Natasha Robinson was amazing. I tried to deal with 2 other banks for a loan and the experience was not as good. I was able to always get in contact with Natasha and she was always available for me to talk to her.. well done!!!
Michael R. | December 2017
Great customer support, fast service, real-time feedback. Would recommend to everyone!
Messekede Montchebi, Chicago, IL
This whole process was smooth from the beginning to end less stressful than the last loan company we went through before Natasha Robinson and her team were very helpful and attentive through everything they responded to questions and our needs very quickly. I definitely will be using you guys again Thanks for everything.
Keith Russell, Chicago, IL
From the very beginning, Natasha Robinson demonstrated professionalism, confidence and integrity. I felt she had my best interest at heart. She was relentless in obtaining information and making things crystal clear to me. Thank you Guaranteed Rate for having the insight to partner with such a remarkable individual.
Lynn Wright, Chicago, IL
Ron Peake, Makena Levine and Anthony Saladino were my loan team. I closed a Homestyle Renovation loan in 30 days, and it was only possible because of their attention to detail and relationship-oriented approach to closing this business! Thank You!
Ryan B. | Downers Grove, IL
Everyone that we dealt with at Guaranteed Rate, through the entire process, was great. Got back to us when we reached out. Explained everything to us along the way. Answered our questions, and most importantly did what they said they could do for us. They got the job done. Thank you so much.
Ted B. | November 2017
From the beginning with Peter Streff , I felt comfortable and confident with the process and everyone involved made it easy and kept me informed every step of the way. Ronald Peake and Makena Levine, thank you for getting me to the finish line. I will hopefully be starting phase 2 which is the construction part and feel confident that this to will be a success. Thank you all for your hard work that you made look easy.
Josephine K. | Chicago, IL
Bob Hathorne was really great to work with, always available for the call, and always willing to answer questions and talk me through the process. As a first time home buyer, I appreciate that so much in a loan officer. He was so personable and even took time out of his day to come to our closing just to check in and see how things were going. I would highly recommend him to anyone else looking to purchase and even hope to work with him in the future! Thanks again Bob!
Kaitlyn N. | December 2017
For my first time home buying experience I was pleasantly surprised by how efficient and easy the process was. I am very thankful for Ronald Peake and his team’s diligence. They were very professional, yet personal, throughout the experience.
Johnathan D. | Chicago, IL
Chris and her team were all amazing! They were all super responsive to any questions and were an absolute pleasure to work with. Special shout out to Jennifer and Makena who really went above and beyond! (and of course Chris too).
Stephen O. | November 2017
Chris, Matt, & Makena were all FAN-freaking-tastic!!! Thank you all for your hard work, I will be back for a R/T refi in a few months.
Lauren L. | Lakeland, FL
This is truly a miracle! I'm thoroughly impressed at how quick, professional, and transparent you have all been throughout this whole process. You guys are life savers! Thanks Bruce Glazer for recommending Guaranteed Rate. Thanks everyone for helping me through this stressful process and for making my dream come true!
Michael G. | Chicago, IL
As an attorney that deals with real estate, I have experience dealing with loan officers. Usually, there are constant, frequent delays, missing documents, and a plethora of obstacles. However, in my case, Val took care of me throughout the entire process. She was available by telephone and email anytime I had questions, educated me on different products offered by Guaranteed Rate, and always persistently followed up to push my loan through to funding as soon as possible. Val is extremely...
Vlad C. | June 2017
Val King was extremely helpful with my home loan and did everything in her power to make it a smooth process. She was available for quotes every time I found a potential house, even on the weekends! She talked me through all the first time home buying questions I had and went above and beyond to make me feel confident about taking this step in my life. Thanks to get and my excellent real estate agent, I cam now start my next chapter of being a proud homeowner. Thank you Val!!
Casey S. | July 2017
Our loan officer Val King was absolutely a pleasure to work with! I was a bit nervous to go through the loan process because of friends and family past experiences with other banks , but I have to say that Val made the entire process a dream. It seemed like she really cared about us and helping us buy our first home. I'd recommend Val king and Guaranteed Rate to anyone!
Scott P. | July 2017
Holy Batman pants, you guys are brilliant and oh! so amazing!! I couldn't have asked for a better team to lead me through the process of buying home . From start to finish you all were professional, timely and focused. I look forward to moving into my new home. You all made it possible! Thank you!!
Joanna B. | February 2018
Randy, Brian and the rest of the team were incredible to work with. I highly recommend Guaranteed Rate!
Steven H. | January 2018
Guaranteed Rate not only helped me get a loan, but now earned my business for life. As a few here and there I plan on buying more home soon enough and Eddie for sure will be taking care of me. Don't loose him as he is a very valuable asset and took care of everything while I sat nervously about my loan. He told me to rest assure as I was bugging him everyday, but he was calm and respectful to tell me the things I needed to hear. Great job guys and Mr. Eddie very much appreciate everything you...
Kevin V. - May | 2017
Eddie Cisneros was amazing and went above and beyond to ensure that our funding came through.
Navtej S. - July | 2017
Guaranteed Rate has shown premium professionalism and elite customer service through the entire process of my home purchase. I have and will continue to recommend Guaranteed Rate to friends and family and those who are looking for quality service at an affordable price.
William B. - December | 2017