TestimonialsCustomer testimonials Read more
I really like the way Dianne think outside the box. She made it happen for me. Is something as a creative person that I would do. But I was somehow surprise that she had that ability. The one thing I think she can improved is the out of control fees. The bank doesn’t just charge you a whole nonsense made up fees but also charge you interest for the rest of your loan term. Dianne could clean that up for her clients.
Aleyda S. | August 2018
Dianne went out of her way to help me figure out a home loan option. She responded rapidly to email, even on weekends, and was able to provide me with a prequalification letter on a Sunday afternoon. She has an amazing team behind her (Shauna, Amy, Nasi, and Carmen) that helped me at various points in my home loan journey. They were all very patient with my questions and concerns. The process went smoothly despite the crazy amount of documentation required for mortgages these days.
Marian A. | June 2018
Dianne Crosby is outstanding! Thank you so much for everything your team has done for us!
Michael M. | June 2018
We worked we other lenders in the past, but Guaranteed Rate is by far more enthusiastic staff, with a better process and the tools to get loans closed quickly.
Eric E. | May 2018
Although the loan process is daunting (not because of GR), the GR team was helpful and responsive all of the way through. They were ready to fund on time so that we could close escrow quickly (21 days). Thank you!!
Michael B. - April | 2018
Dianne and her team were great! I spoke to Adam Hoganson and Jennifer Maloney several times throughout the process. They were all professional, helpful, positive and personal in handling my loan experience. It was much appreciated. Thank you!
Alexa K. - February | 2017
Dianne and her team were lovely and very responsive. I thought they made it very easy.
Dianne Crosby is amazing to work with. My second time using her, and she met my expectations again.
The process was not only quick and easy, it was precise. Each person on Dianne Crosby's team provided clear and concise instructions. Adam, and Jennifer made sure they had all the information, documents, and approvals required for underwriting. We were able to sign the final documents at home and everything was complete in about 30 days. A sincere thanks to everyone for an exceptional experience.
Dianne Crosby and team went above and beyond to make this happen for us. Awesome service and a show of DWIT (Do What It Takes).
We came to Guaranteed Rate because of Diane Crosby. We have worked with her in the past and were very satisfied with the loan we closed and the customer service we received. We had another great experience this round.
Dianne and her team were on the ball! On top of each step, and fast! I've already given her name out to two people!
Dianne was great in helping to get my loan process completed and approved from beginning to end. Krissy and Karen also were wonderful in helping me with my questions along the way. I would definitely recommend Guaranteed Rate to my friends.
Not the easiest process to go through, but I felt like Team Dianne really helped me understand everything, and had my back throughout the whole experience. Thank you for your support!
Dianne is a true professional. She was an incredible help to me in orienting me during my first home purchase and instrumental in closing my loan. My first meeting with Dianne was on a Sunday. She was direct and to the point. I've been in my home now for a couple weeks and I can't thank Dianne enough for her hard work. I would recommend Dianne to anyone who is looking for a Mortgage.
Dianne is simply amazing. I contacted her on a Sunday afternoon, based on Yelp reviews, not expecting a response till Monday. I was in a bit of a panic since this was our first time buying property in the Bay Area (we are relocating from Chicago) and I could see that the market moves at the speed of light. Luckily, Dianne does too. Not only did she write back that afternoon but she also led me through the whole prequalification process that day and got me the preapproval letter I needed to make...
Karen T. 1/15/2016
Love the open and supportive constant feedback at any time of the day. Love Jason
Wafaa S. | August 2018
Jason and the team were clear and easy to work with.
Vanessa C. | July 2018
I have been working with Dianne and her team for over five years through multiple deals- selling, buying and through exchanges. During my first buy she was able to explain everything to me in a way that a first time home buyer could appreciate, especially with real estate being a little intimidating for the first timer. She always responds promptly and her reputation definitely comes into play when a seller has multiple offers to choose from. Having a pre-approval letter from Dianne shows the...
Jeremy R. 11/1/2014
I very much appreciate everything Dianne and her team has done for us. We were purchasing a 2nd home in the bay area. Our complexity was that we are living in China and has to work through tough time zones. Our first lender completely dropped the ball and we had very little time to close the deal. Through all the challenges, Dianne and her team was able to help us meet the deadline and we were able to get the loan through (at a better rate!) within less than 2 weeks. Outstanding effort and I...
Dq L. 10/8/2014
Guaranteed Rate Office in Berkeley, CAHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!