I wanted to thank you for your invaluable assistance for my loan. You guys went above and beyond to help me and made the whole experience pleasant and satisfying. You guys were very pro-active in every way and I felt you guys held my hand throughout the process. I truly appreciate the professionalism and courtesy the whole team displayed. Because of you, I will continue doing business with Guaranteed Rate and have already started recommending Guaranteed Rate to my friends at work and coworkers....
Saleem T. - 11/1/2016
David Lugo made this simple. He stayed on top of EVERYTHING and did what he said he'd do. This was the best experience I've ever had with a lender. Thanks Dave!!!
Janet N. – 11/18/2016
David Lugo was amazing. He told us what we needed and we got it to him. If we had a question, we called him and he got right back to us. This process was very smooth and a HUGE thanks to David for walking us through the process. We moved into our new home today and are very happy. Thanks Guaranteed Rate and all the staff that helped us.
Timmie R. – 10/24/2016
David Lugo the best Loan Officer ever! Very professional and provided me an amazing rate!
Robin C. – 10/3/2016
David Lugo made my loan process run smoothly. He stayed in communication with me throughout the process. I appreciate his dedication, support, and professionalism.
David A. – 9/30/2016
Dave made the loan process for me simple and efficient. Everything was prepared before closing and did not delay the sale.
Alexander T. – 8/4/2016
Andrew O'Callaghan was very helpful and took the time to explain things. Things went so smoothly I would recommend him to any of my friends!
Donna C. | 01/17/2017
Denny Heatherly was a class act. With all the issues that arose he stood up for us and made it as easy and stress free as possible. Was recommended to him from a friend and would absolutely pass on the favor. Thanks Denny. Hope when it comes to sell this house and upgrade you're still in the business.
Kenneth T. - 12/14/2016
Drew was fantastic to work with! He was extremely responsive, he answered every question I had clearly, and he's a very nice guy.
Elizabeth Z. || 10/20/2016
Denny is our guy, he has been a huge help both during our initial purchase and our refi.
John C. - Funded 10/31/2016
Drew was a pleasure to work with. He answered all of my questions promptly and explained things in terms that I could understand.
Adam T. || 9/08/2016
Denny and his team provide terrific customer service and communication. What a team. Many thanks.
Mary K. - 10/3/2016
Drew was great to work with, answering our questions and taking the time to explain things clearly (often twice when my wife and I were on opposite schedules!).
Charles P. || 11/23/2016
I worked with Drew O'Callaghan and he was fantastic. I have worked with him before and has always been professional and on top of things. His team was very easy to work with and made the process of refinancing very simple. I have already recommended my sister reach out to get a loan with Guaranteed Rate.
Caitlin O. || 10/17/2016
My loan officer Michelle answered every phone call, every question that was addressed, and explained everything to my understanding. Michelle is very professional, such as researching a question and getting back to me within a reasonable time frame, never did I have to ask the same question twice. Thank you for making me feel like I was your only client. You made this very personable which made me feel confident in your ability to get this job done.
JoAnn H. - Worth, IL | JUL 2016
Andrew O'Callahan was amazingly helpful and patient with me as a first time home buyer. My closing went extremely quickly due to him and the work on Guaranteed Rate.
Nicole D. || 12/21/2016
Michelle Freeman was ALWAYS available to answer calls when I had questions, and she kept us informed about the process every step of the way and provided us with details as they came in. Rachel Reed was very quick with the correspondences when assembling everything for the loan. Not a single headache! Great experience.
Ryan H. - Flossmoor, IL | JUL 2016
This was a whole new experience for my wife and I. Drew answered all of our questions thoroughly and immediately. I always felt he was as invested in the process as we were. I would highly recommend him for anyone looking for a lender.
Closed Loan - 9/6/2016
Drew was very helpful and thorough throughout our home buying process. I appreciated his frequent phone calls to check in and explain each step of the process. It was very personable and appreciated to know I could reach someone in person rather than over e-mail. I would highly recommend Drew for any of your loan or mortgage needs.
Closed Loan - 8/6/2016
Drew made the entire mortgage process extremely easy to understand and as painless as possible. He and his team were very responsive, answering all my questions as they came up and getting back to me via phone and email really quickly. There are a lot of ins and outs when it comes to the paperwork needed to get approved for your mortgage, and each time something new was requested he explained the reason for the added documentation. It was a wonderful experience working with Drew!
Closed Loan - 4/22/2016