered while providing a genuine care to my needs! Thanks again Christina!”

Martha F. -- Eau Claire, WI -- 02/2013


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Christina interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I like to spend some time finding out the customers payment needs and how long they plan to hold the property to help determine what type of fixed or adjustable program will best suit their transaction.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
Fixed rate mortgages are a more conservative approach and best if the property will be held for a longer period of time or kept as investment property. Adjustable mortgages can help a customer qualify initially and is a good option for shorter term hold of a property.
Tell us about a mortgage product that consumers may not be aware of?
Homepath and 203k loans are newer products consumers do not seem to know much about. These products can help you purchase property that is Fannie Mae owned and help with improvements to a property.
What part of the home loan process do customers find most difficult and how do you help them through it?
Customers find the documentation requirements extreme coming from a world were they were not. It has been a great adjustment for customers and I find setting the expectation up front the best way avoid frustrations.
What provides you with the most satisfaction in your job as a Loan Officer?
A satisfied customer
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I most enjoy spending time with my children watching them play sports and traveling with them.

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