Jamie and team were great, answered our questions timely as new home buyers, the share point was easy to use for uploading documents and tracking our status, and we were able to meet our close deadline as planned.
Bobbie B. | Chicago, IL
Jamie Franz was incredibly helpful and very effectively fielded the many questions and requests I threw his way.
Brian M. | October 2017
Great customer support, fast service, real-time feedback. Would recommend to everyone!
Messekede Montchebi, Chicago, IL
This whole process was smooth from the beginning to end less stressful than the last loan company we went through before Natasha Robinson and her team were very helpful and attentive through everything they responded to questions and our needs very quickly. I definitely will be using you guys again Thanks for everything.
Keith Russell, Chicago, IL
From the very beginning, Natasha Robinson demonstrated professionalism, confidence and integrity. I felt she had my best interest at heart. She was relentless in obtaining information and making things crystal clear to me. Thank you Guaranteed Rate for having the insight to partner with such a remarkable individual.
Lynn Wright, Chicago, IL
Natasha was amazing to work with. She was very helpful and was prompt when responding to any questions or concerns we had. We never imagined getting this far. Natasha helped us make this possible! We couldn't have done this without her.
Dorothea J. | October 2017
Natasha was amazing. Her communication and knowledge of this process simply made it easy compared to purchasing my first home. I couldn't believe after submitting docs how quickly I was approved. Almost did not believe it! THANK YOU GREATLY to Natasha and team!!
Ashley J. | October 2017
An awesome experience. Natasha and her team was the best.
LaTosha L. - Chicago, IL
Ron Peake, Makena Levine and Anthony Saladino were my loan team. I closed a Homestyle Renovation loan in 30 days, and it was only possible because of their attention to detail and relationship-oriented approach to closing this business! Thank You!
Ryan B. | Downers Grove, IL
Everyone that we dealt with at Guaranteed Rate, through the entire process, was great. Got back to us when we reached out. Explained everything to us along the way. Answered our questions, and most importantly did what they said they could do for us. They got the job done. Thank you so much.
Ted B. | November 2017
From the beginning with Peter Streff , I felt comfortable and confident with the process and everyone involved made it easy and kept me informed every step of the way. Ronald Peake and Makena Levine, thank you for getting me to the finish line. I will hopefully be starting phase 2 which is the construction part and feel confident that this to will be a success. Thank you all for your hard work that you made look easy.
Josephine K. | Chicago, IL
Shelly Ave and team were great! She made our home buying experience easy. We were first time home buyers and Shelly answered all of our questions and explained in detail the loan process.
Paul R. - December | 2017
For my first time home buying experience I was pleasantly surprised by how efficient and easy the process was. I am very thankful for Ronald Peake and his team’s diligence. They were very professional, yet personal, throughout the experience.
Johnathan D. | Chicago, IL
Shelly Ave was our mortgage loan officer, the utmost attentive and sensitive professional. My husband and I had never applied for a mortgage before this one, and we were daunted because our finances are complicated with a high amount of student loan debt — but with decent savings and good jobs. Shelly was a kind and gracious officer, educating us personally about the processes and procedures all along the way, and she was excellent at quelling our anxieties especially when things got nebulous...
Steven M. - November | 2017
Shelly was efficient and thorough. I have never had such an easy lending process.
Lea R. | October 2017
A 203K loan is a complex loan BUT Ben Cohen and his renovation team led by Ronald Peake are a "mortgage dream team" that made the process easy! I will most definitely keep them top of mind for future lending needs. Thank you all!
Agustin L. | October 2017
Chris and her team were all amazing! They were all super responsive to any questions and were an absolute pleasure to work with. Special shout out to Jennifer and Makena who really went above and beyond! (and of course Chris too).
Stephen O. | November 2017
Chris, Matt, & Makena were all FAN-freaking-tastic!!! Thank you all for your hard work, I will be back for a R/T refi in a few months.
Lauren L. | Lakeland, FL
I just wanted to send you and your team a quick note to thank you for all of your hard work and effort on the Smith loan. This loan definitely presented many roadblocks, but you went above and beyond to get this one to the closing table. I’m so appreciative as are the clients. Thank you again and I look forward to creating more success together in the near future!
Margaret W. - @Properties | October 2017
This is truly a miracle! I'm thoroughly impressed at how quick, professional, and transparent you have all been throughout this whole process. You guys are life savers! Thanks Bruce Glazer for recommending Guaranteed Rate. Thanks everyone for helping me through this stressful process and for making my dream come true!
Michael G. | Chicago, IL