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Working with Jim was a wonderful experience. He did what was best for us and was super responsive to all of our questions and needs. Will definitely do business with him again and recommend him to friends and family.
Roberto S. | December 2018
Our overall dealings with Jim Moore and his team of professionals; was in so many words- The desired experience in which anyone seeking to obtain a home or refinance would greatly enjoy dealing with Guaranteed Rate. I can say without hesitation that we are extremely pleased with this company and it's agents, their experience and knowledge of the industry is on point. Their perseverance and drive really exceed my expectations, some of our complications and Murphy's Law stumbling blocks would...
Muhjahid I. - September | 2018
Jim and the team made it easy get in touch with them, clearly laid out our options, and stayed right there with us when Hurricane Florence threw all our timing off. We're completely happy with the home buying experience we had and have already recommended Guaranteed Rate to a friend.
Paul H. | September 2018
Jim and his team were great from start to finish. Really appreciate the communication and transparency. Would definitely recommend to friends and family.
Thomas P. - August | 2018
I already recommended Jim and his team to a family member of mine and they helped them finance and close, as well!! Jim Moore and Heather Newton were so beyond helpful and really made this scary thing called "first time home buying" so easy! There was never a lack of communication - we always knew what was going on and whenever there was a question, Heather and Jim were a VERY quick email or phone call away! Jim also did everything he could to get us the best rate possible, and we are so happy...
Ashley V. | July 2018
Jim made the entire loan process very simple. He was always prompt in responding to any questions we had with easy to understand explanations. With his help we were able to get a great rate for our mortgage and closed on our house with virtually no problems or challenges along the way.
Lain B. | August 2018
It is a delight to trust somebody completely and always pleasure to see miracle happens for you.
Devendra P. - September | 2018
Can't say enough about the good experience working with Jim Moore. It was a learning experience regarding the loan process and Jim was very patient along the way and willing to go the extra distance to provide detailed information when he really didn't have to.
Todd B. - June | 2018
Our loan officer was always friendly, professional, and proactive. Her staff was on the ball and accommodated a quick closing! It was a pleasure to get to thank her in person at our closing. Guaranteed Rate made the best offer of all the national and local lenders we looked at and we always felt comfortable working with them.
Nicholas B. | July 2018
Rick Parrish and Christina Guichard in Chapel Hill and Jim Moore in Raleigh were excellent to work with. They all took the time to answer every one of our questions as first-time home-buyers, worked to help us find the best deal for our financial situation, and made the whole process easy from start to finish.
John D. | June 2018
It has been an absolute pleasure working with Jim Moore on our recent home purchase. Jim is always on top of things to ensure the process goes smoothly and ahead of schedule. Many have remarked at how I was able to close loans at such a fast pace. I tell them it wasn't me, it was Jim Moore and Guaranteed Rate that made the difference. Our first experience last July was so fantastic that we used Jim and Guaranteed Rate for a second home purchase that closed in record time yesterday.
David D. | June 2018
Jim Moore and his team were fantastic. They were responsive and explained everything clearly. They made the process easy and stress-free!
Carrie Anne K. - June | 2018
Lynette Schehr went above and beyond the call of duty to help move the process along. I am impressed by her professionalism, judgement, and trade craft. I will recommend her highly to my friends and colleagues.
My loan specialist, Jim Moore, was very helpful, very patient, and worked very hard to make this happen for us. He was over the top!
Jim Moore is very reliable and up front with his information. He does an outstanding job, will definitely recommend him to others.
Donald and Jandy S.
Jim and the Guaranteed Rate team were awesome to deal with, very responsive, everything was straight forward and easy to understand. Jim went above and beyond the call of duty when my application for a loan did not work out with another lender. After dealing with another lender first and then Jim's team, Guaranteed Rate is leaps and bounds ahead of the others. I would recommend/encourage anyone I know to use Guaranteed Rate when looking for a mortgage. I will definitely be back should I need...
I worked with a great person, she helped me with things I didn't understand and that is something that you don't see everyday. Very good people to work with.
Dorothy L. -Raleigh, NC | MAR 2016
Jim listened to my circumstances and help finding the best mortgage solution. He was creative and offered several valuable options and scenarios. He earned [my] trust though his deep industry knowledge and experience that he shared openly. I will recommend him without reservations.
Ralf A. – Apex, NC | Apr. 2015
Jim was very knowledgeable and provided all the insight we needed to make this a smooth and very successful process.
Salvador J. – Raleigh, NC | Apr. 2015
Lynette Schehr was so easy to contact and always answered my questions in a timely manner. Everything proceeded smoothly due to her diligence!
John M.– Beaufort, NC | June 2015
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!