Matt Paradis was great; the team was great; TransferSafe was very easy to use.
Drew M. Purachase Closed: 1/2017
The entire team at Guaranteed Rate in Geneva made this process the easiest in the 7 homes I've purchased in my life. Matt Paradis started the process for me and introduced me to his team. They were exceptional at follow up and communication which makes it easy to know where I was at in the process at all times. Linann Vitoe was my loan coordinator and was very responsive whenever I had questions or needed further explanation. The team worked very well with my attorney and realtor so that all...
David C. Purchase closed Dec. 2016
I have been relocated geographically four times with my company and two times due to personal wishes. The biggest pain point in the past relative to the move has always been the lack of communication from the lender and uncertainty with the loan progress. It is clear that my definition of customer service and the lenders' definition were not aligned. NOT SO WITH MELISSA GRIFFEY and TEAM GRIFFEY! Melissa has helped us on all our personal real estate transactions both primary, investment and...
Mark H. || December 2016
We highly recommend Melissa, she provided us with great guidance and service throughout the process. She was responsive, honest and helpful. The loan closed on time and as expected. We've purchased several homes over the past few decades and Melissa was the best lender that we've used. We plan to use her on our next home purchase and have recommended her to friends and family. Thanks Melissa!
Trevor H. || December 2016
Melissa was the best! We worked with Melissa on two re finances and she was amazing! Always available for the endless questions and helped educate me along the way! I would highly recommend her!
Julie E. || December 2016
The folks we dealt with at Guaranteed Rate exceeded my expectations. Melissa Griffey and Carla Hastert made this a hassle free, user-friendly and positive experience. I have had stressful and seemingly never-ending mortgage experiences in the past. I have had the pleasure of partnering with Guaranteed Rate in the past and I will not use anyone else in the future.
Mark H. || December 2016
Melissa Griffey was the best! Communicative, thorough, pro-active, and friendly.
Robert W. || December 2016
This is the 2nd time we have worked with Melissa because she was so great the first time. We really appreciate how quickly she responds, and just generally makes it happen! Thank you again!
Daniel P. || December 2016
Melissa at Guaranteed Rate was great to work with - she responded quickly, made sure we knew what to expect, and kept the process moving. We wouldn't have been able to close as quickly without Melissa and her team!
Danielle A. || December 2016
Thanks Melissa. Appreciate your ability to get us a great deal!
Jim H. || September 2016
The previous mortgage company and loan officer we used (from a different mortgage company) was a nightmare. They wouldn't return our calls, e-mails, didn't receive the clear to close until a few hours before closing, didn't show up to the closing, etc. Guaranteed Rate is on the complete opposite side of the spectrum. Their online program to submit documents is incredible. It made the entire process easy, smooth, with no issues what so ever. I am beyond grateful that I was able to work with...
Tyler L. || September 2016
Thank you so much, Melissa :) You've been so great to us!
Mackenzie L. || September 2016
I had a fantastic team of people that worked very hard to help me obtain my loan and get through my closing stress free.
Debra L. || July 2016
Melissa Griffey is the best mortgage consultant I have ever worked with. She is top notch!
Mark W. || June 2016
Coming into this experience I was scared out of my mind, but Melissa took the time to explain everything to me even before I found my new home. She would always call and follow up to check in on me and see if I needed anything. Once I found my home, it felt good to know that I was being taken care of. Like I said, being scared as a first time home buyer Melissa and her staff made it very easy and understandable. I would definitely recommend them to any of my friends! Thank you so much!
Shannon G. || June 2016
As a first time homebuyer and a person who is financial lingo challenged, guaranteed rate made this process simple and easy. Melissa and her team answered all my questions and provided me with clear directions. I've heard horror stories from people buying homes, but my experience was smooth and wonderful! I walked away pleasantly saying "that's it?" And can now focus on getting situated in my new home. Thank you!
Hannah S. || June 2016
Melissa was incredibly easy to work with, and did a great job expediting things for my home purchase!
David V. || May 2016
After feeling my normal bank was not doing enough for us, Melissa and her team made the whole process go smoothly. Great job.
Thomas H. || May 2016
Melissa, you all did an awesome job! I just realized how fast the closing was. That was only just over an hour. It was great finally meeting you in person too.
Joe A., Atty || May 2016
Melissa Griffey and her outstanding team provided me with the lowest interest rate and best loan product. Additionally, I was clear to close in record time, and Melissa made sure my closing was completely stress free. What I like best about this team is their excellent communication - every step of the way! They did a phenomenal job for me!
Beth S. || May 2016