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MI - Grand Rapids

Branch Manager: RJ Kistka
  • o: 616-326-1139
  • f: 872-206-4863
2311 E Beltline SE , Ste LL 100, Grand Rapids, MI 49546
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NMLS: 1186964
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TestimonialsCustomer testimonials Read more

As I was looking for funds for an investment and the monthly payment was a secondary concern, Robert was able to work with me on the numbers that I cared about instead of just quoting me a monthly payment.

Jeremy S. – 4/5/2016

Mary Jurgens worked with me and didn't give up like every other place I tried. She was kind, friendly, and extremely helpful.

Jordan V. – 4/1/2016

Mary Jurgens did an excellent job navigating this loan!

Benjamin P. 06/17/2016

Robert Baldwin was extremely reliable and attentive to all of my requests. His communication was quick and professional. He answered all my questions and handled all my requests in a timely manner. The process was extremely efficient and painless. Thank you to the whole team. We love the property and if we need any home loan needs in the future, Guaranteed Rate has our business.

Jeramie B. – St.Louis, MO | APR 2016

Rick Lewellyn was fantastic!

Brian M. – 3/24/2016

Mary was great to work with and patiently walked us through each step.

Daniel S. 06/24/2016

Mary was excellent and responsive. Had it not been for Mary, I may have stopped the process and gone somewhere else.

Denise H.

Thanks for all that you and your team did. Dealing with you was very pleasant experience. I will recommend you to anyone that has the need. All the best!

Edward A. - 3/31/2016

Mary is the greatest. No more needs to be said. She was always there when we needed her for anything.

Lance M.

From the initial phone call with Mike Alkema the service his team provided was beyond professional and expeditious. I received a great rate. His team made it easy to do business. All facets of the loan application was made easy by the team. All aspects were completed via the internet. The team answered all questions, no waiting for feedback. They returned all calls dealing with additional info that I needed in fast and timely manner. It was a pleasure dealing with them. I will definitely...

Edward A. – 3/28/2016

Michael took the time with me to find a promising solution to my situation that many would not. I am grateful to him for working with me. Thank you Michael.

Terrance F. – Saint Paul, MN | APR 2016

Mike, A big thanks to you and your team! The online process was super easy, everything went as planned and you guys were great at frequent communication, putting us at ease throughout the entire refi. We will certainly contact you in the future if we need anything else mortgage related and will spread the word to our friends and neighbors if the topic comes up.

Brad & Chandra B. - 4/13/2016

Wonderful experience from start to finish!

Marianne B. - Grand Rapids, MI | JUL 2016

Brent did an outstanding job for me, kept me up to date every step of the way. I have already passed on his information to two potential buyers because of Brent and his team.

Branden H.- Grand Rapids,MI | JUN 2016

Mike and his team were fantastic! Nothing but positive feedback!!!

William B. - 4/19/2016

Brent did an amazing job at getting the loan and the amount just right for us. He even worked on the weekends continuing to coach us through this process as if was our first home purchase. I will definitely recommend Brent to all our friends and family that are looking to purchase a home with a knowledgeable and friendly Broker such as Brent.

Ryan C.- Denver,CO | JUN 2016

Trust me... They did A LOT for us, when me and my husband went to obtain a mortgage. Kept us in the loop and to close as fast as we did with this crazy market we were VERY pleased. It was harder to get an accepted offer than to get a mortgage and go through the mortgage process.

Sara B. - Funded 5/31/2016

Mike made the process very easy from day one. This is my first home purchase and he walked me through the entire process.

Douglas R. Funded 6/15/2016

Mike Alkema did a great job. He was there to answer questions for me at any time. He was very knowledgeable and helpful in this process. I think that the communications from Guaranteed Rate could be a little more streamline. It seemed like we were a bit bombarded with emails from 3-4 people at times, and it became a bit muddy. Other than that, it was great.

Kyle D. June 2016

Mike Alkema did a fabulous job getting my mortgage refinancing done. He was always very responsive to any questions or concerns. It became clear to me early on in the process that Guaranteed Rate has an exceptional team of professionals working hard to get my loan through to conclusion. I would definitely use them again for my mortgage needs.

Joshua R. 07/08/2016


Guaranteed Rate is dedicated to being your lender of choice. The business of Real Estate is local. Your lender should be too, which is why our loan officers live in or around your neighborhood.

Our "Lend Where We Live" philosophy means that exceptional service has to be at the forefront of everything we do. We understand that these people are more than just clients. They're our co-workers neighbors, and friends. Our loan officers are experienced, knowledgeable on our wide range of products, and are ready to serve your neighborhood and all surrounding areas.

We know looking for low mortgage rates and low home loan fees can be confusing and frustrating. That is why we provide a daily "Apples-to-Apples" comparison of the mortgage rates and fees of top lenders. When everybody's rates are compared on a level field, the smart choice becomes clear. We shop our competition every day to make sure we provide our clients with low rates.

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