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MI - Grand Rapids

Branch Manager: Shawn McLean
  • o: 616-259-5761
  • f: 872-206-4863
2311 E Beltline SE , Ste LL 100, Grand Rapids, MI 49546
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NMLS: 1186964
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TestimonialsCustomer testimonials Read more

This is the second loan I have used Guaranteed Rate for and I am very pleased with the service I have received. Mike Alkema has bee great. I will be sure to recommend Mike and Guaranteed Rate.

David D. | 05/30/2017

Everyone at Guaranteed Rate was awesome!!!

Christine J. | October 2017

Robert was extremely helpful.

Kristopher K. - Funded 8/24/17

Robert Baldwin has done an exceptional job! I will absolutely refer any of my contacts to him for help with processing their loans. Robert was patient with us and made sure we not only understood the next steps in the process, but also why each step is important. Robert is professional and always available to answer any of our questions. Robert's demeanor and responsiveness should be used as a model. Well Done!

Scott B. | June 12

Greg Wilson and his team completed my VA loan in 18 days! I never thought that could happen. Everyone of them put me first and I will always appreciate that. With out hesitation I would recommend Greg Wilson and his team to anyone I know looking to buy a house.

Matthew B. | April 2018

Robert Baldwin always took the time to explain everything. He was very patient and helpful throughout the entire process. Thank you!

Trudy W. - February | 2017

I started the process of obtaining my mortgage with Nationstar, who held my current loan. After two months of delays and poor service, I was fortunately referred to Guaranteed Rate through Lending Tree. I feel blessed to have found Michael Milanowski. He is professional, understanding, and committed to excellent service.

Robert C. | June 2017

Michael took the time with me to find a promising solution to my situation that many would not. I am grateful to him for working with me. Thank you Michael.

Terrance F. – Saint Paul, MN | APR 2016

I was working with David Crump. He was very informative. He kept me very informed on every process that was being done.If I didn't understand it he make sure I understood thoroughly. David always called to double check on me even when he didn't have to.

Kelly S. | May 2018

Rob Baldwin was amazing. I received numerous emails from him late in the night, just because he wanted to make sure I had the information as soon as possible. I never had to wait longer than 30 minutes for a response and he always checked in before and after, just to see if we had any questions. Since we are selling our current home, he is still in contact with us and answering questions or own realtor is not. From the start through the end, Rob has been a wealth of knowledge and stability we...

Gerald V. | 09/26/2016

The ease of this loan was amazing! The team that I worked with was great, all were very knowledgeable, easy to reach, prompt and thorough. I will definitely recommend Guaranteed Rate to anyone again!!

Darcella G. – 3/14/2016

It was a great experience not much if any hassles. I would use Guaranteed Rate again.

Thomas E. – 2/17/2016

Thanks for all that you and your team did. Dealing with you was very pleasant experience. I will recommend you to anyone that has the need. All the best!

Edward A. - 3/31/2016

Guaranteed Rate provided follow-up and premier customer service. Michael provided excellent customer service.

Nicolaas B. – Saline, MI | Jan. 2015

The process was very easy, did not require a huge amount of our time, and we were very satisfied with our loan.

Rebecca T. – Lansing, MI | Mar. 2015

Greg and his team was very accessible and had great follow up. It was a great experience.

Michael L. – 9/23/2016

We just like to take a moment to thank you for all the time, effort and care you took in helping us obtain our first mortgage. We’re adding an additional $250 to our payment. We are taking your advice and paying off our mortgage soon. We love the book Rich Dad Poor Dad you gave us and putting to use some of the techniques they describe. Were really excited about our future. Look forward to working with you in the future.

JoAnn & Chris F.

My loan officer was Greg Wilson and after working with him a short time I wouldn't ever want to use anyone else. I was impressed with how quickly Greg would call me back and get anything we needed accomplished done as fast as possible. Greg would even come to my office regularly to update me in person as to what we needed to get done. Thank you Greg for making this experience enjoyable for me and my family!! All the best!!!

Robert K. – 1/28/2016

I have never had an easier time with a mortgage then with Guaranteed Rate!

Paul H. | October 2017

My Loan Officer was Greg Wilson and after working with him a short time I wouldn't ever want to use anyone else. I was impressed with how quickly Greg would call me back and get anything we needed accomplished done as fast as possible. Greg would even come to my office regularly to update me in person as to what we needed to get done. Thank you Greg for making this experience enjoyable for me and my family!! All the best!!!

Robert K. – 1/28/2016

About

Our Grand Rapids branch began originating loans in the area in 2014. We are happy to call this beautiful area our home, with the Grand River and our proximity to Lake Michigan, it’s no wonder this city tops the charts in the housing markets! We know that all types of loans, including Conventional Purchase, Jumbo, Condo, FHA and RD, are important to you in our market. We are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. Everything begins and ends with our clients. Our motivation is to identify where they are at in life, where they want to go, when and how they want to get there. We help guide them to their goals by giving expert advice and consultation.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors. It saves them so much time knowing that their documents are protected and secure, they get automatic answers, their credit scores and pre-approved quickly.

At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Deliver Results” core value. We do what we say we are going to do, on time, with perfection.

Here in Grand Rapids, we have a work hard, play hard mentality. We put the customers first, and love to reward our team for doing so – we hold events for our team almost every week. Each year, we look forward to our local events, especially Art Prize, the largest art contest in the world. We also love to cheer on our local teams, Grand Rapids Griffins Hockey and the West Michigan White Caps!

While it is important that our office has fun, we are also dedicated to giving back. We raised about $15,000 for Elle’s Place, an organization that helps children and families deal with the loss of a parent or close relative. We are always interested in learning about new ways we can give back to our community!

It is our branch’s goal to be the #1 lender in the Grand Rapids market and as a result, we are looking to exponentially grow our production this year. We even began hosting our own GR Palooza, an event to get out name out around town. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that gravitate toward our core values and have the inner fire to do better than they did the day before. We’re looking to build a team like the Michael Jordan-Chicago Bulls. Come grow with us!
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