What people are saying... What people are saying... Back to profile
wow - service and rates are fantastic
Stephen S. - Los Angeles, CA | Mar 2022
best rate and incredible service/attention
Stephen S. - Los Angeles, CA | Mar 2022
Rhea is AWESOME.....,an asset to Guaranteed Rate and so is Kim
Fred W. - Murrieta, CA | Mar 2022
Everything was quick and easy. All of the folks I dealt with were super helpful.
Stefanie H. - Los Angeles, CA | Mar 2022
Very supportive, and very explanatory of concepts I don’t deal with on a regular bassist.
Paul M. - Ridgecrest, CA | Nov 2021
The entire process was smooth and effortless.
Robert P. - Villa Park, IL | Nov 2021
Tim and Ginger have been extremely supportive and co-operative. There are many hurdles in the application especially on our documentation. They patiently helped us through all the difficulties. Thanks to Tim , We got the best Interest rate. Even though our documentation took longer, he made sure our interest rate remain unchanged. Best experience ever!! Definitely recommend them to friends and colleagues
Anitha Kumari Y. - Carlsbad, CA | Oct 2021
Very easy to work with and very friendly people
Austin A. - Big Pine, CA | Oct 2021
Process was great end-to-end. Excellent interest rate with cash out refi.
Donald R. - Tampa, FL | Oct 2021
At the last minute, without me requesting, Guaranteed rate found me a better rate and updated everything with that new rate! Even after I had locked in the previous rate. Now that is great customer service! Communication was also fantastic throughout the entire process.
Andres A. - Brandon, FL | Sep 2021
Because of Tammy. She is the best and always kept us in the loop with information.
Robert P. - Ridgecrest, CA | Sep 2021
Kourtney Hodgins and her team were very responsive and helpful throughout the entire process
Nicole C. - Pasadena, CA | Sep 2021
Great rate and good communication.
Joseph L. - Coronado, CA | Aug 2021
They would update me, friendly conversations
Marcus A. - San Jacinto, CA | Jun 2021
The entire team put forth a superhuman effort to fund the loan for our house after everything went wrong!
Julie P. - San Francisco, CA | May 2021
My last 3 refinance loans were with GR. Each time the service was great and friendly.
Steven K. - Arlington Heights, IL | Apr 2021
ease of use, friendly knowledgeable people
Michael M. - Palmdale, CA | Apr 2021
The clear milestones of the entire process helped us understand where we were in each phase of refinancing. Uploading and Signing documents were easy, and securely done. Every communication between John Keifer & his team was prompt and detailed. John kept us in loop via email or phone call every step of the way reassuring everything was going well. We're celebrating the speedy closing of the loan in just a month, huge thanks to John & his team. His service at Guaranteed Rate is simply superb.
David J. - Honolulu, HI | Apr 2021
Very professional in supporting my processing
Venkatapathy K. - Cupertino, CA | Apr 2021
Because of my Lender Sophie Pirshafi. She was amazing and was supporting me every step of the way, even on weekends. I had originally started with 2 lenders, the first one had nearly 2 weeks head start at opening on escrow, but unfortunately couldn’t get it done, and I was so blessed and lucky to have Sophie and all the team at Guaranteed rate there for me to complete the loan. They were all amazing and I will never forget their hard work and diligence.
Amir P. - Los Angeles, CA | Apr 2021
Mike Segura, my Mortgage Broker was amazing
John M. - Santa Monica, CA | Apr 2021
Quick, responsive, knowledgeable, great customer service, on point
Svetlana G. | Mar 2021
The process was quick and easy to navigate with very few hiccups.
Toby B. - Moreno Valley, CA | Apr 2021
Good rate, good customer service and a personal touch.
Martha S. | Mar 2021
The people were transparent, caring, and professional.
Maria A. | Mar 2021
Everything went as well as it could have with great communication and actions.
Dhara P. | Mar 2021
Solid, easy, professional experience
Jonathan K. | Dec 2020
Very patient and knowledgeable
Myriam A. | Dec 2020
Enjoy working with Mohamed Tawy
Gerald R. | Dec 2020
Nick was great on our refinance and it was quick and easy
Eric A. | Jan 2021
Great communication and easy to upload docs
Valerie S. | Aug 2020
Excellent service throughout!
Frank B. | Dec 2020
Mohamed and his team are extremely efficient and good at what they do! At the same time, they would slow down and answer any question I had, as I completed my first two refi''s.
Sean B. | Jan 2021
Everything went smooth and according to plan.
Phillip H. | Aug 2020
The process was easy and fast
Sandra P. | Dec 2020
As nervous first-time home-buyers Angela Seminario made us feel comfortable with the entire process from start to finish. She is highly responsive, reliable, easy to talk to, and overall professional. Throughout our home-buying experience, Angela made herself available to answer all our questions through text, call, or email all in a timely manner. Our experience with her was always clear and straightforward. Angela and her team helped make a stressful process easy and enjoyable. On the day we closed escrow we even got a surprise in regards to getting some money back from the closing costs which was an added bonus and speaks highly about the hard work and effort Angela puts into helping her clients get the best rate possible. We feel very lucky to have had the opportunity to work with Angela and her team. We honestly could not have asked for a better experience on the purchase of our first home.
Tyler B. | Jan 2021
Everyone followed up with me every step of the way, and everyone was polite and courteous
Francisco D. | Aug 2020
Frank Blakeley and his team were amazing throughout the process.
MICHAEL C. | Sep 2020
It was super easy and everyone was helpful.
Nicholas A. | Dec 2020
I am very satisfied with the overall experience. Dina Sippin is and has always been the best help to us. She makes us feel comfortable and safe with our decisions. I know with certainty that I made the right decision because of her guidance.
Nadia A. | Jan 2021
The process, from start to finish, was incredibly smooth and quick.
Ruben V. | Aug 2020
Great people to work with!
Michael D. | Sep 2020
Because Mohamed and his team were AMAZING!!!
Sheila L. | Dec 2020
Nick lynch was great to work with and explained every step in this process
Jonathan B. | Jan 2021
The paperwork was completed on schedule. It was an easy process with good communication from the team.
Rakhi B. | Aug 2020
Gustavo Hererra was fair and knowledgable. I got a great rate easy and fast. This is my second mortgage through GR and it will be my first call in the future.
James M. | Sep 2020
Speed and friendly and willingness to explain
Alana H. | Dec 2020
Twas a wonderful experience
Elease H. | Aug 2020
Very user friendly online experience- love the instant connection to bank accounts, and easy verification. Avoiding scanning/emailing piles of paperwork, was wonderful! Super fast and efficient experience as a user.
Kimberly B. | Sep 2020
Customer service and response times were exceptional!!!
Jennifer A. | Oct 2020
Quick and reliable service, great user interface
Joseph D. | Jul 2020
Loan process has easy especially during such uncertain times. Customer service was friendly and informative.
Rick V. | Jun 2020
Because Mary Fabbio is wonderful to work with. Her professionalism is too notch.
Michael N. | May 2020
They went above and beyone to help me and my family with the best deals, rate, and overall experience.
Erik W. | Apr 2020
Everything was done at a high standard and quickly.
Jason W. | Apr 2020
Professional. Dedicated. Helpful.
Zachary L. | Mar 2020
Very fast in collecting the documents and very good follow up for the small details
Muntser A. - Chula Vista, CA | Jul 2022
Professional, easy, and great deal!
Jack M. | Feb 2020
Great with what they do and great customer service
Eric G. - Hanford, CA | Jul 2022
Super easy process. Anna was amazing to work with.
Nicole C. - Woodland, CA | Sep 2022
Guaranteed rate was always there when we had questions. Our rep was amazing. Overall this was a great experience.
Daniel B. - Sacramento, CA | Mar 2023
they are hardworking and honest.
Rambod S. - Aliso Viejo, CA | Jul 2023
A very smooth and seamless process!
Paul S. - Ridgecrest, CA | Aug 2023