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IL - Chicago River North

Branch Manager: Michelle Bobart
  • o: 312-440-4007
320 W. Ohio St, Ste 410, Chicago, IL 60654
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NMLS: 262789
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TestimonialsCustomer testimonials Read more

Jamie Franz went above and beyond in helping me with the loan.

Susan J. - June | 2017

Guaranteed Rate offers a pretty competitive rate and smooth underwriting process. Jamie is very responsive and always ready to help explain any questions I have. The entire process is clear and transparent. Highly recommend.

Stephanie X. | Chicago, IL

Everyone worked as a team, always available, return calls in reasonable time. Very knowledgeable and helpful from start to finish.

Sirena W. | 06/01/2017

It all worked out, so I'm happy. Natasha was effective and efficient.

Ayanna C. | 05/08/2017

Natasha Robinson my loan officer was there for me the whole time when every I needed her. She and her team made this process as easy as it can get. I was told by my friends I was lucky I told them no I had a good team that my loan officer surrounded me with. The icing on the cake was when my realtor told me that loan officer normally doesn’t come to the closing but she was there. I truly thank Natasha Robinson.

Lavaric W. - Chicago, IL

"The entire Guaranteed Rate team I worked with was helpful and professional and made my loan process move smoothly. Thanks to the entire team!”

Shelia A. - Chicago, IL

Natasha Robinson and her team made this process seamless! Her knowledge of this field is extensive and it really helped move the process along smoothly. I would definitely recommend GR to friends. Natasha and her team have already closed deals for friends I have recommended to her. Thank you! Best loan experience I've had thus far.

Tiana M., Chicago IL

Natasha and her team were fabulous!! They were friendly, professional. efficient and went above and beyond for us. We had to switch lenders and Guaranteed Rate got it done. Thank you for making us first time homeowners!!!

Ashley H. - Chicago, IL

I would like to commend your Lending officer Natasha Robinson. She helped me through a very difficult transition, I will highly recommend Guaranteed Rate because of her and the crew that helped me through my purchasing my unit. I'm very happy with the outcome. Thank you!

Gail H. - Chicago, IL

Shelly was amazing! She walked me thru the whole thing and had a very fast turn around and got to the closing date with no huge problems or surprises.

Christian S. - 5/2/2017

Shelly provided superior service to us during our loan process. We definitely will be working with her for future projects.

Damien T. - 4/20/2017

Shelly Ave and her team are absolutely AMAZING!!!!!!!

Melanie M. - 4/17/2017

Shelly Ave was outstanding and made this process go smoothly. She was not only extremely professional and helpful but sincere and compassionate. She made me feel that she genuinely cared about my situation not to mention the fact that she was available to answer questions at anytime of the night and day.

Michele R. | April 2017

My loan officer Ronald Peake was great! So friendly and personable.

DaJah L. | April 2017

Everyone on my loan team was fantastic. Makena, Chris and Jennifer helped me and my fiancée close on a condo in 32 days! Being first time buyers with complicated incomes, the team was with us every step of the way, helping to guide us and counsel us concerning confusing/frustrating procedures! I'm sitting here today with the sun shining in my new place and I couldn't be happier. Thanks team!

Ira A. | 05/18/2017

Christine worked with us for almost a year while we searched for houses that would require a conventional loan or a renovation loan. She put in a lot of effort to educate us on the renovation loan process and was supportive in our initial home offer with a renovation loan. Ultimately we decided against it, and went for a home that required a conventional loan. She and her team provided superior support during that process and Christine was always very responsive (even late into the evenings)....

Andre H. | 05/03/2017

Randy is absolutely fantastic! He is a rock star and is a huge asset to your team. Fantastic process from start to finish.

Brandon L. | Ypsilanti, MI

What a smooth process. What I liked most about my experience is how the team explained everything to me and didn't assume I know what is going on. As a first timer I honestly was completely clueless and it's hard to admit. The team made me feel comfortable and it is apparent they know how a first time buyer thinks! Thank you Chris and the awesome team!

Monica W. | Chicago, IL

Chris DePaepe and her team were amazing. She always made time to answer any questions we had. Would highly recommend Guaranteed Rate to everyone!

Tim F. | Evergreen Park, IL

Christine was amazing. She was extremely responsive and helpful every step of the way. Thank you Christine for making my home buying experience a great experience!!

Yolanda M. | Chicago, IL


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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