Guaranteed Rate made a difficult and stressful experience easy! Their customer service and knowledge of the process exceeded all expectations!! They were so helpful and patient throughout each step, and as first time homebuyers, we felt we could trust their expertise to guide us in obtaining our first home loan. I would highly recommend Guaranteed Rate to everyone I know.
Brooke B. - March | 2017
Great experience as a first time buyer using Guaranteed Rate. They made the process so smooth. In fact, the seller's realtor was so impressed with Guaranteed Rate that he took down Dan Rogers' information to recommend to future buyers
Thomas W. || 1/23/2017
My loan officer was great. He explained everything to me from the start and as the loan process went on he was in constant contact with me to the end. He even went to the closing which was the icing on the cake. Thank you very much, I will certainly recommend Guaranteed Rate and Dave Lugo to friends and family.
Vince M. - Funded 8/14/17
Personally, I do not know of Guarantee Rate as the company. However, after being referred to David Lugo, I can associate its business with Guarantee Rate as more than exceptional. David is very knowledgeable in both mortgage and financial matters. While David didn't have to, he extended his skills and knowledge to me with patience to better understand the process of getting my mortgage loan approved. From my experiences in all customer services, when one makes it more of about helping someone...
Anna S. | 06/09/2017
It was a great pleasure for me to count on such a great professional team. Excellent experience! Thank you so much!
Ana T. - 5/30/2017
Dave Lugo was very prompt and attentive to getting the loan processed. He followed up and made sure all problems were addressed and kept me informed. The first time I began processing the loan, I cancelled it because I was too busy with life. Dave understood and was very empathetic. When I was ready to pursue this again, he jumped right in and I was informed every step of the way, what I needed and where we stood. I am so thankful to have found such a knowledgeable group of professionals to...
Christine L. | 1/18/2017
Denny Heatherly was an awesome person to work with. During the economic disaster of 2008 I lost a lot and wasn't sure I qualified for a mortgage yet. Denny worked with me and went above and beyond to help me. I found him to be very knowledgeable and professional. He provided me with the support and guidance I needed to make it through the process. Working with him was a great experience and I would highly recommend him to anyone. Thank You, Denny.
Cheryl R. - March | 2017
Drew was a pro to work with. Very knowledgeable. With Drew's guidance and Guaranteed Rate's online tools the whole process was a breeze.
Justin V. July 2017
My loan officer (Andrew O'Callaghan) and all the supporting staff were extremely helpful and reliable.
David D. | June 2017
This is our 3rd time working with Denny and he is just the best! He knows how everything works and I recommend him 100%!
Erin G. - February | 2017
Denny was a pleasure to work with. He made the loan process easy. He went above and beyond to help in any way he could including answering any emails and texts after hours and including weekends. I would definitely recommend reaching out to Denny. My family will call on him again on our next move. Thanks!
Marco R. | 1/31/2017
Excellent communication. It was easy to track the loan process online.
Ramon E. | 1/26/2017
Andrew O'Callaghan was very helpful and took the time to explain things. Things went so smoothly I would recommend him to any of my friends!
Donna C. | 01/17/2017
Drew was fantastic to work with! He was extremely responsive, he answered every question I had clearly, and he's a very nice guy.
Elizabeth Z. || 10/20/2016
Drew was a pleasure to work with. He answered all of my questions promptly and explained things in terms that I could understand.
Adam T. || 9/08/2016
Drew was great to work with, answering our questions and taking the time to explain things clearly (often twice when my wife and I were on opposite schedules!).
Charles P. || 11/23/2016
I worked with Drew O'Callaghan and he was fantastic. I have worked with him before and has always been professional and on top of things. His team was very easy to work with and made the process of refinancing very simple. I have already recommended my sister reach out to get a loan with Guaranteed Rate.
Caitlin O. || 10/17/2016
Andrew O'Callahan was amazingly helpful and patient with me as a first time home buyer. My closing went extremely quickly due to him and the work on Guaranteed Rate.
Nicole D. || 12/21/2016
This was a whole new experience for my wife and I. Drew answered all of our questions thoroughly and immediately. I always felt he was as invested in the process as we were. I would highly recommend him for anyone looking for a lender.
Closed Loan - 9/6/2016
Drew was very helpful and thorough throughout our home buying process. I appreciated his frequent phone calls to check in and explain each step of the process. It was very personable and appreciated to know I could reach someone in person rather than over e-mail. I would highly recommend Drew for any of your loan or mortgage needs.
Closed Loan - 8/6/2016