John Grad and his team were knowledgeable, professional, and responsive to all our questions. Most importantly they were proactive in keeping us informed every step of the way.
The team at Guaranteed Rate went above and beyond outstanding customer service. If it was not for Ryan and John my closing would've been delayed.
The mortgage team was incredibly responsive to my questions and inquiries.
From start to finish this personal team of mortgage professionals made the process seamless. Always 2 steps ahead of everyone else involved in the most patient and professional manner. I wouldn't dream of ever using another lender.
Dave Beckman, my loan officer, was professional, honest, patient, knowledgeable, friendly and above all, helpful. He took time to learn about our specific needs as well as about us personally. He helped my wife and I get a loan for the perfect first home for our family and most importantly a loan that we could afford. I would highly, HIGHLY recommend Dave to friends and family looking for any type of mortgage services. We are extremely pleased with his service and commitment.
David Beckman went above the call in helping me to make sure I had all the correct information, answering questions and his quick response times.
Loan took longer than expected with a few last minute things needed but Dave and his team saw the entire thing through and arranged for a very quick/smooth closing. thanks Dave!!
I was very happy with everything and the loan went very smooth.
Jim and his team are the best! Amazing service! This was the 2nd time I used them and I wouldn't hesitate to go with them again! I would strongly recommend them for any mortgage service needs!
It's always a pleasure to work with Jim Earl & his team!!!
Stephanie Thibault is an great asset to your company. She went above and beyond to help me in my long, long process of purchasing my home. It was a very stressful time and through it all she maintain a professional manner that eased my tension. Even after the purchase, she was emailing me to confirm everything went well. I appreciate everything she has done for me and I hope your company recognizes her value to your company.
Jim and his team made the process quick, easy and painless.
He explained each step in detail and called to make sure you were aware of process. I've never had a firm be so attending to individual needs. This firm was a team of experienced people.
Working with Peter Marques and Dorian Rodriguez was Guaranteed Rate's saving grace. I would recommend anyone and everyone to work with both of these professionals. Their compassion and thoroughness was so amazingly impressive. Their hard work and diligence got us a house when it seemed nearly impossible. After CHFA returned our application for the 3rd or 4th time, Dorian stayed on the phone with me well into the night to make sure we had the necessary documents to resubmit back to CHFA. That...
Ron and his team did an excellent job getting us to closing in a quick and efficient manner. We felt exceptionally well informed throughout the entire process and we had our clear to close in an very short time - even with a self employed borrower! I would highly recommend Ron to any family or friends.
Ron Klein is great and Dorian was also very helpful and responsive.
This was a smooth and pleasureful experience. Mark Barrere is as professional as they come. He is honest, punctual and truly cares for his clients. Dan Burton was an incredible underwriter and hold the same qualities as Mark. The two make a dynamic team and I would highly recommend them and the company to anyone in the market.
Ron Klein and the rest of your team were extremely helpful and kind. I have no reservations about recommending them to any of my friends and family.
Our agent was Mark Barrere. He talked to us about everything and explained it simply for us to understand everything. He truly cared and kept us informed at all times. always ready to answer my questions and always ready to help. He and Daniel did everything and were extremely helpful and very clear. I would definitely recommend Guaranteed Rate to my friends and definitely tell them about how great Mark has been.
Everyone was very professional and the transaction was very smooth.