I don't usually give the highest ratings for anything, but after seeing how our buyers lender preformed, I have nothing but the highest praise for how Dan Rogers and his team handled our loan!!!
Mark K. | December 2017
Dan Rogers and his team were outstanding. Dan was the consummate professional, knowledgeable, easily and readily accessible 24/7 to answer any questions or respond to any concerns I had. Eric, Dan’s assistant was warm and courteous, prompt, professional and efficient. My husband was a real estate broker for 15 years and he said he had never seen anything like my experience with Guaranteed Rate. It was the best mortgage experience I ever had. I am a definite fan of Guaranteed Rate!
Vickii C. | November 2017
Dan Rogers and his team were awesome! I can’t believe how fast and how easy they made this for me. Their response time was incredibly fast as well. So happy!
Devin H. | November 2017
Guaranteed Rate made a difficult and stressful experience easy! Their customer service and knowledge of the process exceeded all expectations!! They were so helpful and patient throughout each step, and as first time homebuyers, we felt we could trust their expertise to guide us in obtaining our first home loan. I would highly recommend Guaranteed Rate to everyone I know.
Brooke B. - March | 2017
Great experience as a first time buyer using Guaranteed Rate. They made the process so smooth. In fact, the seller's realtor was so impressed with Guaranteed Rate that he took down Dan Rogers' information to recommend to future buyers
Thomas W. || 1/23/2017
I wanted to thank you for your invaluable assistance for my loan. You guys went above and beyond to help me and made the whole experience pleasant and satisfying. You guys were very pro-active in every way and I felt you guys held my hand throughout the process. I truly appreciate the professionalism and courtesy the whole team displayed. Because of you, I will continue doing business with Guaranteed Rate and have already started recommending Guaranteed Rate to my friends at work and coworkers....
Saleem T. - 11/1/2016
I just want to say thank you so much to David Lugo for all his hard work on helping me buy my first home.
Fawn H. | September 2017
Dave and Agnes made our first home loan experience easier than expected. They were extremely proactive with getting documents, meeting deadlines and giving a clear explanation to what everything meant. I would definitely recommend and refer people to Guaranteed Rate but moreover, Dave Lugo and his team. Thanks for everything.
Nicole C. | 09/08/2017
My loan officer was great. He explained everything to me from the start and as the loan process went on he was in constant contact with me to the end. He even went to the closing which was the icing on the cake. Thank you very much, I will certainly recommend Guaranteed Rate and Dave Lugo to friends and family.
Vince M. - Funded 8/14/17
Personally, I do not know of Guarantee Rate as the company. However, after being referred to David Lugo, I can associate its business with Guarantee Rate as more than exceptional. David is very knowledgeable in both mortgage and financial matters. While David didn't have to, he extended his skills and knowledge to me with patience to better understand the process of getting my mortgage loan approved. From my experiences in all customer services, when one makes it more of about helping someone...
Anna S. | 06/09/2017
It was a great pleasure for me to count on such a great professional team. Excellent experience! Thank you so much!
Ana T. - 5/30/2017
David Lugo made this simple. He stayed on top of EVERYTHING and did what he said he'd do. This was the best experience I've ever had with a lender. Thanks Dave!!!
Janet N. – 11/18/2016
David Lugo was amazing. He told us what we needed and we got it to him. If we had a question, we called him and he got right back to us. This process was very smooth and a HUGE thanks to David for walking us through the process. We moved into our new home today and are very happy. Thanks Guaranteed Rate and all the staff that helped us.
Timmie R. – 10/24/2016
Dave Lugo was very prompt and attentive to getting the loan processed. He followed up and made sure all problems were addressed and kept me informed. The first time I began processing the loan, I cancelled it because I was too busy with life. Dave understood and was very empathetic. When I was ready to pursue this again, he jumped right in and I was informed every step of the way, what I needed and where we stood. I am so thankful to have found such a knowledgeable group of professionals to...
Christine L. | 1/18/2017
Denny Heatherly, Jeanne Montoya and Brian Daniels were all tremendous. They knew my situation and treated me like I was their only customer. Communications were clear and professional. MOST IMPORTANT>>>> RESPONSES WERE IMMEDIATE> Loan closed when promised. Did I mention, Responses to any inquiries were absolutely immediate?
Kenneth K. | November 2017
Denny Heatherly was an awesome person to work with. During the economic disaster of 2008 I lost a lot and wasn't sure I qualified for a mortgage yet. Denny worked with me and went above and beyond to help me. I found him to be very knowledgeable and professional. He provided me with the support and guidance I needed to make it through the process. Working with him was a great experience and I would highly recommend him to anyone. Thank You, Denny.
Cheryl R. - March | 2017
This is our 3rd time working with Denny and he is just the best! He knows how everything works and I recommend him 100%!
Erin G. - February | 2017
Denny was a pleasure to work with. He made the loan process easy. He went above and beyond to help in any way he could including answering any emails and texts after hours and including weekends. I would definitely recommend reaching out to Denny. My family will call on him again on our next move. Thanks!
Marco R. | 1/31/2017
Denny Heatherly was a class act. With all the issues that arose he stood up for us and made it as easy and stress free as possible. Was recommended to him from a friend and would absolutely pass on the favor. Thanks Denny. Hope when it comes to sell this house and upgrade you're still in the business.
Kenneth T. - 12/14/2016
Denny is our guy, he has been a huge help both during our initial purchase and our refi.
John C. - Funded 10/31/2016