GuaranteedRate - Mortgage Company
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MI - Grand Rapids

Branch Manager: Shawn McLean
  • o: 616-259-5761
  • f: 872-206-4863
2311 E Beltline SE , Ste LL 100, Grand Rapids, MI 49546
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NMLS: 1186964
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TestimonialsCustomer testimonials Read more

This was indeed one of the greatest experiences that I have ever had with a mortgage company they worked hard and diligently and made us feel like we were the only customer that they were concerned about in the world we totally fell in love with everyone that we came in contact with

Willie S. - October | 2017

Mike Alkema and his team made the whole process smooth, effortless, and very welcoming. Mike was a very straight shooter no fluff just the truth which is exactly how I like it.

Marchello P. | 09/29/2017

This is the second loan I have used Guaranteed Rate for and I am very pleased with the service I have received. Mike Alkema has bee great. I will be sure to recommend Mike and Guaranteed Rate.

David D. | 05/30/2017

I was very satisfied with my loan officer Mike Alkema, who was continually on top of the process and provided various options for my refi.

Lee D. -10/3/16

Everyone at Guaranteed Rate was awesome!!!

Christine J. | October 2017

Robert was extremely helpful.

Kristopher K. - Funded 8/24/17

Everything was explained and broken down so that it was easily understood. Robert answered all of my questions and always responded promptly.

Shateika D. | April 2017

Robert Baldwin has done an exceptional job! I will absolutely refer any of my contacts to him for help with processing their loans. Robert was patient with us and made sure we not only understood the next steps in the process, but also why each step is important. Robert is professional and always available to answer any of our questions. Robert's demeanor and responsiveness should be used as a model. Well Done!

Scott B. | June 12

I started the process of obtaining my mortgage with Nationstar, who held my current loan. After two months of delays and poor service, I was fortunately referred to Guaranteed Rate through Lending Tree. I feel blessed to have found Michael Milanowski. He is professional, understanding, and committed to excellent service.

Robert C. | June 2017

Robert Baldwin always took the time to explain everything. He was very patient and helpful throughout the entire process. Thank you!

Trudy W. - February | 2017

Greg and his team were awesome! Always going above and beyond to make everything easier for us! Greg was available at odd hours to get us paperwork when we needed to make an offer on a house. I highly recommend him to anyone!

Bernard A. - December | 2017

Robert did a great job. I appreciate all his hard work to get things done and do what's best for the customer.

Jennifer H. | 1/12/2017

Greg Wilson did an excellent job. I would trust Greg with anything. The process was clean and efficient. Thanks!

Curtis C. | May 2016

We had a very long process and Robert Baldwin took me through everything step by step. He made sure I understood everything, stayed calm and helped whenever he could to answer my questions and other concerns.

Vanya J. | 2/2/2017

Rob Baldwin was amazing. I received numerous emails from him late in the night, just because he wanted to make sure I had the information as soon as possible. I never had to wait longer than 30 minutes for a response and he always checked in before and after, just to see if we had any questions. Since we are selling our current home, he is still in contact with us and answering questions or own realtor is not. From the start through the end, Rob has been a wealth of knowledge and stability we...

Gerald V. | 09/26/2016

We had a great experience with Greg Wilson securing our loan for us. We would definitely recommend Guaranteed Rate and Greg Wilson to our friends and family. Greg was always willing to answer any questions we had and made himself readily available. We had never met Greg before, but by the end of our loan process, we felt like we had made a friend. What an asset you have in him.

Jeffrey M. | September 2017

Greg did everything we ask for and more. He came highly recommended and we can see why. Process was smooth and timely. Very happy with all staff involved. Well done!!!!!!

Douglas H. | May 2017

This is the second time I've worked with Greg Wilson and Guaranteed rate and I couldn't be happier. Greg does a great job and makes the process so much easier. He took my calls every time I called with questions, and he answered all of my questions right away. I will be referring Greg Wilson and Guaranteed Rate to all my friends and family and also to anyone else who is looking to buy or refinance their home. Thank you again Greg.

Brian J. - 12/06/2016

Greg and his team was very accessible and had great follow up. It was a great experience.

Michael L. – 9/23/2016

I have never had an easier time with a mortgage then with Guaranteed Rate!

Paul H. | October 2017

About

Our Grand Rapids branch began originating loans in the area in 2014. We are happy to call this beautiful area our home, with the Grand River and our proximity to Lake Michigan, it’s no wonder this city tops the charts in the housing markets! We know that all types of loans, including Conventional Purchase, Jumbo, Condo, FHA and RD, are important to you in our market. We are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. Everything begins and ends with our clients. Our motivation is to identify where they are at in life, where they want to go, when and how they want to get there. We help guide them to their goals by giving expert advice and consultation.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors. It saves them so much time knowing that their documents are protected and secure, they get automatic answers, their credit scores and pre-approved quickly.

At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Deliver Results” core value. We do what we say we are going to do, on time, with perfection.

Here in Grand Rapids, we have a work hard, play hard mentality. We put the customers first, and love to reward our team for doing so – we hold events for our team almost every week. Each year, we look forward to our local events, especially Art Prize, the largest art contest in the world. We also love to cheer on our local teams, Grand Rapids Griffins Hockey and the West Michigan White Caps!

While it is important that our office has fun, we are also dedicated to giving back. We raised about $15,000 for Elle’s Place, an organization that helps children and families deal with the loss of a parent or close relative. We are always interested in learning about new ways we can give back to our community!

It is our branch’s goal to be the #1 lender in the Grand Rapids market and as a result, we are looking to exponentially grow our production this year. We even began hosting our own GR Palooza, an event to get out name out around town. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that gravitate toward our core values and have the inner fire to do better than they did the day before. We’re looking to build a team like the Michael Jordan-Chicago Bulls. Come grow with us!
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