GuaranteedRate - Mortgage Company
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IL - Chicago River North

Branch Manager: Michelle Bobart
  • o: 312-440-4007
320 W. Ohio St, Suites 1E & 410, Chicago, IL 60654
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NMLS: 262789
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TestimonialsCustomer testimonials Read more

Very easy process. Jamie Franz was very helpful and told us exactly what we needed to provide. Would definitely use him again.

James P. | Chicago, IL

Overall, my experience was amazing. Jamie, Liz, Paul, and the rest of the team behind the scenes did a really great job. I felt like the process was seamless and super easy. Anything I needed to do was always very clear to me and the few times I did have questions, the response time was impeccable. I would recommend them to anyone looking to purchase a home.

Christopher R. | March 2018

Jamie was great to work with. He was very responsive. Not overbearing with asking for the information, but stayed on top of me to get over what was needed. He was very helpful in explaining my options and answering all of the questions I had. It was a great experience and have already recommended him to two of my friends. Look forward to working with Jamie down the road.

James L. | March 2018

Jamie Franz was thorough and cautious, yet made the process seamless.

Gregg L. | March 2018

GR made the loan approval process quote simple with the Transfersafe website and constant communication with me throughout and availability to answer any questions I had.

Kenneth C. - February | 2018

Great experience, knowledge reps, fast and painless

Eric O. | February 2018

Natasha Robinson was extremely helpful and moved super quick. She was able to book my loan in 10 business days from start to finish and helped save my deal! Will certainly do more with Natasha and her team.

Andrew B. | February 2018

I was very happy with the time that was taken to explain things that we didn't understand. I was satisfied with the response in answering our questions via phone, text and / or email. Customer Service is Everything!

Rolanda T. | January 2018

Natasha Robinson and her team were EXCELLENT which made my first experience a pleasure. Natasha was there every second to help answer questions or put my mind at ease. Communication from everyone was excellent! Will definitely work with Guaranteed Rate again. THANK YOU!!!

Aneisha S. | January 2018

Chris DePaepe and the whole team were excellent. Chris did a great job walking us through the whole process. We have already done a purchase and refinance in the past, but this is our first renovation loan, and she held our hands the whole way. The team was incredible and helped move things quickly to get us a closing date that worked best for us. Thanks everyone!

Brian B. | Chicago, IL

You and your team are phenomenal, thank you for your diligence and guidance throughout the process. There were many unanswered questions and ambiguous details when I met the clients, my immediate response was, “We need to call Chris DePaepe ASAP to find out if this is even possible. If the answer is yes, Chris is the person to get it done.”

Sarah & Caroline | Chicago, IL

You and your team are phenomenal, thank you for your diligence and guidance throughout the process. There were many unanswered questions and ambiguous details when I met the clients, my immediate response was, “We need to call Chris DePaepe ASAP to find out if this is even possible. If the answer is yes, Chris is the person to get it done.”

Sarah & Caroline | Chicago, I

The whole team of Tracy, Ron, Rob, Sadie and Chanel were extremely professional, responsive to my multiple inquires, patient and caring. The home buying process with them was a positive experience.

Janet R. | Chicago, IL

I wanted to personally send an email to let you know that words cannot express how impressed I was with the team at Guaranteed Rate. Professional, knowledgeable, friendly and very efficient. You made this process very smooth and answered all of the many questions I had during my rehab loan process. Special thanks to Sam, Christine (you entertained my calls in the evening with no hesitation), Sadie and Chanel. You guys are the best! I will recommended you to everyone I know that is interested in...

Debbie C., MBA | Chicago, IL

Everyone that I worked with along this journey was VERY helpful and gave GREAT customer service! Customer service is very important to me and I appreciate the way in which I was handled throughout this journey. THANK YOU Chris DePaepe and ALL of your wonderful team members for a success business relationship and helping me acquire and fulfill some important goals in my life.

Charles G. | Chicago, IL

The entire process went smoothly and everyone involved was very knowledgeable and professional. Plus, if we needed to get a hold of Christine or anyone else to answer a questions, we were able to without delay. This was a good experience and we would like to thank everyone for all of their hard work.

Siroon H. | North Hills, CA

Christine DePaepe was very accessible and knowledgeable. She was always present, ready to answer any questions I had. She walked me through the process and I never was left wondering what came next...she was on top of things from the beginning. It was a very pleasant experience.

Meghan O. | Chicago, IL

Guaranteed Rate not only helped me get a loan, but now earned my business for life. As a few here and there I plan on buying more home soon enough and Eddie for sure will be taking care of me. Don't loose him as he is a very valuable asset and took care of everything while I sat nervously about my loan. He told me to rest assure as I was bugging him everyday, but he was calm and respectful to tell me the things I needed to hear. Great job guys and Mr. Eddie very much appreciate everything you...

Kevin V. - May | 2017

My experience with Dave Perry as my loan officer was very positive. He took what could be a stressful transaction and made it seamless with his knowledge and expertise. I would recommend Dave to all my friends and family.

Colleen A. - February | 2018

Dave Perry carefully walked us through our refinance mortgage options. He put us in the correct loan for our short term need to pull cash out for some remodeling work and for our long term requirement of a low rate and faster payoff potential. We appreciate his advice and guidance.

Jim and Maureen S. | February 2018

Guaranteed Rate Office in Chicago, IL

Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!
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