Cindy Press is awesome! She is always ready for closing!
Martha D. | June 2018
Cindy Press was extremely helpful and consistent throughout my whole loan process.
Gregory G. | 06/12/2017
Rick Parrish and Christina Guichard in Chapel Hill and Jim Moore in Raleigh were excellent to work with. They all took the time to answer every one of our questions as first-time home-buyers, worked to help us find the best deal for our financial situation, and made the whole process easy from start to finish.
John D. | June 2018
I just did. This is my 2nd home purchase in a year and I decided to use Guaranteed Rate again even though I had multiple options. That speaks volumes for/to me.
Charles D. | June 2018
Great service, great communication! Thanks.
Kevin P. | June 2018
Cindy was amazing to work with! She always took to time to explain any questions I had. Cindy and her team allowed this whole process to go extremely smooth for me and my wife as first time home buyers. They were a huge blessing to me and my wife! Thank you so much!
Brandon G. -10/3/2016
Jim Moore and his team were fantastic. They were responsive and explained everything clearly. They made the process easy and stress-free!
Carrie Anne K. - June | 2018
Lynette was fabulous. She stayed on top of issues and needs. She kept us a step ahead.
Vincent T. | June 2018
Lynette Schehr and her team made this process so easy and understandable. They gave me the peace of mind that we were making all the right decisions and selecting the best options for our financial situation. She went above and beyond to explain the process and terms. It was the easiest loan process we have ever had in the fourth home purchase we have made. The online documents were easy to sign and her explanation of each was great!
Jim Moore was extremely professional, accessible, knowledgeable and patient. He explained every detail about the lending/mortgage process to my wife and me in a very meticulous and succinct manner-- even if it might have appeared simple. We felt like we were his only clients, despite him having many other clients. He shared personal stories and demonstrated that this was not just a job for him, but a personal vocation. My wife and I plan on getting another property a year from now, and we will...
Jim Moore and his staff went above and beyond with our transaction. They provided the best service I've ever had. They will follow up, keep on top of everything, remind you anything you may need to do and they will spend all the time you need with questions, concerns or anything else, plus they are fully online capable which means that there's no paper flying around with your personal information. This was the best experience with a mortgage company ever. Period.
I was impressed with Lynette Schehr. She went out of her way to help me many times. Thank you Lynette.
Lynette Schehrwas extremely professional and knowledgeable during this whole process. I will definitely recommend her and Guaranteed Rate to my friends and family.
Jim Moore was very knowledgeable about all of the loan programs and worked hard to make sure our loan closed on time.
Cindy was so easy to work with, as a first time home buyer she made the process super easy for me. I really enjoyed working with her!!
Whitney S. – Raleigh, NC | June 2015
Lynette Schehr has been of tremendous assistance in helping us secure a loan towards the purchase of our new home in the US. We arrived with little or no credit rating in the US and at a time purchasing a home any time soon seemed a long way off. However, through her diligence, Lynette was able to facilitate this. Moreover, Lynette was very good in keeping us updated with regards to the process involved, progress made and also helping us understand our obligations. We will definitely come to...
(1 of 2) Mazhar S.
Jim and the Guaranteed Rate team were awesome to deal with, very responsive, everything was straight forward and easy to understand. Jim went above and beyond the call of duty when my application for a loan did not work out with another lender. After dealing with another lender first and then Jim's team, Guaranteed Rate is leaps and bounds ahead of the others. I would recommend/encourage anyone I know to use Guaranteed Rate when looking for a mortgage. I will definitely be back should I need...
Cindy was great! She was very organized and often reminded me of certain things to do! Cindy gave me frequent updates and I would certainly recommend her!
Christopher P. -- Smyrna, GA 7/17/2014
We have worked with Cindy Press before, and always find her extremely thorough and professional. I know she will make sure the information submitted is complete and that we understand every step in the process. She engenders complete trust. She was extremely helpful in making sure we understood each step and each document. Her approach is very reassuring. We didn't worry about something being in the fine print that we didn't understand.
Alan D. -- Raleigh, NC 3/6/2014
Jim listened to my circumstances and help finding the best mortgage solution. He was creative and offered several valuable options and scenarios. He earned [my] trust though his deep industry knowledge and experience that he shared openly. I will recommend him without reservations.
Ralf A. – Apex, NC | Apr. 2015