Dianne Crosby led our loan process with a team who was super on top of everything. S and I are a couple with lots of salary, and young credit. At the last second, our credit tanked because of a dumb mistake on our part. All our hopes of an easy loan process went out the window--I felt as though there was no chance our loan could go through. But here we are, two days after closing. It wasn't easy, but I don't think any other team would have stuck with us like this. We are more than pleased.
Gracie G. - MAY | 2018
The Crosby team makes the process of closing on a property deceivingly easy. As a first time home buyer, I am left with the impression that it's really simple to buy a home, and this is purely due to the team's hard work behind the scenes. I am tremendously grateful for the team walking me through each step and not only patiently, but also enthusiastically answering the bajillions of questions I had. Anyone can get the job itself done, but this team made it enjoyable. I hope to work with this...
Lorraine C. - May | 2018
Although the loan process is daunting (not because of GR), the GR team was helpful and responsive all of the way through. They were ready to fund on time so that we could close escrow quickly (21 days). Thank you!!
Michael B. - April | 2018
Dianne was great! She kept us positive and confident throughout our first home purchase. We feel very fortunate to have been referred to Dianne and her entire team. Each person on her team was excellent at communicating every detail to us and made sure our entire loan process was seamless from beginning to end. Thank you so much, Dianne, Nasi, Monika, Jennifer, Amy, and Holly! We are very happy home owners and proud to tell everyone we know how easy our first home buying experience went.
Jennifer S. - November | 2017
Dianne Crosby and her team are lovely to work with. They act quickly, and are very responsive via email. I found the online system easy to use to load documents, and the team double-checked to ensure the correct documents were loaded so as to avoid excessive delay. I will definitely recommend GR to a friend
Elizabeth S. - November | 2017
Thank you Dianne for everything you and your team has done for us. Everything went so smoothly and we can't thank you enough for making our dreams come true. We loved working with you and we can't wait to work with you and your team again.
Mike Y. and Iris W. - March | 2017
From our very first call, Dianne walked us through the process. She asked a lot of questions to get a clear sense of our financial picture, and let us know that she and her team would put together a loan package so complete that it would actually make our bid more competitive in the extremely difficult Bay Area market...and she was right! We entered a bid on the 7th and had the keys to our first home in hand 25 days later.
Dave and Sara W. - March | 2017
Dianne and her team were amazing. I was referred to Dianne by my mother when she told me what a great job Dianne did for her on her own home. From the day I met Dianne in person I knew I was in good hands. The rest of her team made the process extremely easy and were helpful when I had questions along the way. I would most definitely recommend to a friend!
Andrew D. - February | 2017
Dianne and her team were great! I spoke to Adam Hoganson and Jennifer Maloney several times throughout the process. They were all professional, helpful, positive and personal in handling my loan experience. It was much appreciated. Thank you!
Alexa K. - February | 2017
Dianne Crosby and her team worked hard to make this happen. I highly recommend Dianne to all friends and family.
Dianne and her team were lovely and very responsive. I thought they made it very easy.
Dianne Crosby is amazing to work with. My second time using her, and she met my expectations again.
The process was not only quick and easy, it was precise. Each person on Dianne Crosby's team provided clear and concise instructions. Adam, and Jennifer made sure they had all the information, documents, and approvals required for underwriting. We were able to sign the final documents at home and everything was complete in about 30 days. A sincere thanks to everyone for an exceptional experience.
Our loan officer, Dianne Crosby, and her team were professional, friendly, and knowledgeable. The loan process was relatively stress free, and we felt that Dianne was able to take into account our financial situation and family needs when presenting loan options. The team was responsive by phone or email any time we reached out to them. Dianne worked well with our realtor to ensure that timelines were met.
Dianne Crosby and team went above and beyond to make this happen for us. Awesome service and a show of DWIT (Do What It Takes).
We came to Guaranteed Rate because of Diane Crosby. We have worked with her in the past and were very satisfied with the loan we closed and the customer service we received. We had another great experience this round.
All the staff are amazing. They made the process so simple and smooth.
Dianne and her team were great. Everyone was very prompt and responsive. I know it was a great effort to get everything done on a tight deadline.
Our particular loan scenario was very complicated-- My father-in-law bought our house all cash in February, because our equity was tied up in another property. We sold the other property and paid him back half. He then deeded the property to us, and we had an unsecured note in place with him to be repaid once we got a loan. Little did we know, this approach set us up for some significant challenges getting our loan. 1) We were still within the 6 month seasoning period, so no cash out refis were...
Dianne and her team were on the ball! On top of each step, and fast! I've already given her name out to two people!