Heath Ladona

Senior Loan Officer
409 Canal St, Suite 2, Plantsville, CT 06479
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NMLS: 21474
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Our loan officer, Heath Ladona was really excellent. He made himself available on very short notice on a Saturday night to help solidify the purchase of our house. The process was much easier as a result of his hard work.

Timothy C. - July | 2018

Not only would I use guaranteed rate again but I would work with Heath Ladona he was so awesome, it would not have been possible without him! He put in extra hours for us and through outside the box , also dealing with me is a challenge alone, I could not say enough good things about my loan officer; this man deserves a raise!

Morgan C. | July 2018

Very professional and great communication and everything was done in a timely fashion with no delays. Highly recommend.

John B. | July 2018

Heath was great to work with. From start to finish the process was simple and stress free. Thank you again and I would highly recommend Heath and Guaranteed Rate to friends and family.

Kathleen F. - May | 2018

Heath Ladona and Chrissy Cabot deserve all the credit for a completely smooth transaction. They should be considered model employees at GR.

Christopher T. | June 2018

Heath was extremely knowledgeable and helpful. The level of personal service he provided made a stressful time fo me much less stressful. He gave me confidence that the loan would get done timely and without issue. I will recommend Heath to anyone I know looking to purchase or refinance.

Ward W.

Heath was a huge part of our overall great experience with getting a mortgage. He helped from the beginning by walking us through our credit reports and explaining what was required to obtain a loan. He helped us step by step as we started working with a realtor, finding a home in our price range, going through the process of obtaining the loan once a house was found and going through all the paperwork to really understand every part of the loan. He has a lot of knowledge of the mortgage...

Christopher W.

Heath and Tene we're extremely helpful, efficient, and got everything done in a timely matter. They a true asset to your company.

Glenford L.

Was an honor working with guaranteed rate. We really enjoyed working with Heath Ladona. There were times I’d be on the phone with him on weekends, and sometimes even late at night. Only reason I’m giving Heath a “10” is because I can’t give him a “20”. I would also like to give another shout out to Tene Jones for all her support, thank you Tene. My wife and I are still in shock all of this happened and again would like to thank all of you for helping us make it possible. Guaranteed rate will...

Tom & Heather D.

It was a very smooth transaction and appreciate the speed and diligence in which the loan was handled.

John B.

Heath was awesome! He worked very hard and we had a pleasure working with him.

Paul F.

Awesome experience! Thank you for making it so easy!!

Mindy H.

Very happy with Heath Ladona. Have been for years. Will do business with him any time. Thank you.

Philip D.

My loan officer Heath Ladona was awesome. He was there every step of the way through the loan process for me. He made sure there would be no problems with our loan and that we would close on time. I couldn't be happier with the service I received from him. He is an asset to Guaranteed Rate. And to top it all off I got a great interest rate on the loan. I'm totally satisfied with Guaranteed Rate, I made the right choice.

Ronald G.

Heath Ladona was wonderful. This was my first time buying a home. He was very good at explaining each aspect of the whole buying process, and the time frame of when paperwork was needed by. He was always available by phone when I had a question and made what I automatically assumed would be a nightmare - since I heard such horror stories from friends about their experiences buying for the first time - into a process that was logical and as uncomplicated as possible. Many thanks to Heath and his...

Irene P.

Heath Ladona was absolutely wonderful and helpful. He made the house buying process really easy, everything went smooth.

Delisa D.

Very happy with the experience and my loan officer Heath was awesome.

Layne D.

Great experience - love working with Heath Ladona, he always goes the extra mile and I've really appreciated it!

Jennifer T. -Barkhamsted,CT | SEP 2016

Heath Ladonna made the financing experience very seamless. I will be recommending him to friends or family that might be in the market for a home in the future.

Neil R.

My loan was handled very professionally with precision. Everyone at guaranteed rate made me feel at ease and very comfortable! I will definitely be referring anyone in the housing market that i know who is looking to purchase a home. It was clearly the smoothest process i have ever went through and i would like to thank Leslie Hahn who did a phenomenal job as well as Carissa Myers who was also amazing! Most of all i would like to extend a my sincerest gratitude to Heath Ladona for his...

Williamson E.

During my mortgage application and approval, I worked with Heath Ladona, Robin Stegeman and Dorian Rodriguez. I cannot say enough about how thorough and professional they all were. They provided me with excellent direction for what I needed to submit and kept me regularly apprised of where I was in the process. I would recommend Guaranteed Rate to anyone in the market for a mortgage or refi.

Michele T.

About Heath

I entered the mortgage business nearly 25 years ago because I wanted to help people achieve their goal of homeownership and help put them in a better financial position through refinancing their existing home. My extensive experience, education in finance, and diversified product offering has allowed me to customize a specific program for each customer I work with to fit their needs. What I enjoy about the business is meeting and getting to know all the different people I help. By the end of the transaction, we end up becoming friends. I have been living in Torrington, CT. for the past 38 years and recently moved to Burlington, Ct. I enjoy many outdoor activities such as boating, exercising, fishing, camping, and hiking to name a few.

Heath interview Q&A

How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage business 22 years. I was looking for a job where I would be able to talk to many different people and make a positive impact on their lives. By helping someone improve their financial position through refinancing or purchasing a home, it is life changing for them and I am happy to be a part of it .
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
About 15 years ago I was doing a refinance for a customer that was on the edge of being foreclosed upon and losing her house . She was divorced with three children and all she wanted to do was keep the house for them so they had a stable environment to live. I negotiated with her current lender to hold off foreclosure proceeding until the end of the month. If I didn't get the loan closed by then, her existing lender was going to take the house. There were many issues with the loan, but after appealing it to the senior vice president of underwriting, I was able to get it approved. When I called the client to let her know she was approved, she told me she was in an ambulance on her way to the hospital because she had a nervous breakdown. In order for her to keep her house we had to close the loan the next day. Seeing she was not out of the hospital, I had only one choice, close the loan at the hospital. We closed the loan the next day and she ended up keeping her home.
What can borrowers do to insure a smooth mortgage underwriting process?
To ensure a smooth mortgage underwriting process, borrowers should get all the info that is requested from them as quickly as possible to the lender and keep the lines of communication open through the process by responding to e-mails, and phone calls in a timely fashion.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
In my spare time I enjoy being outside spending time with my son and daughter going swimming, boating, hiking, and riding bikes.

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