The Loan officer was patient, and always available to answer questions and explain the process. The team worked hard to make it possible for me to get the loan.
Thank you all at Guaranteed Rate for helping me to get my new home.
Always available for any questions or concerns I had no matter what time of day. Approachable and professional.
John Grad and his team were knowledgeable, professional, and responsive to all our questions. Most importantly they were proactive in keeping us informed every step of the way.
The team at Guaranteed Rate went above and beyond outstanding customer service. If it was not for Ryan and John my closing would've been delayed.
The team at guaranteed rate was outstanding! They payed attention to detail and drove it to closure in a very timely manner. They answered all our questions and were extremely knowledgeable. We really appreciated the support and attention. Great Job! We would recommend you team!
Dan and Janet A.
Jim and his team came through for me and I appreciate everything they did to make the loan process easy. Thank you Guaranteed Rate!
Jim Earl was wonderful to work with! Anytime I had a question--he and his staff was ready with answers. This was one of my most positive banking experiences EVER!!!
I was very happy with everything and the loan went very smooth.
Stephanie and the team were professional and timely. Also very helpful explaining my options.
Peter was great to work with. He was able to help me close on a home, even when I thought it was impossible. I would definitely work with him again, and would recommend him to my family and friends.
Guaranteed Rate made the process easy and people were very nice and helpful. I will definitely recommend and use Guaranteed Rate again . Thanks so much Peter and Daniel.
Stephanie Thibault is an great asset to your company. She went above and beyond to help me in my long, long process of purchasing my home. It was a very stressful time and through it all she maintain a professional manner that eased my tension. Even after the purchase, she was emailing me to confirm everything went well. I appreciate everything she has done for me and I hope your company recognizes her value to your company.
Peter was great to work with, he was always there to answer all of my questions and concerns. He did an excellent job making sure that the mortgage process was fast and easy. I closed in less than 30 days which is extremely fast for a FHA mortgage! Guaranteed Rate has a very good system where you can just upload the files on the check list, which makes everything a lot easier. I will definitely recommend Peter to anyone that's looking to secure a mortgage and will use him again.
Peter was extremely professional and prompt. He knew we had a tight deadline to close due to our rental lease expiring, and was on top of everything to ensure underwriting had what they needed to make the closing. Would highly recommend Guaranteed Rate to anyone looking for a great mortgage experience.
He explained each step in detail and called to make sure you were aware of process. I've never had a firm be so attending to individual needs. This firm was a team of experienced people.
As first time home buyers, we were in the market for a jumbo loan for 80% of the purchase and a HELOC for 10%. This was further complicated by unusual seller demands, but Mike Brown helped to make it as smooth as possible. He provided clear expectations at the outset, was upfront about our projected costs and lender requirements, and made sure his team stayed on the ball right up to closing. We are very comfortable recommending Mike to prospective borrowers, regardless of the lender he...
Mike Brown and his team were friendly, timely and professional. Our loan was complicated and they made it easy. I will recommend them to anyone looking for a loan and will certainly use them again when the time comes. Truly outstanding.
Everything was said and done in a timely matter - answered any question anytime of the day.
Ron and his team did an excellent job getting us to closing in a quick and efficient manner. We felt exceptionally well informed throughout the entire process and we had our clear to close in an very short time - even with a self employed borrower! I would highly recommend Ron to any family or friends.