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IL - Geneva

Branch Manager: Matt Paradis
  • o: 630-364-7535
716 W State St, Ste E, Geneva, IL 60134
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NMLS: 1456831
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TestimonialsCustomer testimonials Read more

They made it easy! Low effort on my part. The online document signing was extremely helpful and a significant time saver! They also proactively communicated with me regularly. I always knew where I was at in the process and next steps! Thank you Matt Paradis!!

Veronica M . | Re-Fi | January, 2017

The team I worked with were wonderful and always helpful when retrieving information I needed for the loan. The response time for my questions was excellent and communication was open and prompt. I would recommend to a friend for sure! Thanks!

Christine C. | 1/13/2017

Just fantastic as always!!!

John H. - February | 2017

Matt and his team made this process very easy. They always responded quickly and took the time to explain things in a very simple manner. They would always let me know ahead of time what to expect and were great about calling to follow up. Thank you Matt, Amy, Matt and Linann.

Filippo I. - February | 2017

They made it easy! Low effort on my part. The online document signing was extremely helpful and a significant time saver! They also proactively communicated with me regularly. I always knew where I was at in the process and next steps! Thank you Matt Paradis!!

Veronica M. ReFi, Janaury 2017

The team I worked with were wonderful and always helpful when retrieving information I needed for the loan. The response time for my questions was excellent and communication was open and prompt. I would recommend to a friend for sure!

Christine C. Purchase January, 2017

It is always a pleasure to do business with you and your team. You never miss a deadline, I never have to worry about you following up and taking good care of my clients!

Sue S. - Baird & Warner

Matt Paradis was great; the team was great; TransferSafe was very easy to use.

Drew M. Purachase Closed: 1/2017

The entire team at Guaranteed Rate in Geneva made this process the easiest in the 7 homes I've purchased in my life. Matt Paradis started the process for me and introduced me to his team. They were exceptional at follow up and communication which makes it easy to know where I was at in the process at all times. Linann Vitoe was my loan coordinator and was very responsive whenever I had questions or needed further explanation. The team worked very well with my attorney and realtor so that all...

David C. Purchase closed Dec. 2016

I have been relocated geographically four times with my company and two times due to personal wishes. The biggest pain point in the past relative to the move has always been the lack of communication from the lender and uncertainty with the loan progress. It is clear that my definition of customer service and the lenders' definition were not aligned. NOT SO WITH MELISSA GRIFFEY and TEAM GRIFFEY! Melissa has helped us on all our personal real estate transactions both primary, investment and...

Mark H. || December 2016

We highly recommend Melissa, she provided us with great guidance and service throughout the process. She was responsive, honest and helpful. The loan closed on time and as expected. We've purchased several homes over the past few decades and Melissa was the best lender that we've used. We plan to use her on our next home purchase and have recommended her to friends and family. Thanks Melissa!

Trevor H. || December 2016

Melissa was the best! We worked with Melissa on two re finances and she was amazing! Always available for the endless questions and helped educate me along the way! I would highly recommend her!

Julie E. || December 2016

The folks we dealt with at Guaranteed Rate exceeded my expectations. Melissa Griffey and Carla Hastert made this a hassle free, user-friendly and positive experience. I have had stressful and seemingly never-ending mortgage experiences in the past. I have had the pleasure of partnering with Guaranteed Rate in the past and I will not use anyone else in the future.

Mark H. || December 2016

Melissa Griffey was the best! Communicative, thorough, pro-active, and friendly.

Robert W. || December 2016

This is the 2nd time we have worked with Melissa because she was so great the first time. We really appreciate how quickly she responds, and just generally makes it happen! Thank you again!

Daniel P. || December 2016

Melissa at Guaranteed Rate was great to work with - she responded quickly, made sure we knew what to expect, and kept the process moving. We wouldn't have been able to close as quickly without Melissa and her team!

Danielle A. || December 2016

Thanks Melissa. Appreciate your ability to get us a great deal!

Jim H. || September 2016

The previous mortgage company and loan officer we used (from a different mortgage company) was a nightmare. They wouldn't return our calls, e-mails, didn't receive the clear to close until a few hours before closing, didn't show up to the closing, etc. Guaranteed Rate is on the complete opposite side of the spectrum. Their online program to submit documents is incredible. It made the entire process easy, smooth, with no issues what so ever. I am beyond grateful that I was able to work with...

Tyler L. || September 2016

Thank you so much, Melissa :) You've been so great to us!

Mackenzie L. || September 2016

I had a fantastic team of people that worked very hard to help me obtain my loan and get through my closing stress free.

Debra L. || July 2016

About

Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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