I wanted to thank you for your invaluable assistance for my loan. You guys went above and beyond to help me and made the whole experience pleasant and satisfying. You guys were very pro-active in every way and I felt you guys held my hand throughout the process. I truly appreciate the professionalism and courtesy the whole team displayed. Because of you, I will continue doing business with Guaranteed Rate and have already started recommending Guaranteed Rate to my friends at work and coworkers....
Saleem T. - 11/1/2016
Was a pleasure working with Dan Rogers. He put in the extra hours to make sure we could close in time. Thank you for your hard work!
MICHELLE R. - Hickory Hills, IL | Dec. 2015
Jim Campbell and his team were very responsive and met all expectations.
Julia D. - Chicago, IL | APR 2016
Sanette was amazing. I truly appreciate how she took her time to fully explain the entire loan process to me. She is the best.
Sydney Z.-Chicago, IL | MAY 2016
David Lugo made this simple. He stayed on top of EVERYTHING and did what he said he'd do. This was the best experience I've ever had with a lender. Thanks Dave!!!
Janet N. – 11/18/2016
Our loan officer Sanette was extremely helpful in our buying process. I can't be more thankful to have had someone so knowledgeable in the industry. She made our experience very smooth and we look forward to working with her in the future.
Nicholas G. -Plainfield, IL | APR 2016
David Lugo was amazing. He told us what we needed and we got it to him. If we had a question, we called him and he got right back to us. This process was very smooth and a HUGE thanks to David for walking us through the process. We moved into our new home today and are very happy. Thanks Guaranteed Rate and all the staff that helped us.
Timmie R. – 10/24/2016
David Lugo the best Loan Officer ever! Very professional and provided me an amazing rate!
Robin C. – 10/3/2016
David Lugo made my loan process run smoothly. He stayed in communication with me throughout the process. I appreciate his dedication, support, and professionalism.
David A. – 9/30/2016
Dave made the loan process for me simple and efficient. Everything was prepared before closing and did not delay the sale.
Alexander T. – 8/4/2016
Dave Lugo was very helpful and always available for me whenever I had questions.
Matthew E. – 7/11/2016
Dave Lugo was great. I knew I could trust him right away.
Maribeth C. – 7/15/2016
Dave was very patient and explained everything, each step of the way. I feel as though he had my best interest at heart and diligently worked to meet all requests. I would definitely work with and recommend Dave and Guaranteed Rate again and again.
Elizabeth S - Chicago, IL | Feb. 2016
Very helpful throughout my mortgage process. Having gone through a short sale 3 years ago I wasn't sure if I was going to qualify. Not only did Dave help through the qualification process but was extremely helpful in securing down payment assistance, without which, I wouldn't have been able to be a homeowner again. My family and I are so grateful!
Terri R. - Crystal Lake, IL | Dec. 2015
Denny is our guy, he has been a huge help both during our initial purchase and our refi.
John C. - Funded 10/31/2016
Denny and his team provide terrific customer service and communication. What a team. Many thanks.
Mary K. - 10/3/2016
My loan officer Michelle answered every phone call, every question that was addressed, and explained everything to my understanding. Michelle is very professional, such as researching a question and getting back to me within a reasonable time frame, never did I have to ask the same question twice. Thank you for making me feel like I was your only client. You made this very personable which made me feel confident in your ability to get this job done.
JoAnn H. - Worth, IL | JUL 2016
Michelle Freeman was ALWAYS available to answer calls when I had questions, and she kept us informed about the process every step of the way and provided us with details as they came in. Rachel Reed was very quick with the correspondences when assembling everything for the loan. Not a single headache! Great experience.
Ryan H. - Flossmoor, IL | JUL 2016
" From the First meet With Michelle Freeman she made us feel comfortable and trustworthy of her she was very up front with our loan, very proactive keep in touch with us all the way through our Experience as first time home owners she was great along with Rachel Reed they are a very good team to work with In fact I've already recommended 2 other clients that looking to be first time home owner. Thank you Guarantee Rate "
Maurice W - Chicago, IL | Feb. 2016
We had a wonderful experience with Eric Reeder as our Loan Officer. He was very knowledgeable and always available to answer our questions. We are grateful for his hard work and diligence in getting our loan to close on time. The entire process went perfectly and we have already recommended him to friends. Thank you for exceptional service!
NICHOLAS C. - Volo, IL | Jan. 2016