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Although there were a lot of hiccups along the way the team from guaranteed rate kept us up to date and worked diligently to get the loan taken care of.
Stephanie T. | July 2018
RJ was awesome! He was able to close the loan in less time than it usually takes and allowed us to get our house when we needed it.
Christopher W. - June | 2018
My husband and I just bought our first home and if we had known it would have been SO easy we would have done it years ago rather than throwing our money into renting. We are so grateful to RJ and his team; they made this process go incredibly smoothly! I am naturally a worrier and feared that we wouldn't make our closing date, especially since we were going with a USDA loan but RJ and his team stayed on top of things and made sure we closed right on time! He was friendly, helpful, and answered...
RJ has stuck by us and answered all of our questions for 2 years while we had the worst of luck getting a house. We finally made it and we couldn't be happier with Guaranteed Rate.
RJ was great, very communicative and helpful with the plethora of questions we had throughout the process.
Smooth process with clear directions given for someone not familiar with the jargon and process. Exceptional communication all the way around! Excellent Customer Service that promotes customer equity. Excellent Quality of Service. Excellent people skills, which is important so no one just feels like a number. Superior professionalism! Honored to associate my name with this company and make referrals!! Thank you!!!
T. Mosely - King, NC
RJ and his team made the process as easy and hassle free as possible!! Would recommend them to anyone.
S. Mahoney - Greensboro, NC
RJ was excellent, kept the process moving forward and we were able to close on our sale on time.
RJ was great to work with. He answered every question I had an was accessible whenever I needed him. This was my first home purchase, and the process was very smooth. He's the best!
I got the most patient loan officer. Andy explained everything and was always there for us.
Andy M. | September 2018
RJ and his team did a fantastic job. They were always a phone call away and answered every question I had. I will definitely tell my friends about my experience.
RJ was the best! He responded to texts, calls and emails even in the evening and on weekends. He made me feel like his only client.
I must say that RJ Meyerhoffer went above and beyond. Communication was excellent!! Communicating with RJ was as easy as communicating with a long time friend, he kept me up to date with everything via text, which is my preferred method. RJ made himself available to me on weekends, and I was surprised to see him working on a Sunday. I can truly say he was with me from day one and saw me through the end because he sat beside me at closing, something I never expected and greatly appreciated.
Process was quick, e-document transactions made it much easier to complete the application. Process was also transparent and straightforward.
RJ was extremely friendly and helpful from the start and the speed of the entire process met our needs.
Our loan officer was a huge help, he guided us and assisted us in understanding how the process works. So very grateful!
Andy Matejka and his team went out of their way to make sure that we were able to close in a short time frame. He got everything approved and through underwriting in 2 weeks!! Andy and his team did a fantastic job and I would highly recommend them to anyone!!
Scott C - Mocksville, NC | Feb. 2016
Thanks a lot for your hard work RJ. I almost can't believe we got it all done so quickly. I'll certainly refer you and Guaranteed Rate to anyone who is looking for a lender.
S Dooley - Greensboro, NC
Hey check out the amazing review from Angie about RJ! “My experience with Guaranteed Rate was wonderful. Rj was absolutely the best to work with! He was caring,stayed and kept us up to date throughout the entire process. My family owes this all to him. Thanks again RJ!”
Angie F. -- King, NC -- 02/13/2013
Hey check out the amazing review from John about Andy! “Andy Matejka was responsive and motivated. He answered my questions and guided us through the confusing process of our first mortgage. The end result was in line with we had been told from the beginning. Even after-hours questions were fielded and answered. Thanks again Andy!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
John C. -- Raleigh, NC -- 4/2013
AboutOur Guaranteed Rate office has been originating loans in the Greensboro area since 2009. We’re proud to have our home in the “Tournament Town”, which is also the third largest city in North Carolina. In our market, a wide range of loan products are available. From Conventional to FHA, VA and USDA, from First Time Home Buyer to Jumbo loans – all are important to you and we are dedicated to meeting those needs.
We have one opportunity to make the mortgage process a smooth and memorable process for the homebuyer and homeowner. We put the customer’s individual needs up front and center. As a result, our customers turn into advocates for our company and refer their friends and family.
We are proud to have Guaranteed Rate’s ‘World’s First Digital Mortgage’ at our disposal. This is invaluable to both clients and realtors because of its convenience. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval anytime, anywhere their schedule allows!
We strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our Greensboro office embodies the “Bias to Action” core value as we do a lot of up front work on customer’s loans to ensure smooth sailing right out of the gate. We continue to closely monitor every angle of the transaction and maintain continuous communication with our customers.
Here in Greensboro, we’re never short on fun activities. From local theater and arts to live performances at the Greensboro Coliseum and cheering on our Greensboro Grasshoppers! While it is important that our office has fun, we also are dedicated to giving back. We annually participate in the Walk MS Event at Jaycee Park in Greensboro. This is a very important cause to us as we all know family and friends that have been affected by MS.
Our branch is looking to exponentially grow its production. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that are high quality, have an eye for detail, excellent communication skills and the core value of putting the customer first. Come grow with us!