Finally made it through to the finish line!! Couldn’t have made it happen without all of your professional efforts, attention to detail and patience (most importantly). Truly a world class effort and a pleasure working with each of you! Time to put my landlord hat on here in Chicago, something I wasn’t sure I was going to do when I moved here but now you each helped make that a reality.
Sam B. - 11/21/2016
The closing went really smoothly. Kudos to your team, one of the best lenders I’ve dealt with in a while! Especially given the late start on this one.
Pat J. | November 2016
I appreciate that I could submit all documents and sign everything electronically and that Jamie and Makena were super available to explain all the details of the mortgage. Super helpful for a busy first-time homebuyer!
Erica N. | Chicago, IL
Jamie Franz is outstanding, and we will use him again the next time we move. Makena Levine was also extremely helpful.
Lee H., Chicago, IL
Second time I've worked with Jamie Franz. First was for a refinance of existing condo, second was for a new condo...very good experience working with his team and no surprises!
Richard M. | Chicago, IL
My experience with Guaranteed Rate was amazing! Chris DePaepe and her team went above and beyond to make my loan experience both pleasant and time efficient. I'd heard so many horror stories around how long it takes to close a loan, especially one as complicated as a 203k/Homestyle loan. But, Chris and her team made the process seem effortless and they were able to close my loan in less than 30 days! They were always very responsive to all of my questions and proved that they cared about me as...
Brittany B., Chicago, IL
Chris DePeape is absolutely amazing. Answered all our questions and knows numbers inside and out. She was great and even our lawyer liked her and her team. She's in charge and definitely will recommend her. Made buying FHA less daunting.
Erin W. Chicago, IL.
I just wanted to say thank you for taking such great care of our client, Joseph G. You were very patient, understanding, thorough and most importantly professional throughout the process. This was not an easy loan to close but I am grateful that Guaranteed Rate found a way to see it to the closing table! I look forward to working with you again in the near future.
Caroline Odom, Independent Broker
Natasha and team were amazing, helping us close quickly. The professionalism she and the team demonstrated was unparalleled. I will definitely go to Natasha for my mortgage needs in the future!
Malcolm A., Chicago, IL
You guys were quick and efficient I would recommend you to anyone that is looking to refinance. Thank you for everything!
Joaquin Z., Chicago, IL
It was such a pleasure working with Natasha and her team. They made it so easy for me to obtain my home loan. When I thought there was no hope Natasha made me feel different. Thank you!
Kimberly S., Chicago, IL
Everyone was great especially Natasha and Makena, but everyone was great. Thanks for everything!
Sheila S., Chicago, IL
Guaranteed Rate made my mortgage application a very enjoyable experience. I know exactly what I am saying because I am a first time home buyer and I had tried to get my mortgage through another lender before coming to Guaranteed Rate. It was "a lot of headache" and disappointment. When I contacted Guaranteed Rate, I was impressed. The whole staff was there for me. Professionalism, timeliness, great customer service etc... I would like to seize this opportunity to thank Thimothy Massie, Ken...
Yao K. | 12/30/2016
This was a very easy process, I work a freelance job with lots of travel and no office. I like to joke with my friends that I bought this house with my phone. But really except for the initial upload of financial documents and the signings at the close I really DID! Everyone was very available by phone and email and the whole experience was very positive! Thanks Shelly and Guaranteed Rate!
Christopher H. | January 2017
Ken was the best, always there to answer my questions.
Eugene C. - Dec 2016
Ken was a great help securing my loan at a very good rate and was very supportive at every step.
Raphael B., Sleepy Hollow, IL
Shelly walked me through every step and answered all my questions. She was very pleasant and timely to work with. I was surprised how easy the whole process was for me, the uploadable check list was a snap.
Rachel S. - 01/09/2017
Ken Kramer, Paul Delles and Makena Levine were extremely helpful, responsive and great to deal with throughout the mortgage approval process. As a first-time homebuyer, I had a lot of questions about the process and they were all fantastic about getting me the answers I sought and explaining each step of the process as we moved along. Highly recommended!
Nicholas R. | 11/15/2016
Ron, Andrew, and Chanel are awesome at what they do. I will be working with you all in the very near future.
Erick G. Chicago, IL
Pamela was great to work with! She could not have been more accommodating with my busy schedule. Besides a great loan program, she gave me white glove service all the way. Quick, easy and efficient! Simply the best!
Mark G. 2016