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CA - Berkeley

Branch Manager: Dianne Crosby
  • o: 510-269-4184
1400 Shattuck Ave, Suite 1, Berkeley, CA 94709
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NMLS: 1452119
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Dianne went out of her way to help me figure out a home loan option. She responded rapidly to email, even on weekends, and was able to provide me with a prequalification letter on a Sunday afternoon. She has an amazing team behind her (Shauna, Amy, Nasi, and Carmen) that helped me at various points in my home loan journey. They were all very patient with my questions and concerns. The process went smoothly despite the crazy amount of documentation required for mortgages these days.

Marian A. | June 2018

Dianne went out of her way to help me figure out a home loan option. She responded rapidly to email, even on weekends, and was able to provide me with a prequalification letter on a Sunday afternoon. She has an amazing team behind her (Shauna, Amy, Nasi, and Carmen) that helped me at various points in my home loan journey. They were all very patient with my questions and concerns. The process went smoothly despite the crazy amount of documentation required for mortgages these days.

Marian A. | June 2018

I have worked with Dianne on multiple loans and her team is always a rare combination of kind and motivated.

John P. | June 2018

Dianne was great! She kept us positive and confident throughout our first home purchase. We feel very fortunate to have been referred to Dianne and her entire team. Each person on her team was excellent at communicating every detail to us and made sure our entire loan process was seamless from beginning to end. Thank you so much, Dianne, Nasi, Monika, Jennifer, Amy, and Holly! We are very happy home owners and proud to tell everyone we know how easy our first home buying experience went.

Jennifer S. - November | 2017

Dianne Crosby and her team are lovely to work with. They act quickly, and are very responsive via email. I found the online system easy to use to load documents, and the team double-checked to ensure the correct documents were loaded so as to avoid excessive delay. I will definitely recommend GR to a friend

Elizabeth S. - November | 2017

From our very first call, Dianne walked us through the process. She asked a lot of questions to get a clear sense of our financial picture, and let us know that she and her team would put together a loan package so complete that it would actually make our bid more competitive in the extremely difficult Bay Area market...and she was right! We entered a bid on the 7th and had the keys to our first home in hand 25 days later.

Dave and Sara W. - March | 2017

Dianne and her team were lovely and very responsive. I thought they made it very easy.

Bruce M.

Dianne Crosby is amazing to work with. My second time using her, and she met my expectations again.

Jason I.

Our loan officer, Dianne Crosby, and her team were professional, friendly, and knowledgeable. The loan process was relatively stress free, and we felt that Dianne was able to take into account our financial situation and family needs when presenting loan options. The team was responsive by phone or email any time we reached out to them. Dianne worked well with our realtor to ensure that timelines were met.

Cari Y.

We came to Guaranteed Rate because of Diane Crosby. We have worked with her in the past and were very satisfied with the loan we closed and the customer service we received. We had another great experience this round.

Matthew S.

All the staff are amazing. They made the process so simple and smooth.

Van H.

Our particular loan scenario was very complicated-- My father-in-law bought our house all cash in February, because our equity was tied up in another property. We sold the other property and paid him back half. He then deeded the property to us, and we had an unsecured note in place with him to be repaid once we got a loan. Little did we know, this approach set us up for some significant challenges getting our loan. 1) We were still within the 6 month seasoning period, so no cash out refis were...

Mark K.

Dianne and her team were on the ball! On top of each step, and fast! I've already given her name out to two people!

Denise J.

Knowledgeable, friendly, accessible people. A fine experience.

Stephen G.

Dianne Crosby and her team at Guaranteed Rate did an excellent job with getting my loan funded. Communicating with them was easy and any issues that arise was resolved in a prompt professional manner. Thank you Dianne for getting me my loan.

Eliezer B.

Dianne Crosby and her staff were completely professional, focused, attentive, proactive, and helpful throughout the entire refinancing process. They answered all of our questions promptly, and they were unfailingly polite and courteous. We will use them if we refinance again, and we'll most definitely recommend them to our friends.

Adrian E.

You did a great job for us and we will definitely be coming back to you in the future. Cheers,

Sean P.

Dianne is a true professional. She was an incredible help to me in orienting me during my first home purchase and instrumental in closing my loan. My first meeting with Dianne was on a Sunday. She was direct and to the point. I've been in my home now for a couple weeks and I can't thank Dianne enough for her hard work. I would recommend Dianne to anyone who is looking for a Mortgage.

DKan83. 11/16/2015

Dianne made the intimidating process of getting a mortgage for a first-time buyer like my wife and I, as painless an experience as one could hope for. She and her staff were always very direct with what they needed and why they needed it and explained more when we had questions. As if that weren't enough, she also reached out to us about refinancing multiple times when the market dictated it and worked for us to get the best rates we could, putting our monthly payments at 10% less than those...

John P. 2/24/2015

Jason Wizelman is a Rock Star! He is extremely responsive and thoroughly addresses any unusual circumstances for a quick solution. I am very grateful to have met Jason to refinance my home and I will work with him in the future. I am also happy to refer my friends and family to him too!

Mildred L. - June | 2018

Guaranteed Rate Office in Berkeley, CA

Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!
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