What people are saying... What people are saying... Back to profile
Super speedy and amazing to work with
Darla A. - Aurora, IL | Mar 2022
Patty Dalkos is INCREDIBLE
Justin S. - Chicago, IL | Mar 2022
Great people, great service, great results.
Daniel B. - Lake Zurich, IL | Feb 2022
Patty and team were incredible, responsive and unbelievably helpful. I can't say enough positive things about them
Jonathan C. - Chicago, IL | Jan 2022
The staffs are very helpful and courteous.
Rohelmina L. - Round Lake, IL | Jan 2022
The process was quick and easy.
Carl G. - Chicago, IL | Dec 2021
Working with Patty was outstanding.
Jonathon D. - Chicago, IL | Dec 2021
It was a completely expediant & seamless process with a team that works together like a machine!
Dani G. - Inverness, IL | Dec 2021
Wonderfully pleasant, professional, people to work with!
Jeffrey O. - Wheaton, IL | Nov 2021
Patty Dalkos was incredibly helpful, supportive, understanding and made the process work for me (even when it was a challenge - which was when I needed her assistance the most!). She was attentive and provided excellent communication along the way. She has my trust from the beginning and I would work with her a hundred times over. Patty's team was also prompt, attentive and available throughout the process.
Marnie L. - Crystal Lake, IL | Nov 2021
Great and helpful service provided by all
Kenneth K. - Elk Grove Village, IL | Nov 2021
Patty Dalkos and her team did excellent work!
Marie L. - Chicago, IL | Oct 2021
Smooth sailing. Prompt and courteous dealing
Iqbal S. - Buffalo Grove, IL | Oct 2021
I've had a great experience in with GR now on two loans and one refi. The team is always on point and very consultative, ensuring I make all the right decisions.
Grigoriy B. - Chicago, IL | Oct 2021
The customer service & care I received from my contact, Patty Dalcos was exceptional. Ms. Dalcos treated the entire process with kid gloves. She & her team were excellent in follow up & walking me thru this entire process, which can be very overwhelming. I was in good hands every step of the way.
Angeline C. - Elk Grove Village, IL | Oct 2021
Excellent service and super fast
Michael R. - Fort Lauderdale, FL | Oct 2021
Great customer service by Patty Dalkos and her team
Frank K. - Winnetka, IL | Sep 2021
Party Dalkos was amazing and went above and beyond for us! She was always available for any questions and as first time home buyers, we had a lot! She broke everything down for us and made everything happen quickly and successfully.
Katherine W. - Chicago, IL | Sep 2021
Service was fabulous starting with Patty Dalkos who is the only person I would recommend to friends and/or family. She is the best in the business.
Lynn M. - Chicago, IL | Sep 2021
Speed, excellence of execution.
Vasilios K. - Chicago, IL | Sep 2021
Long time relationship. Great customer service. Makes the process very easy.
James M. - Chicago, IL | Sep 2021
Patty Dalkos and her team were amzing.
Jason B. - Chicago, IL | Aug 2021
Patty and her team were excellent. They were fantastic.
Ian G. - Chicago, IL | Aug 2021
Responded faster than any other lenders I worked in the past
Marie I. - Libertyille, IL | Aug 2021
Excellent customer service from start to finish!
Danielle Z. - Chicago, IL | Aug 2021
Patty was a dream to work with. She was the best we've ever worked with.
Nicholas K. - Buffalo Grove, IL | Aug 2021
My broker was available and helpful 24/7
George S. - Kildeer, IL | Aug 2021
Patty Dalkos was able to save a loan that another lender messed up. She did it all within 10 days.
Joseph T. - Chicago, IL | Aug 2021
Patty and her team were easy to work with and very responsive to any questions I had.
Meredith B. - Wheaton, IL | Jul 2021
I worked with Patty Dalkos, and her dedication and support was fantastic. I can't recommend her more highly.
Andrew D. - Chicago, IL | Jul 2021
I had a wonderful team, my leading agent was extremely kind and educative
Sumeet D. - Bloomingdale, IL | Jul 2021
Friendly and professional service representatives.
Carmen V. - Schaumburg, IL | Jul 2021
Patty Dalkos and her team are amazing. Amazing is an understatement. They were always on top of things. Proactive. Positive. Enthusiastic. It is the one part of the buying process that I had complete trust in.
Ian H. - Chicago, IL | Jul 2021
Patty made everything as easy and painless as possible!
Ian D. - Pompano Beach, FL | Jun 2021
Because of the amazing support I received from Patty Dalkos and her team. Patty's personal touch to the process and her thoroughness goes above and beyond all expectations.
Tahlia N. G. - Chicago, IL | May 2021
Patty Dalkos and her team are simply incredible. Detail oriented, on point and great human beings!
Joshua K. - Chicago, IL | May 2021
Because I love my agent , Patty
Jeremy N. - Riverside, IL | May 2021
Proactive, Creative can get it done attitude, organized kept well informed.
Robert L. - Palatine, IL | May 2021
Quick and pretty easy to work with.
David F. - Wheeling, IL | May 2021
Very responsive team and cares about their clients.
Ryder S. - West Chicago, IL | May 2021
Everyone was so responsive and knowledgeable. The process was really easy.
Rachel G. - Park Ridge, IL | Apr 2021
Super communicative and helpful throughout the whole process.
Martin M. - Chicago, IL | Apr 2021
Very responsive and helpful
Marcell W. - Chicago, IL | Apr 2021
Patty Dalkos and her team!
Melissa P. - Palatine, IL | Apr 2021
Great to work with the team who was thorough in checking that everything was going smoothly and very pleasant to work with.
Matthew K. | Mar 2021
Refinance was a breeze and completely seamless. Everyone was extremely responsive a and great to work with.
Alexis F. | Mar 2021
We worked with Patty Dalkos and her team and they were fabulous! Patty was so knowledgeable and her quick communication went above and beyond.
James R. | Mar 2021
Everything went as scheduled
Michael W. | Mar 2021
The team was efficient and answered all my questions. The rate was competitive and fees were reasonable.
Jason B. | Mar 2021
Very professional and efficient.
Angelike D. | Feb 2021
Patty was incredibly informative, responsive, and supportive with a well organized team to take us through the process with clear action steps for us, answering questions along the way, and keeping the process transparent.
Katy P. | Feb 2021
Patty was always available and answered every single question with patience.
Alexandra B. | Feb 2021
Patty Dalkos and her team were on top of everything and helped us with every step of the way. We were new home buyers and they made us feel comfortable with the process, Patty was always available, and the team was EXTREMELY response.
Ross H. | Feb 2021
Our agent Patty Dalkos was always so helpful and nice.
Dempsey B. | Aug 2020
I am very happy working with Patty Dalkos, and would recommend her for sure!
Rimmy T. | Sep 2020
Great service. Patty Dalkos always giving extra effort to make sure everything gets taken care of.
David H. | Feb 2021
The team at Guaranteed Rate was a joy to work with during my refinance. They made everything so easy for me.
Suzanne M. | Aug 2020
Because Patty and her team are amazing! Great communication throughout the process and comfort knowing the loan will get done with no suprises.
Vasi K. | Sep 2020
Patty Dalkos and her team were INCREDIBLE to work with and made our home purchase as easy as it possible
Donald H. | Oct 2020
Superb customer service with Patty and her team ! I had such poor service with my original bank trying to refinance . I spoke with a friend who referred me to Patty . Thank Goodness! She was in top of everything from the minute I contacted her.
Renay W. | Aug 2020
Patty and team were amazing
Joshua R. | Sep 2020
Very attentive, kind, professional and knowledgeable.
Alisa R. | Oct 2020
Super helpful, communicative and friendly. Not to mention getting a great rate
Daniel Z. | Aug 2020
Patty Dalkos. She is truly amazing. Makes the process so easy and after using her for my initial purchase mortgage, I know that she's always there if I need her!
Kristin G. | Sep 2020
Everyone was very helpful & the steps in the loan process was clearly explained.
Maria A. | Oct 2020
Incredible service, great communication and got me a great rate!
Marc G. | Nov 2020
Patty Dalkos helped with everything. She went above and beyond what she had to do.
Joyce T. | Sep 2020
Patty and her team are amazing to work with.
Chad F. | Nov 2020
Great service. Our broker, Patty Dalkos, was very helpful and made a difficult process much easier.
Shari G. | Dec 2020
Amazing customer service. Patty and her team moved quickly and answered all of my questions.
Anna J. | Sep 2020
Great service/communication; fast closing and painless closing; created a mortgage package that fit out needs and goals.
David B. | Oct 2020
Amazing and seamless process. Questions were answered thoroughly throughout the whole process. Made us feel very comfortable with the rates we were getting.
Tuong H. | Nov 2020
Outstanding Customer Service
Maria H. | Dec 2020
They are the best team I could ever ask for. Super helpful, patient, responsive, knowledgeable, everything in a package handed to you when you are purchasing a home!
Melissa L. | Aug 2020
I had a great experience in feeling human and having information shared clearly with me.
Taaha M. | Sep 2020
Everyone I encountered was very pleasant
Cole B. | Oct 2020
Great customer service and transparency
William K. | Nov 2020
Very good customer service in great attention to detail.
Timothy L. | Dec 2020
Quick responses to questions, clear communication
Justin S. | Aug 2020
Working with Guaranteed Rate is extremely efficient and easy. Patty Dalkos and her team are the best!
Kate I. | Sep 2020
Each person I work with gives me notice of what I'll need to prepare and is always available to answer questions.
Dina F. | Oct 2020
Patty Dakos & team were fantastic to work with - explained the process well, were responsive and professional. The online portal was easy to use. Best loan experience I've had!
Jenifer F. | Nov 2020
Excellent communication, modern tools for document management, high level of responsiveness, clear coordination across team members and third parties
Stacy L. | Dec 2020
Patty Dalkos and her team were extremely professional and provided excellent service in seeing my loan to fruition.
NICKI LOUISE V. | Jan 2021
High responsive team that demonstrated a strong commitment to customer service.
Sarah F. | Aug 2020
Patty and her team were very attentive, professional and thorough.
Gwynneth A. | Sep 2020
The team went above and beyond to help me with my home loan.
Marylyn M. | Oct 2020
Easy to provide documents, main contact was very good about keeping in touch and me know what was needed.
Thayne B. | Nov 2020
Made my transaction easy and quick
Kerry H. | Dec 2020
Patty is awesome and was a tremendous help during the entire process
Connie T. | Jan 2021
Patty Dalkos was fabulous-she got me a great rate-it was done quickly and seamlessly.
Catherine S. | Jul 2020
Our contact, Patty Dalkos, was fantastic. She was incredibly organized and efficient. She kept us up to date and made sure all of our affairs were in order well in advance of the relevant deadlines. She was also tremendously responsive when we needed to reach her.
Ryan D. | Jul 2020
Patty Dalkas and her team were truly amazing. Patty specifically was super responsive, always kind and provided clear guidance and expectations throughout the entire process. This is our 4th home purchase and obtaining a mortgage has never been so easy and actually pleasant.
James D. | Jul 2020
Patty Dalkos was amazing to work with, especially being a first time buyer. She walked me through each step and explained everything to me in great detail.
Jennie K. | Jul 2020
Promises made, promises kept. Answered all my question thoroughly and worked with my best interests at heart.
Darrell M. | Jun 2020
I worked with Patty and her team and they were great, fast, efficient, and overall easy to work with.
Jessica P. | Jun 2020
We had an exceptional customer experience: difficult concepts were broken down and explained in digestible ways, our questions were answered thoughtfully and quickly, and it felt throughout like our broker put our customer experience first and sincerely cared that we arrived at the outcome that was best for us. She made herself available all hours of the day and that was greatly appreciated. I'll happily recommend Guaranteed Rate and our broker in the future.
Robb A. | Jun 2020
Patty was very knowledgeable and very easy to work with! Will recommend to anyone!
Treston S. | Jun 2020
Patti and her team were great and communicated well throughout the loan process to let us know what they needed and what to expect.
Carl G. | May 2020
I highly recommend Guaranteed Rate and specifically Patty's team because they were so efficient and helpful in getting me the best rate.
Jennifer L. | May 2020
Patty Dalkos was amazing. It did not matter what time of day, if I had a question, she was quick to respond and answer the phone. Everything was done very quickly and she was there to answer all my questions and clarifying things as this was my first time buying a home. She is very knowledgeable and had a very pleasant experience because of Patty and her team. Everyone was great! Thank you!!!
Aneta F. | Apr 2020
I had a very positive experience with GR during my loan process and Patty Dalkos and her team were extremely patient and helpful from the start
Damarius E. | May 2020
Patty Dalkos and her team were absolutely AMAZING! Very organized and on top of things - guiding me through the entire refi process seamlessly. Many of my friends are first time homeowners or re-financers would recommend Patty in a heartbeat!
Julie D. | Apr 2020
Excellent customer service and competitive pricing. I was hesitant to close on 2/24/20, but Patty Dalkos assured me that we could re-visit re-financing again in 30-60 days given rates dropping due to the Coronavirus
Scott M. | Mar 2020
We just did a refi with Patty Dalkos and my husband commented that this was the easiest refi he's ever done in his life (and I agreed). However I know that's only because of the tireless work of Patty and her team behind the scenes. They create an effortless experience for their clients and I'd recommend them to anyone.
Kerry Jo D. | Mar 2020
Patty was always for any questions and explained the entire loan process
Jason G. | Mar 2020
Their efficiency and their effort was top notch to be able to get us to the finish line for our mortgage. They went above and beyond to make sure that we were prepared for our closing ahead of even our realtor.
Alexandros P. | Mar 2020
My agent Patty Dalkos provided the best service anyone could ask for.
Michael D. | Mar 2020
Patty, our loan officer, was absolutely incredible. She was attentive and the reason we could close before Christmas. Patty took the time to explain the process and was always available for questions. I don’t think there was one time she took longer than 5 minutes to reply to an email (does she sleep!?).
Timothy N. | Dec 2019
Patty Dalkos - great service and attention to deatil
Elizabeth S. | Dec 2019
Patty Dalkos has been my trusted advisor for 2 refinances and 1 home purchase over the past 10 years. I would not trust anyone else to handle my mortgage financing. In 2017, Patty handled a VERY tricky and difficult home purchase. She was in constant communication with me, my real estate attorney and my realtor. They were a fantastic team who got me to the closing table for the most important real estate transaction of my life. My most recent experience involved a refinance which was effortless on my part. Patty and her team worked behind the scenes to ensure that the transaction was seamless. While the 2019 refinance was not as "tricky" as the initial mortgage in 2017, it was equally important as it set me up for a positive financial future. Patty is an amazing professional who really listens to TRULY understand the entire situation and executes!
Robyn V. | Dec 2019
Made the process extremely easy and everyone on your team has been very responsive.
Tracy R. | Nov 2019
Patty was excellent. I couldn't have been happier with her timely service and knowledge. This process was almost too easy! I would recommend her to anyone shopping for a loan. Thanks to everyone on Patty's team.
Dempsey B. | July 2019
Patty and her entire team were fantastic to work with and I highly recommend them to anyone who wants to ensure they make it to Closing on time and according to plan. Thanks again!
Robert B. | July 2019
Patty Dalkos was amazing from beginning to end. She was in constant communication with me throughout the entire process, even for all my "dumb questions." I truly appreciate all of her time and as well as her team's time. Thank you for being rock stars!
Andrea K. | July 2019
Patty was fantastic. As a first time home buyer, she made the experience understandable and empowering. She advocated for me the whole time from giving me advice to ensuring I got the lowest interest rate possible. I will definitely recommend Patty to my family and friends.
Rachel G. | July 2019
Patty Dalkos was fantastic. She and her team were very organized and knowledgeable. I will certainly do business with guaranteed rate in the future, as long as Patty is available to work with me. My experience was flawless. Great job!
Mark F. | June 2019
Patty Dakes is amazing. Great follow through, communication and sense of urgency. Because of her I recommended GR to two people.
James V. | June 2019
Patty Dalkos was "cheerfully relentless" in dotting every i and crossing every t, making sure we got the loan for which we applied. We are very appreciative of her and her team. We have financed home loans before and have never had this level of personal attention and advocacy.
Bruce M. | June 2019
Patty Dalkos was FANTASTIC at walking us through each step each step. She was kind, considerate and thorough. Getting the loan was actually one of the easiest pieces in the house buying process because of Patty and your system.
Penny D. | May 2019
Patty and her team were AMAZING through the whole process and I have no negative remarks whatsoever! Patty was available whenever we needed her, they all made it clear what documents they needed and when, and they were transparent through the whole process. I have already started recommending Guaranteed Rate to friends and family!
Kate I. | May 2019
Patty Dalkos and her team helped me in so many ways. Exceptional work I appreciate everything they all did to make this happen. Great team work.
Kelly S. | May 2019
Patty Dalkos was outstanding to work with. The whole loan process was very smooth and believe this was due to Patty’s leadership.
Helanie M. | April 2019
Patty Dalkos and her team were great to work with. We talked about the process, follow-up on a timely basis, and executed on the things they promised. Very refreshing to work with such competent and nice people. Thank you!
David T. | March 2019
Patty and her team were excellent and I can't speak highly enough to the quality of their work. Very reliable and communicative, answered all of our questions, and had us prepared every step of the way. Thank you!
Matthew Z. | February 2019
Patty was AMAZING. We were so impressed with her ability to simplify the process, provide around the clock communication, and a well-organized process. She is a rock star!
Justin S. | January 2019
Patty has a great team that provided abundant transparency throughout the entire process.
Jonathon E. | February 2019
Patty Dalkos was excellent to work with. As first time home buyers, we had a million questions, and Patty was always available to discuss and was incredibly patient with us at every step of the way. We were in discussions with Quicken and Better, both of whom offered similar rates and strong incentives. Ultimately, Patty was the factor that led us to choose Guaranteed Rate. We will definitely work with her again in the future.
Kenneth T. | January 2019
Patty Dalkos and her team stuck with me (a long process to get there no fault of theirs) from start to finish, kept me informed via e-mail, phone, text, in a professional and friendly manner - couldn't have ask for better!
Elizabeth S. - September | 2018
Aside from finding a condo that I love, Patty Dalkos has been the highlight of my home buying process. She was absolutely exceptional to work with right from the start. I always felt like a priority and her patience and graciousness made working with her a pleasure. I can not express how much I feel she went above and beyond for us. Patty actually met with us on Memorial Day weekend to walkthrough the process with us. She always was thorough, quick, and detailed with her communication. There were times I would e-mail questions to her late in the evening and she would respond immediately with a friendly call to address my questions. As a first time home buyer, the process can be daunting. Patty made me feel like she had my best interest at heart. Her ability to make a personal connection really made me feel cared for and in very capable hands. Even having her at closing made put me at ease because it was like having a friend a the table. I can not thank her enough. I will certainly refer Guaranteed Rate to colleagues and friends looking for a mortgage due to the experience I had working with Patty and her team.
Richard H. | July 2018
Patty did fantastic job and explained everything in the loan process very clear and understandable. It was a pleasure to work with her and her team and I would highly recommend guaranteed rate using Patty again thank you
Patrick M. | June 2018
Patty Dalkos and her team are phenomenal!!!
Marie L. | May 2018
Patty was FANTASTIC!!!!!
Sheila M. | April 2018
Patty Dalkos was the most amazing lender and I would recommend her to any borrower I came across!
Bradley F. - April | 2018
Patty was amazing and very professional! A true pleasure to work with and her team was wonderful as well! I have already recommended her and she is currently working with a friend of mine on her refinance! I would DEFINITELY recommend her!
Anna K.- 12/16
Patty Dalkos was absolutely amazing. She was easy to contact, thorough and listened to all of my requests and questions attentively. As long as I live in Chicago I will use Patty in the future for all home financing!
Megan R. - 12/16
Patty and team are knowledge and responsive; they made my refinancing process so easy and fast. Truly five-star experience!!
Shengzhi S. - 9/16
Our loan officer, Patty Dalkos, was fantastic. She was prompt, consistent and took the time to answer our questions and alleviate our concerns. Patty ensured our loan closed on time and that the closing was smooth. I would not hesitate to work again with Patty on a loan in the future and intend to recommend her to our friends for their home and other loans. Additionally, I also really liked using TransferSafe - it made keeping track of our documentation much easier.
Thomas R. -Chicago, IL | JUL 2016
Patty and her team were great. They were very prompt, kept us informed of what was going at all times, and were able to get us a lower rate late in the game when rates dropped to economic conditions. Overall, great experience.
Angelo M. - 7/2016
Everyone that assisted me was very helpful and responsive. It was my first time buying a home and every step of the process was explained to me in a way that was easy to understand.
Constantine T. - Chicago, IL | Jun 2022
Guaranteed Rate went above and beyond to get us approved. Staff was very friendly and professional. We could not have done any of this with out the help of our loan officer Patty Dalkos who was phenomenal.
Andrew P. - 6/2016
Excellent, personalized customer service.
Casey C. - Chicago, IL | Jun 2022
Our experience with GR was amazing. Our loan officer Patty Dalkos was prompt, knowledgeable pleasant and extremely accommodating.. Her staff was thorough, precise, and extremely responsive. The closing went so smoothly and all our needs and expectation were met. We will gladly refer GR to friends!!
Anna K. 5/16
Patty Dalkos works miracles
Emma R. - Chicago, IL | Jun 2022
Incredible service that no other place could provide.
Nicholas V. - Chicago, IL | Feb 2023
Patty at Guaranteed Rate helped me work through the logistics of purchasing my first home, and was completely understanding of my personal process. She supported me beyond what I imagined, and guided me in securing the funding that I needed to follow through on my purchasing my dream home.
Maria M. - Evanston, IL | Mar 2023
The entire process was great !
Peter M. - Des Plaines, IL | Jun 2023
Patty Dalkos and her team were amazing! They made the whole process extremely easy and as un-stressful as possible. They answered every question thoroughly and patiently. I will definitely recommend Patty and Guaranteed Rate to anyone looking to secure a mortgage. Thank you!
Suzanne M. - May 2016
Patty Dalkos and her whole team were very helpful and informative throughout the entire process.
Stephen W. - Chicago, IL | May 2022
Exemplary service, candid feedback, and helpful insights. Patty, in particular, represents the best in the industry.
William W. - Baltimore, MD | Jun 2022
Very efficient and knowledgeable
Joseph V. - Chicago, IL | Jul 2022
The responsiveness of the staff in every part of the process. They answered all my questions and found solutions for my needs.
Michael L. - Fanwood, NJ | Aug 2022
Great service and communication
Elizabeth W. - Arlington Heights, IL | Feb 2023
Patty Dalkos was great to work with! She was extremely helpful and made my experience as a first time home buyer very easy. Jeff and Cha from her closing team were also great. Everyone communicated all of the steps with me and answered all of my questions.
Stephanie S. - Chicago, IL | Mar 2023
Patty Dalkos was right there every step of the way from pre-approval through the closing and made the process efficient and stress-free. My mortgage was approved in less than ten days and communication among and between Guaranteed Rate associates was consistently prompt and effective in getting to a closing in less than 30 days. Overall, a great experience that put’s Citimortgage to shame.
Timothy M. - Bonita Springs, FL | Jun 2023
I will use Guaranteed Rate again. Patty Dalkos is the best loan officer I have ever dealt with.
James M. - May 2016
The people I worked with were prompt and courteous. They ensured the process went as smoothly as it did.
Konstantino K. - Hoffman Estates, IL | May 2022
Excellent communication, easy to work with, easy to use portal for document upload.
Brian N. - Franklin Twp, NJ | Jun 2022
Patty Dalkos was amazing - as was the rest of the team
Elle M. - Chicago, IL | Jul 2022
The prpcess was smooth, the team was very helpful, and everything got done very quickly.
Allen W. - Cedar Lake, IN | Aug 2022
We were able to close with the exact amount we needed in a very short time period and the team was there the entire way to answer questions or help us.
Paul F. - Chicago, IL | Nov 2022
Easy application, great to work with Patty
Patricia L. - Chicago, IL | Dec 2022
Fastest, smoothest and most organized closing process I have ever had and I have purchased many homes. Patty Dalkos is the best!!
Brent O. - Lake Forest, IL | Feb 2023
The team was efficient, professional, and very responsive.
Sheila V. - Grayslake, IL | Mar 2023
Excellent customer service .
Ionela M. - Downers Grove, IL | Apr 2023
All process was very quick and professional.
Dragos M. - Downers Grove, IL | May 2023
My agent at Guaranteed Rate was super helpful during a stressful house-buying experience. She was informative and worked with me at every stage of the process.
Michael J. - Glen Ellyn, IL | Jun 2023
Very organized and great communication
Nicholas B. - Norridge, IL | Oct 2023