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IL - Chicago River North

Branch Manager: Michelle Bobart
  • o: 312-440-4007
320 W. Ohio St, Ste 410, Chicago, IL 60654
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NMLS: 262789
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TestimonialsCustomer testimonials Read more

Finally made it through to the finish line!! Couldn’t have made it happen without all of your professional efforts, attention to detail and patience (most importantly). Truly a world class effort and a pleasure working with each of you! Time to put my landlord hat on here in Chicago, something I wasn’t sure I was going to do when I moved here but now you each helped make that a reality.

Sam B. - 11/21/2016

Michelle and her team are the best! I have done more than 10 deals with them over the past 15+ years and I have never been disappointed!

Laura M. - 11/9/2016

The closing went really smoothly. Kudos to your team, one of the best lenders I’ve dealt with in a while! Especially given the late start on this one.

Pat J. | November 2016

I've dealt with Michelle for close to 20 years (following her from her previous firms). I've used Michelle for both standard properties as well as some unusual ones (new loans as well as re-fi) and Michelle knows where to find the right match / rate. When rates have gone down enough that it's worth refinancing Michelle has taken the initiative to contact me. Michelle's team are all like Michelle...efficient and easy to deal with. Based on numerous years and transactions, I highly recommend...

Geoffrey H. - 10/19/2016

Michelle's team was wonderful in navigating a frustrating sale. They were great at expediting paperwork and all processes in order to accommodate a tight timeline. Even when hiccups in the process presented changes to my loan options, they were quick to explain and re-explain all my options so that I was given the best possible loan for my situation. I was always responded to in a prompt manner. Thanks Michelle & Team!

Loan closed 10/2016

Michelle Bobart and the Guaranteed Rate team were incredibly helpful to run an efficient process that exceeded my expectations. As with every application process there were glitches. At each stage, Michelle's team (and, often, Michelle herself) responded to my concerns and redoubled efforts to ensure the process continued to push ahead. We met our aggressive timeline and I, importantly, we are very pleased with the highly competitive rate and structure. Kudos, Michelle!

Loan closed 09/2016

I found the service provided by Michelle and her team to be excellent. They were flexible and very responsive throughout the process of looking for our house, and the final mortgage application steps ran very smoothly. We were kept informed along the way and any questions or concerns we had were dealt with immediately. I would highly recommend their services.

Paul S. | 09/2016

Michelle and her team were very attentive to my loan from start to finish and was willing to answer questions as they arose. The team had a lot of expertise and was patient throughout the process. I would definitely recommend Michelle for any future buyer.

Loan closed 08/2016

Michelle's group was fantastic to work with. All my questions and concerns were addressed, typically via email, within a matter of minutes. They offered us an incredible rate and then were able to bring it down even more right before closing. I've heard horror stories about getting a mortgage but this was a breeze for us!

Kate M. | 08/2016

Michelle and her team are the best present that we have ever received!! No doubt. My husband and I were at the point where we didn't think that we would be able to purchase a house and then Michelle entered our lives! She and her team were such a bright light during a pretty bleak time in our lives. Michelle first contacted us while she was on vacation and that truly showed us how committed she would be to achieving our goal of obtaining a mortgage.She is incredibly knowledgeable in her field...

Loan closed 07/2016

Michelle and her team were excellent!! They all were efficient and had my paperwork ready for closing a week in advance!! This is the second time I have purchased a home and Guaranteed Rate was 10x better then the last purchase. Thank you all very much!!

Angela M. - 5/12/2016

This review is for Michelle Bobart's team. They were incredibly helpful and available throughout my loan process. They were informative and courteous. They ensured that I was able to close on time and even sent the closer to my house so my wife and I could sign at our kitchen table. Highly recommended.

Jeff M. | 03/03/2015

Michelle Bobart team is the best Chicago offers..they babysit your loan forever and call you when its time to save money and get ya better rates than the internet.. do not mess around with anyone else.

Joe S. | 04/20/20111

Michelle Bobart's team is very hands-on, helpful and responsive. I had to change lenders about a week before closing as the bank I was working with was about to ruin the deal. Michelle contacted me and I agreed to proceed with my application with them instead of the bank. I am very grateful that I made that decision. Michelle and her team have great customer service and they were very involved with the process. The helped quite a lot with obtaining the documents for the application, and closing...

Onur S. | 04/25/2011

My wife and I were three weeks from closing when our lender let us know that our mortgage was denied over a technicality that didn't make any logical sense, but as one lending agent told me "Unfortunately logic is not a tool we use very often in this industry." After three more lenders told me they couldn't make an exception for us we were all but resigned to losing the condo we were trying to buy and our lease running out in under a month. My real estate agent put in a call to Dana who then...

Jesse L. | 06/27/2013

Second time I've worked with Jamie Franz. First was for a refinance of existing condo, second was for a new condo...very good experience working with his team and no surprises!

Richard M. | Chicago, IL

Michelle and her team are AMAZING. They are genuinely the most knowledgeable and caring mortgage broking team. I was referred to Michelle by 3 of my friends, who also had wonderful experiences with Michelle's group. I honestly wish I would have known about her group years ago! Every single team member is an "expert" in their position. They were very helpful, answered questions promptly, and did everything they could to make the process as seamless as possible. A special thank you to...

Elizabeth M. - 11/2/2015

It was such a pleasure working with Natasha and her team. They made it so easy for me to obtain my home loan. When I thought there was no hope Natasha made me feel different. Thank you!

Kimberly S., Chicago, IL

Everyone was great especially Natasha and Makena, but everyone was great. Thanks for everything!

Sheila S., Chicago, IL

Ken Kramer, Paul Delles and Makena Levine were extremely helpful, responsive and great to deal with throughout the mortgage approval process. As a first-time homebuyer, I had a lot of questions about the process and they were all fantastic about getting me the answers I sought and explaining each step of the process as we moved along. Highly recommended!

Nicholas R. | 11/15/2016


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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