Jim Giacone was fantastic! He made everything very easy, explained the process clearly and concisely, and we are so happy we chose Guaranteed Rate for our mortgage.
Danielle D. - February | 2017
Jim and his team were amazing. I really cannot begin to express my appreciation for their promptness, professionalism and willingness to carefully walk me through this process. I would NEVER go anywhere else or recommend anyone other than Jim and his team. My heartfelt thanks.
Stacy V. - February | 2017
Jim Giacone is absolutely wonderful. He was patient, understanding and totally professional. He arranged my loan in record breaking time, and attended my closing with me. I could not have asked for a nicer or more efficient loan officer. Thank you Jim!
Thomas N. | 1/10/2017
Jim was absolutely amazing helping me with my home loan. He was honest and upfront from day one. He answered all of my questions and walked me through everything I did not understand. I will definitely recommend him to anyone I know purchasing or refinancing a home.
Shanna W. - 11/2/2016
My husband and I cannot say enough good things about our experience with Guaranteed Rate and the service we received from James Giacone! He was absolutely wonderful, extremely helpful, right down to when I had technical difficulties he helped walk me through in an effort to expedite the process. Jim was always available, always pleasant, and very patient! He was very accurate with his time frames and numbers and we closed on time! I am a real estate agent and the one thing we always dread is...
Victoria and Joe L. | 10/31/2016
I cannot say enough positive things about Jim Giacone and Guaranteed Rate. He was efficient, professional, and very open. He was always available for questions and was pleasant to work with. I would highly recommend Jim to anyone!
Sherri P. - 10/11/2016
Jim Giacone and team were exceptional to work with. I will definitely work with Jim again if the opportunity presents itself.
Richard H. | 10/3/16
Thank you for making the loan process expeditious.
Zarah A. | 06/16/2016
Jim G and his team are the best! Jim makes things run seamlessly and is extremely knowledgeable. I will continue to use him and refer him as needed. Thanks JIM G!
We had extenuating circumstances involved with getting our loan. Our loan officer was amazing and went above and beyond to make sure we got our loan!
First and foremost the honesty, willingness to provide all the facts of your loan process the patience displayed was just wonderful and refreshing. In an environment where corporate profits overshadow the human aspect of doing business in a honest way it was good to see that Guaranteed Rate put the customer first and not just selling a loan. They say in life you need a good doctor, dentist and lawyer well, don't forget a good and sound lender as well. Great job overall !!!
Jim was absolutely wonderful, He helped me close on my first home and did it within a short amount of time. He and his team of professionals kept me in the loop regarding every aspect of my loan process and the Guaranteed Rate loan application process was easy and effortless. I recommend anyone looking to buy a home to reach out to Jim, you will not be disappointed. I am so glad I made the decision to go to Jim, I started with another lender and things did not turn out well and Jim managed to...
This is my second time using Guaranteed Rate and Jim has been the best !!!! He and his entire staff our very professional very family oriented they over exceeded on help ..... All i can say is wow thank you for having a staff that goes above and beyond.I will be very proud to recommend Jim over and over again. Thanks Carmen Olivero & Carlos Jorge
Carmen & Carlos - June, 2016
I cannot say enough nice things about James Giacone. He was very supportive and allways professional. Thank you
Richard D. May 26, 2016
Jim giacone was extremely helpful with the whole process.explained everything in great detail and responded to all my calls and questions very quickly. Thank you
Brian Z. - May 6, 2016
Jim Giacone was so helpful in getting out loan as quickly as possible. We were out of the state and sometimes the country during our closing period, so he stayed on top of everything for us! I would definitely recommend Jim and Guaranteed Rate to anyone seeking a loan!
Morgan H - May 10, 2016
Jim Giacone was the absolute best! As this was our first home purchase, we had very little knowledge of the mortgage process. Jim made it so easy, and was always quick to respond to all of our questions and concerns. Would highly recommend him and his team to anyone looking for a mortgage!
Jillian K - Funded 5/5/2016
They made our experience extremely easy, everyone was was very helpful, knowledgeable and professional! We couldn't be happier with how they treated us!!
Jamison W. - 1/17/2017
Rebecca Trovitch is an absolute gem. She made this process easy and understandable. Rebecca is not only tenacious she is also professional. My experience of guaranteed rate is Rebecca Trovitch. Give her a raise! Sincerely Diane Finch
Diane F. - 10/7/16
Rebecca Trovitch is a huge asset to your company. She stuck with us and helped us in securing our refinance and never gave up.
Pedro R. - 9/23/16