TestimonialsCustomer testimonials Read more
Jake Earl was extremely helpful getting me thru a couple problems I had...he went above and beyond normal procedures.
Stephen S. | May 2018
We ran into some unexpected problems that were not the fault of Guaranteed Rate but the seller. They did take some special effort on your part as well as mine but they were resolved. Your interaction with my Realtor, Lawyer, and myself were key in this in my opinion and we closed on time. Thank you and I am enjoying the new home.
John Grad and his team were awesome!
To have phone calls returned as promptly as John Grad & Amy Conklin did was outstanding! I would text on weekends and after hours and they always responded to me. I have already recommended a friend of mine and will continue to send people your way. It was a pleasure and reassuring to work with a team like that. Thanks!
Jim Earl and his team did a fantastic job with my loan, going above and beyond in many regards. Personalized service, fair rates, reasonable fees, just excellent service from everyone. Response time excellent, and the electronic submittals are very user friendly. It was a pleasure doing business with Guaranteed Rate and this team. Thank you.
Guaranteed Rate is definitely the best. As a matter of fact I will use it again shortly. Thank you very much. Job well done!
Jim and everyone on his team was wonderful! Answered all of my questions and did so with a smile. Made a very stressful time less stressful.
I thought the process was very smooth and quick. I liked that Jim gave me his personal opinion on a couple of items. Kathy was friendly and responsive, Dori was good also. The only comment I would make was that when my file was handed off to the Dori; I got a little nervous because it took a couple days for me to receive an email and I knew that the closing process needed to be quick. However, once I reached back out to Kathy, she did a quick follow up. Thank you for making the experience a...
I had a great experience with Ron Klein and all of the staff. As a new home owner, they calmed all m y fears and made it a joy to work with. Thank you!!
Mary B. - August | 2018
Peter was great to work with. He was able to help me close on a home, even when I thought it was impossible. I would definitely work with him again, and would recommend him to my family and friends.
Stephanie Thibault is an great asset to your company. She went above and beyond to help me in my long, long process of purchasing my home. It was a very stressful time and through it all she maintain a professional manner that eased my tension. Even after the purchase, she was emailing me to confirm everything went well. I appreciate everything she has done for me and I hope your company recognizes her value to your company.
From the beginning all the way to the end Ron, Elisa, Dorian and the whole team were available to not only walk me through the process (it being my first ever mortgage) they also made themselves available for all the questions I had along the way. Considering how much I had heard of how scary and drawn out the purchase process was I was nervous at first but soon after felt very reassured that the Guaranteed Rate team had everything under control!! I will definitely recommend Guaranteed Rate to...
Always a great experience with Jim and his team!! They are ALWAYS available to go the extra mile!!!!
Stephanie was the biggest help I could ask for, while buying my first home. She truly cared and was easy to contact. Working with her was an absolute pleasure.
Christopher F.-Thomaston,CT | MAY 2016
Heath was awesome! He worked very hard and we had a pleasure working with him.
John was always available whenever my husband and I needed him.
Easy and direct communication with the staff, via telephone, and email, it was easy to get answers to all my questions
Thank you very much Nate! I couldn’t have been happier with you guys. All the best!
Jordan A. | November 2018
Thank you Nate! You were great to us & we really appreciate all of your help & assistance! We look forward to seeing you around town!
Nick S. - May | 2018
Doug and his team provided excellent customer service.
Karen M. – Glastonbury, CT | SEP 2015
Guaranteed Rate Office in Plantsville, CTHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!