Great communication and friendly service !! Kept me informed through the whole process.
Timothy W. | July 2018
Natasha and her entire team were wonderful, professional, fast, and efficient!!!!
Lola H. - Chicago, IL
I just wanted to thank you all very much for the smooth process and responsiveness during my refi! The process was super easy and the closing at home was great. This is my 4th mortgage/refi with Guaranteed Rate and the process has continued to be tremendous. Given the amazing rate we now have and no plans to move anytime soon, I probably won't be a client again for a while, but I will certainly continue to refer friends/family.
Joe D. 01/16/2015
Natasha Robinson is definitely an asset to Guaranteed Rate, she is passionate about what she does and always goes the extra mile to ensure a smooth loan process. The rest of the Guaranteed Rate team are also to be commended.
Janice J. - July | 2017
Natasha Robinson my loan officer was there for me the whole time when every I needed her. She and her team made this process as easy as it can get. I was told by my friends I was lucky I told them no I had a good team that my loan officer surrounded me with. The icing on the cake was when my realtor told me that loan officer normally doesn’t come to the closing but she was there. I truly thank Natasha Robinson.
Lavaric W. - Chicago, IL
I've been a client of Michelle Bobart's for nearly 10 years and her team performed at the highest level. Their commitment to superior customer service is the reason I prefer to work with them.
Bob Harthorne was exceptional as usual. I’ve done all my loans through him. Awesome and seamless experience
David C. - May | 2018
Natasha and team were efficient. It was a pleasure working with organized professionals. I will definitely recommend Guaranteed Rate to my friends!
Catina S. Chicago, IL
Bob Hathorne and his team made our refinancing process very simple. He was very helpful and was able to get us a great rate. Would highly recommend Guaranteed Rate!!
Colleen F. – Evergreen Park, IL | Mar. 2015
Ronald Peake was very helpful through the whole process and answer multiple phone calls from me with questions that came up.
Kyle S. | 07/06/2017
Chris DePaepe was incredible and went above and beyond! We have been working with her for about a year and a half, as we originally were going to do this addition last year. When we decided to move forward this year, she was always available and in constant communication. When it appeared that our project wasn't going to get done (due to a lower than expected appraisal), Chris kept brainstorming until she came up with a viable solution. Her persistence is what got this loan closed! Thanks to...
Gary M. | Warrenville, IL
Julius is a reliable and trustworthy person that I go to with all of my mortgage needs. I have and will continue to refer him to all of my clients, friends, and family.
Everyone on my loan team was fantastic. Makena, Chris and Jennifer helped me and my fiancée close on a condo in 32 days! Being first time buyers with complicated incomes, the team was with us every step of the way, helping to guide us and counsel us concerning confusing/frustrating procedures! I'm sitting here today with the sun shining in my new place and I couldn't be happier. Thanks team!
Ira A. | 05/18/2017
Bob is a consummate professional and understands the industry to deliver you the best rate and value on your mortgage.
Steve N. - 5.29.12
Ms.King is extremely knowledgeable and thorough.I felt comfortable and at ease during my home buying experience.She was readily available for any questions I had, even while she was on vacation,and was there from beginning to end (closing).I would recommend Guaranteed Rate to anyone ready to embark in the home buying process.
Lynetta B. -Chicago,IL | SEP 2016
Bob is the get it done guy and has never failed any of my clients.
Frank M. - 5.30.12
Val King was amazing!
James L.-Deerfield,IL | JUN 2016
Randy is the best.
Luke H. – Chicago, IL | June 2015
I have worked with Bob on several occasions in arranging financing for my home. Bob is eminently qualified and provides candid advice with an eye towards the big picture. Beyond his professionalism, Bob is a great guy who is personable and genuinely cares about his clients and appreciates what a big decision taking out a home loan is. I have nothing but the highest recommendation for him.
Scott N. - 2.22.13
Val King was absolutely amazing. She went over and beyond for me to get my loan approved and make the process as simple as she could possibly make it.
Jerohn F. - Chicago, IL | Jan. 2016