Our loan officer, Jim Giacone, made the mortgage process as painless as possible. There were no major roadblocks and no surprises. Even our closing agent was gushing with praise for Jim at the closing table. I have already recommended him to a friend and they, too, are very happy!
Deborah C. | January 2018
My loan officer was Jim Giacone. Jim and his team were exceptional! Jim would call every few days to give me a thorough update on my loan process, he was professional and dedicated. I would highly recommend Mr. Giacone and his team to my friends and family members for their mortgage needs.
Antonio H. | February 2018
Jim was wonderful, made a stressful process easy, and he came through for us!!!
Anibal R. | January 2018
I appreciate the level of service and attention you provided us in our loan process.You and you’re team are top notch and proved to me that there are still people in today’s fast paced world that go the extra mile to slow things down and explain the process in laymen's terms. May God bless you and yours for a Merry Christmas and blessed holiday.
The Niedermeyer Family | December 2017
I had a wonderful experience, with knowledgeable contacts throughout the process. Everything was simplified, I was kept up to date, and everyone had a sense of urgency with my loan. David, Ned, and Paulie were all wonderful... Jim is an absolute rockstar and deserves a vacation.
Jim Giacone worked with us early in our process to find a lender. He was personable, patient, and informative. Once we applied for financing, both he and Scott Schnepf directed us quickly through to closing, even during the impact of hurricane Irma. We are extremely satisfied and very and grateful to Jim and Scott, and all the others at Guaranteed Rate.
James L. - Funded 9/11/17
Jim Giacone's team was super responsive, very knowledgeable, and extremely easy to work with. I would recommend Guaranteed Rate to anyone ready to buy a new home. THANK YOU!!
Ricky M. | 08/25/2017
ATTENTION VETERANS AND ACTIVE DUTY SERVICE MEMBERS!!! As an 18 year Active Duty Service Member, I trusted USAA to provide the best rate for my first mortgage. After pre-qualifying with USAA, I decided to follow the recommendation of my realtor and get a comparative offer from Guaranteed Rate. I was shocked to find that Guaranteed Rate was able to beat the USAA VA rate by 0.2% while lowering the closing costs by $4,500. The Guaranteed Rate team was able to close my VA loan in less than 30 days...
Richard L. - August | 2017
Thank you so much for being the very best loan officer....you are amazing! You have tireless work ethic and help so much with my clients. You prepare worksheets when the buyer afraid or uncertain. You have endless patience and bring tremendous knowledge about loans and loan programs.
Denita N. | 05/25/2017
Jim Giacone was amazing to work with!! If it weren't for him, this process would have been so much more stressful. He really took control of issues that came about on my end and handled them with ease. I've already recommended Jim to Friends and Coworkers. You can literally email or call Jim at any hour and he is ready to help. Thanks again, Jim! I really appreciate all your hard work.
Diana L. | 04/20/2017
Besides the amazing followup and step by step guidance, I have to say that the preparation of understanding the documents and expectations going into closing by Jim Giacone impressed me when the closing agent wanted to make sure I understood fully what I was committing to. Everything that was a concern in most of the closing agent's other deals, Jim had given me enough prepared knowledge that I was impressed on how that made the closing process so much better. The entire team I dealt with where...
Eric & Lisa P. | 04/21/2017
The service we received was simply fantastic. We couldn't have asked for more attentive or professional service. Jim Giacone and his colleagues were all outstanding.
Glenn K. | 04/18/2017
Jim and his team made is VERY EASY for me to go through the Refinance process - I was kept in the loop the entire process and always knew what the next step was to get to closing!!! It was truly a Hassle Free experience!!!
Daniel Y. - 4/18/2017
No words to describe how thankful I am. Since the first time I talked to Rebecca she said there is never a “No”. She help me get my credit up enough to get a better interest rate. Everyone work super. This process was super smoothly thanks to this team.
Karla S. - Funded 10/27/17
Rebecca Trovitch went well beyond what I expected! Very professional and always answered her phone, day or night! Hats off to Rebecca, she is the best loan officer I have ever worked with! 9 days to close my loan AMAZING!
Diane B. | October 2017
Just wanted to say thank you from the bottom of my heart, for helping us - the Smith's - to finally feel free, & to actually be able to see some light at the end of our tunnel. you have no idea. Also for your personal gift to me, you couldn't have chosen a better gift, I am a collector of crystals, but never owned a cross like that, it's pure beautiful... Rebecca I pray that God will give you a beautiful long life that will allow you to help others liked you help us.
Lorna S. | 07/19/2017
Guaranteed Rate helped me realize the impossible was possible. I was at the point where I thought there was no way out of my situation, but then they guided me in the right direction. They were very professional, informative, and honest from the beginning to the end, and I really did appreciate that. Job well done!
Darnette P. | 6/21/2017
Rebecca was wonderful. She made the experience less stressful.
Nancy M. | 05/05/2017
We are very happy with our loan officer she answer our questions and the best of all, all the process was very simple and fast. Thank you.
Freddy V. | 04/13/2017
From the very beginning of my application process, Rebecca Trovitch guided me through step by step, the actually very smooth & quick process. All paperwork is easily taken care of electronically & quickly. Any questions I had were readily answered & processes thoroughly explained. Her coordinated staff took me through each step & I quickly closed on my new beautiful home in a very timely manner of only a few weeks.I would highly recommend Guaranteed Rate to anyone who is looking for a reliable,...
Suzanne J. | 04/13/2017