GuaranteedRate Logo
Branch photo

IL - Chicago River North

Branch Manager: Michelle Bobart
  • o: 312-440-4007
320 W. Ohio St, Ste 410, Chicago, IL 60654
Contact Us
NMLS: 262789
Ready to start your Digital Mortgage?
Apply now

TestimonialsCustomer testimonials Read more

Jamie and Makena were incredibly helpful and responsive. I felt like I was dealing with a very professional team that was invested in making sure that we got the best deal and had the best customer experience possible throughout the entire process. I am very satisfied and will absolutely refer Jamie Franz to others for their mortgage needs in the future.

Jonathan K. | 10/17/2016

Jamie offered the best rate, far more competitive than other lenders or even our credit union, but we were also pleased with the helpfulness and ease of the application process. When others refused to commit to a rate or claimed we would have to pay a higher interest rate because we were buying a condo in the city instead of a SFH, Jamie offered and locked us in at the low rate published on the Guaranteed Rate website with no nonsense. Guaranteed rate uses a secure Dropbox-like system to upload...

Kevin C. - Chicago, IL

Great experience - smooth, easy, and quick. Everyone was helpful and responsive and all questions were answered. As a matter of fact I just recommended Jamie and his team to a colleague yesterday!

William V., Chicago, IL

Jamie Franz, I would like to thank you for the support you gave me through this process. From the beginning I felt like I was in good hands with the quality of support I received from you. With you, I felt like I was getting honest answers without the pressure of being rushed into making a decision. I realize that I may have pushed you to the edge at times because of my lack of knowledge about the process and I want to thank you for being patient with me. If the opportunity ever comes up again,...

Joseph A., Chicago, IL

The process was easy from start to finish. Jamie and his team made it effortless for us to get the loan. This is third loan that Jamie has helped us with. I would definitely go Jamie for any future needs and continue to refer friends to him.

Karim D., Chicago, IL

Being a real estate agent for 12+ years, I've run across many mortgage brokers. There is no one else I trust more than Jamie and that's why I refer him to my clients as well as doing my own loans. He's professional and very knowledgeable about the products that he is selling.

Koon L. | 08/31/2016

Jamie was great! He was incredibly responsive and his costs were very transparent and fair. He helped us get a great very competitive rate and worked with us to achieve our quick close timeline. The process was very, very easy, even for first time home buyers like us. We would definitely recommend him!

Meera R., Chicago, IL

Jamie was great! He was incredibly responsive and his costs were very transparent and fair. He helped us get a great very competitive rate and worked with us to achieve our quick close timeline. The process was very, very easy, even for first time home buyers like us. We would definitely recommend him!

Meera R., Chicago, IL

What a great experience we had with Efrain. It's nice to have someone who is knowledgeable AND honest - very rare find nowadays. There's no doubt he has been, and will continue to be, our families mortgage guy. Thank you for everything you've done and continue to do for us.

Oscar A. | January 2016

Efrain is a great team player and has superb communication skills. He always responds quickly, has or finds answers, and is very customer service oriented. I have consistently received positive feedback from my referrals.

Alicia R. | February 2016

Efrain is a knowledgeable and reliable mortgage professional. He is always able to answer questions throughout the mortgage process. Amazing customer service!

Zammy A. | February 2016

Another easy and great experience with Efrain. My family has done more than five transactions with Efrain including my very first purchase. Wouldn't dare go with anyone else. As always, he went above and beyond! Thank you!

Ulysses A. | October 2016

Natasha was very helpful through my home buying process, being that this was my first experience with buying a home. She answered all of my questions and further explained all uncertainties. She and her entire staff always responded in a timely manner, and even addressed my after hour calls and emails. To top it off, they were very personal throughout this entire process, and I appreciated that so much.

Jasmin W. - Chicago, IL

My loan representative, Natasha Robinson was a true joy. She explained everything thoroughly, and helped me very patiently all throughout the process.

Jennifer K., Chicago, IL

Natasha and her Team made me feel like family.

Tiana H., Chicago, IL

This was one of the best experiences I have ever had when conducting business. Natasha was great, always accessible and explained the process every step of the way. She worked extremely hard and always kept me in the loop about any perspective setbacks and additional potential credits. It was a very pleasant experience!

Kenyon G., Chicago, IL -8/11/16

Shelly was wonderful. She and her team stuck with us through everything we had to do to get all the way to closing. It was such a wonderful experience.

Kevin J. - 09/12/2016

Ken Kramer was my main point of contact who guided me through my 203k loan process. He did an excellent job of communicating throughout the loan process to keep everything on track. Ken and the entire team Guaranteed Rate were a pleasure to work with. I would recommend Guaranteed Rate to others who are looking to finance a home renovation project.

Gerald P.,California

Ms.King is extremely knowledgeable and thorough.I felt comfortable and at ease during my home buying experience.She was readily available for any questions I had, even while she was on vacation,and was there from beginning to end (closing).I would recommend Guaranteed Rate to anyone ready to embark in the home buying process.

Lynetta B. -Chicago,IL | SEP 2016

Had a terrific experience! Val King was a dream to work with. She was friendly, professional, very accessible, and made this whole process a breeze for us. We have already recommended her to multiple people.

Joshua Z. - Homer Glen,IL | SEP 2016


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

FHA 203k mortgage facts

Find out more about the FHA’s 203k mortgage loan, one of the most competitive and innovative financial tools available.

Ty join GR now


Would you call yourself a Loan Expert? We’re looking for Loan Officers to join our team. Join Guaranteed Rate today!

Apply now

See how easy the Digital Mortgage works

Featured agents

    Become a partner

    Sign up for Gateless

    Start your Digital Mortgage

    Apply now