What people are saying... What people are saying... Back to profile
Everyone was so nice and helpful through the entire process.
Tracy R. - Richmond, KY | Apr 2022
Because they know what they are doing and do it fast.
Manos K. - Channahon, IL | Apr 2022
Excellent service. Excellent pricing.
Philip F. - Terrace Park, OH | Apr 2022
Very fast & efficient not nosy
Andrew K. - Cary, NC | Apr 2022
This was an excellent experience: the team was responsive, connected, there wasn't duplication of effort/information, your online portal was great, I understood where I was in the process at all times and I was able to be proactive. In addition, the process was super quick, with a collaborative and informative approach. Very professional!
Talia J. - Clarkston, MI | Apr 2022
Michael has a well oiled machine and they know how to get mortgages done fast!
Jason S. - Kapolei, HI | Apr 2022
The process was extremely easy and I was provided all the information I needed quickly.
Elric Z. - Bolingbrook, IL | Apr 2022
They were very helpful and responsive throughout the process
Brennan O. - Chicago, IL | Mar 2022
Professional, provided ongoing emails as we progressed with the process. Closing was super easy and efficient.
Joanne D. - Lynn, MA | Mar 2022
Because Stephen Delagrange is the man
Jason D. - Dallas, TX | Mar 2022
Ease of refinancing online and the quick response of the refinance team.
Stacy S. - Canton, MI | Feb 2022
Good communication and customer focus
Andrew H. - Mission Viejo, CA | Feb 2022
great communication from everyone I worked with
Tina G. - New York, NY | Feb 2022
Our refi was incredibly smooth, and took just over a month. Communication was excellent, and the GR team answered every question I had along the way.
Christopher J. - Pace, FL | Feb 2022
Stephen and the team were amazing! They were on top of everything, and my loan was approved within a week!
Mark Z. - Ocean, NJ | Feb 2022
Everyone was so helpful. The process was fast and simple. Really zero complaints.
Michael S. - Gibsonia, PA | Jan 2022
Everything was great start to finish
Karen W. - Lakewood, CO | Jan 2022
Everything was so easy and seamless
Timothy F. - Chicago, IL | Jan 2022
Excellent communication and ease of the process
Brian B. - Chicago, IL | Jan 2022
quick and easy to work with
Kevin W. - Lakeside, TX | Jan 2022
So easy and your customer service is great!
Kari H. - Arvada, CO | Jan 2022
The closing was longer than expected
John M. - Novi, MI | Jan 2022
Great technology and communication
Jason T. - Superior, CO | Dec 2021
Great communication and fast action
Andrew H. - Mission Viejo, CA | Dec 2021
Smooth process for the most part and helpful employees.
David W. - Marysville, WA | Dec 2021
Very smooth, though some of the online portals could use some work
Matthew S. - Chicago, IL | Dec 2021
The process was smooth up until the day of closing. We made an 8-9a appointment with our representative per his suggestion. However, he wasn’t available for questions and the help desk didn’t open until 8:30a either. Plus they couldn’t answer our questions when they did. Once he finally called us closer to 9a, the process took double the time than he recommended that we plan for.
Susan T. - Vernon Hills, IL | Dec 2021
Very efficient, great communication
James G. - San Ramon, CA | Dec 2021
Strong team collaboration, responsive, and clear communications and expectations.
Patrick T. - Chicago, IL | Dec 2021
I would like to thank you all Stephen Delagrange , Michael Cude, Diana Foster, jana Clemens, Tara Mueller, And everyone one that worked with my mortgage , you guys did excellent job to get the loan done with experience and professional.
Fares A. - Dearborn, MI | Dec 2021
Guaranteed rate is great and very fast processing our loan
Collins D. - Rahway, NJ | Dec 2021
Easy to get a hold of people
Mason R. - Chicago, IL | Dec 2021
Michael Cude was excellent
Seth L. - Boston, MA | Dec 2021
Great service, easy transaction.
Paul Z. - Mchenry, IL | Dec 2021
Great service and communication
Diana W. - Cape Coral, FL | Nov 2021
The entire transaction went very smoothly and the associates were on top of everything.
Stephen S. - Plano, TX | Nov 2021
Loved the quick process and technology. E-signing was great!
Victoria H. - Hutchinson, KS | Nov 2021
They were on top of it and answered all my questions. They explained things to me so I understood and were very quick to reply and give me updates.
Korin P. - Santa Clarita, CA | Nov 2021
The customer service was outstanding.
Donald D. - Honolulu, HI | Nov 2021
The process went very smoothly
Patricia T. - Orland Park, IL | Nov 2021
Friendly, responsive and helpful service.
Jennifer B. - Chicago, IL | Nov 2021
Fast and great customer service
Aaron R. - Chicago, IL | Nov 2021
Smooth easy quick process. Great teamwork.
Christina Z. - Chicago, IL | Nov 2021
The BEST rates and LOWEST closing costs anywhere! Plus, easy admin through their online process.
Jeffrey P. - Chicago, IL | Oct 2021
Easy to work with, good customer service and great rate.
Alexander S. - Palatine, IL | Oct 2021
I have used Stephen and his team 4 times. Each time has been a great and fast experience.
Christopher W. - Andalusia, AL | Oct 2021
Very efficient team. Process was extremely smooth and communication was excellent throughout the whole process.
Christopher M. - Dingmans Ferry, PA | Oct 2021
Fast, efficient, and the best on the planet!
Michael S. - Andover, MA | Oct 2021
Fast, efficient and great rate
Deborah G. - Providence, RI | Oct 2021
Because GR always gives me the best rate and the best service. We've used them 3 times now.
Rachael S. - Anderson, OH | Oct 2021
Easy to work with, good communication. Responsive to our questions.
Daniel M. - Mundelein, IL | Sep 2021
Everything went smoothly and all questions were answered very quickly and politely.
James P. - Plainfield, IL | Sep 2021
Great at their job and super communication.
David B. - Richmond, KY | Sep 2021
All the staff and employees were extremely helpful and courteous. They were able to work with my wife and I through the refi process.
Spencer S. - Edgar, NE | Sep 2021
Amazing process start to finish!
Nicholas W. - New Franken, WI | Sep 2021
We Love Stephen Delagrange
Remeredzai M. - Decatur, GA | Sep 2021
Great communication, professional service and great value on the rate!
Christopher M. - Tampa, FL | Aug 2021
Seamless process, friendly people
Ryan G. - Lawrence, KS | Aug 2021
The process was super easy.
Laura F. - Jacksonville, FL | Sep 2021
Seemless and timely closing along with great rate and discounts.
Mary M. - Philadelphia, PA | Aug 2021
Everyone was very responsive and eager to help. It was a great experience start to finish.
Robert D. - Little Egg Harbor, NJ | Aug 2021
Easy to work with and very professional team. Stephen delegrange is awesome!!
Christian H. - Waukegan, IL | Aug 2021
They reached out to me at the right time. Reasonable fees. Very efficient processing. Tie-ups with good organizations: Alliant credit union, Travelers, etc.
Vijay D. - Berkeley, CA | Aug 2021
This is my second transaction with Stephen and his team, easy process, Stephen and his team were there fo answer any/all questions. Cudos to Michael as well.
David W. - Carol Stream, IL | Aug 2021
Stephen has been very attentive and always engaging me quickly with the best interest rate. His staff is also very quick to respond and also all very personal and courteous
Szuting C. - Atlanta, GA | Aug 2021
Everything was simple and easily explained to me. The process was painless and fast but still personable.
Kevin O. - Powell, OH | Aug 2021
The technology is great. It took me less than 30 minutes to apply and upload all of my docs
Oren O. - Chicago, IL | Jul 2021
easy convenient, quick response
Veronica B. - Parker, CO | Jul 2021
Such an easy process, responsive team, and clear communication.
Jeremiah M. - Worland, WY | Jul 2021
Outstanding customer service and just a really good experience overall...special call out to our initial contact there Stephen Delagrange out of the Chicago office.
James R. - Loveland, CO | Jul 2021
I’ve worked with Guaranteed Rate for over 20 years as a real estate broker. They always get the job done.
Elizabeth M. - Phoenix, AZ | Jul 2021
Stephen Delagrange was phenomenal to work with along with his exceptional team.
George Z. - Rocklin, CA | Jun 2021
Good service, helpful people.
Ethan L. - Bronx, NY | Jun 2021
super efficient, helpful staff and easy peasy
Heidi L. - Oak Park, IL | Jun 2021
Fast, efficient and friendly people to work with.
Lyle L. - Kailua-Kona, HI | Jun 2021
Fast, informative and efficient follow-through with processing the refinancing.
Richard T. - Chicago, IL | Jun 2021
Communication was great, this process could not have been easier! Not to mention the ease of almost everything being able to be completed online
Doug D. - Tomkins Cove, NY | May 2021
Fast, efficient, convent, and communicated well.
Becky M. - Dickinson, TX | May 2021
Painless and efficient process
Norman J. - Washington, DC | May 2021
Team was awesome- very responsive
Karen J. - Marlton, NJ | May 2021
Stephen and his team were great.
Pamela Z. - Mchenry, IL | May 2021
Steve and his team are fantastic. Process was made very simple with great technology and communication.
Molly H. - Chicago, IL | Apr 2021
Awesome customer service and low rates!
Timothy R. - Aiea, HI | Apr 2021
Easy process, minimal issues.
Dean M. - Emerson, NJ | Apr 2021
Because they are the best! Michael Cude is the man! Diana is the best in the business. Stephen is awesome. Great team!
Antonio D. - Chicago, IL | Apr 2021
great online system for uploading documents, very helpful employees, easy application and closing process
Andrew F. - Boston, MA | Apr 2021
Stephen and his team are great, this is my fourth transaction with them and will use them every time going forward.
Randy W. - Chicago, IL | Apr 2021
Easy to work with, convenient, great rate
Kelly S. - Philadelphia, PA | Apr 2021
Responsive, quick and easy.
Thomas T. - Vernon, CT | Apr 2021
Excellent rate and excellent service team.
Susan V. - Montvale, NJ | Apr 2021
The whole process was very easy and quick!
Angela W. | Mar 2021
I had limited knowledge of buying process. Stephen - made it easy, explained everything in language I understand without financial jargon. He was very responsive to all my inquiries.
Besian B. - Chicago, IL | Apr 2021
Fast, Easy, Great Service, and Excellent communication through out the entire process!!!
Caleb F. | Mar 2021
process was easy and professional
Susan N. - Glendale, NY | Apr 2021
The process was basically flawless and the response times were excellent.
Gary S. | Mar 2021
They have always provided great service and rate
Jaime B. | Mar 2021
they were just so communicative and helpful and I received a great rate
Donna S. | Mar 2021
Fast service, honest answers.
John S. | Mar 2021
Ease of process and ability to do everything remotely / online.
Daniel B. | Mar 2021
Fast response, friendly and informed staff.
IMRAN R. | Mar 2021
Team was very efficient and timely in their responses
Cheryl D. | Mar 2021
fast and seamless process.
Elsie S. | Mar 2021
It was very easy and quick to get the refinance I wanted done.
Christopher M. | Mar 2021
Best rates. Best process. Best technology.
Lawrence L. | Mar 2021
Very helpful and clear from start to finish.
Ann Marie B. | Mar 2021
We are certainly happy with the turnout of our homebuying process and rates
Jonathan I. | Feb 2021
Very efficient. Timely answers to all questions. Zero problems during process.
Jason O. | Feb 2021
This is the third time we’ve worked with Stephen Delagrange and his team. He makes the process easy and keeps in constant communication.
Sean M. | Feb 2021
This is my 3rd refinance with Stephen and team and I have been extremely satisfied with the quality of diligence and communication.
Maureen C. | Feb 2021
The process was easy. All I had to do was supply the information needed and they walked me through
Genevieve B. | Feb 2021
super responsive and quick
Brady S. | Feb 2021
Stephen Delagrange and his team were outstanding--quick, efficient and utmost professional.
SAMRA S. | Feb 2021
Stephen and Mike and Diana are the best! Great service and super friendly. This was my 2nd mortgage with them and they will be my top choice for a 3rd :)
Vanessa G. | Feb 2021
Stephen and his team did a great job!
Meeyoung L. | Feb 2021
Process was relatively hassle free.
Roger C. | Feb 2021
Obviously a well oiled machine of a team that was knowledgeable and FAST. I was closed and funded in under 30 days from when I first applied.
Andrew M. | Feb 2021
It was a very easy process from start to finish. I would highly recommend Guaranteed Rate.
Matthew G. | Feb 2021
It is the best team I have ever worked with.
JORGE T. | Feb 2021
Communication and ease of transaction.
Ashton T. | Feb 2021
They were very kind and helpful and gave information and answers. Every easy to get hold of someone.
Omar R. | Sep 2020
Incredible experience working with Steve and his team.
Anthony M. | Jan 2021
A great rate and no surprises. What more can you ask?
David B. | Feb 2021
Excellent response times and attentiveness
Nicole M. | Sep 2020
Very clear and easy process from start to finish.
Justin L. | Nov 2020
Great rate, prompt response, easy online experience.
Giridhar K. | Dec 2020
Stephen and his whole team were great the whole way through!
Matthew M. | Jan 2021
They offered the best rate when I was looking and my loan officer was very knowledgeable and responsive.
william d. | Aug 2020
Great communication, easy process. Great team!
Peter L. | Sep 2020
Competitive rates, honest, reliable service.
David G. | Oct 2020
The urgency to the customer, and the ease of the process.
James S. | Nov 2020
Outstanding service from Stephen and the rest of his team.
Mark K. | Dec 2020
great communications and great people
Michael S. | Jan 2021
they stayed on top of my refinancing
Lorraine S. | Sep 2020
Using the website for my application process was easy. The initial contact by your representative was timely and courteous. The contacts that were made to me during the process were concise. Yet they were always ready to respond with my questions or concerns by email, text and phone. They were all very knowledgeable.
Kathy A. | Oct 2020
There was miscommunication on attentive closing date and weeks that went by without any communication.
Wendy H. | Nov 2020
Process was easy, staff were knowledgeable and friendly.
Robert T. | Jan 2021
We have used Guaranteed Rate 3 times and have had an amazing experience every time.
Andrew L. | Aug 2020
I work here and I believe in what we do.
Makena L. | Sep 2020
Very simple process utilizing the state of the art technology, and great rates.
KYLE G. | Oct 2020
LO was knowledgeable and the process was smooth Everyone involved was professional and courteous
Belinda F. | Nov 2020
The whole process from start to finish was very smooth and professional. Awesome team work!
Kurniaty C. | Dec 2020
Quick response time to all my questions. Easy closing.
Anne N. | Aug 2020
Stephen and his team were so efficient with our refinance, just like with our first home purchase!
George Z. | Sep 2020
Stephen Delagrange is a very good person to work with. He is very responsive and always there to answer questions.
Krishnan G. | Oct 2020
Stephen and his team, gave clear directions, they were quick to follow-up on my questions and concern and they set timeline expectations early in the process and follow through on the dates.
Donnamarie B. | Nov 2020
Excellent experience all around. Stephen and his team responded promptly to all questions, the process was easy to follow, and the web portal was easy and intuitive.
Robert M. | Dec 2020
The folks I worked with responded promptly to my questions and provided clear and timely updates.
Kirk B. | Jan 2021
Stephen and his team were great to work with.
Matthew Z. | Aug 2020
easy to work with and did a great job, twice
Christopher C. | Sep 2020
communicated well, knowledgable, and good customer service.
DANNELL A. | Oct 2020
Good customer service with fast feedback about the process.
Rogerio A. | Nov 2020
Very impressive service; hence we're repeat customers!
Craig S. | Dec 2020
The team was quite excellent
Alan H. | Jan 2021
Excellent service, smooth process.
James S. | Aug 2020
Because Stephen DeLagrange is the man
Jason D. | Sep 2020
Great communication and speed of the process
Kathy H. | Oct 2020
excellent service from beginning to end. entire team was very helpful and responsive.
EFRAIN M. | Nov 2020
Stephen Delagrange is great! Best I've ever seen in *many* years of doing this.
James S. | Aug 2020
Service, speed, ease of use
George P. | Sep 2020
Everyone involved was helpful and made sure our loan closed as quickly as possible.
NANCY L. | Oct 2020
They are very efficient and communicate throughout the whole process
Diane S. | Nov 2020
Process is easy and completely online
James K. | Dec 2020
Always so helpful and easy to work with. All employees are quick to answer our questions.
Salvador B. | Jan 2021
Because of the quality service provided.
Omar A. | Sep 2020
Excellent experience. Low cost, good service and fine people.
David M. | Oct 2020
Steve DeLagrange is a fine young man.
Nicholas F. | Nov 2020
Team was efficient and helpful
Ann M. | Dec 2020
Easy and smooth transaction
Courtney O. | Jan 2021
Good communication, smooth process end to end
Andrew H. | Aug 2020
It was super easy. And if I had a question, I always had someone to email.
Tina M. | Sep 2020
My loan officer was wonderful to work with.
Eduardo J. | Oct 2020
It was easy, timely, and a good price.
Simon W. | Nov 2020
Lowest rates, easy to work with
Timothy B. | Dec 2020
Great customer service and execution
Josh M. | Jan 2021
the whole process went very smooth and everyone work hard to get me what i want it. Good job
MANUEL G. | Aug 2020
Great, low touch interaction for the entire process. Team members were very responsive the whole time.
Girish C. | Sep 2020
Great service and great rates
Matthew O. | Oct 2020
Repeat customer and very satisfied,great customer service and very smooth and seamless process. Stephen was great to work with as usual!
Jacques M. | Nov 2020
Clear communicators, concise process, no surprises
Robert T. | Dec 2020
Outstanding service by Stephen and his team.
David W. | Jan 2021
Stephen and his team were great to work with. Everything was done quickly and he answered my questions quickly with as much detail as I requested.
Trent J. | Jul 2020
The process was very simple and communication was seemless.
Donald J. | Jul 2020
I love the ease of using the portal. I have had several loans through Guaranteed Rate because it is so easy.
Sheri N. | Jul 2020
Quick response and friendly
Szuting C. | Jul 2020
Excellent service and turn-around time.
James E. | Jul 2020
My mortgage specialist was very responsive and worked late hours to get through a late curveball.
Dayan G. | Jul 2020
The overall mortgage experience was AMAZING! I received quick responses to all of my questions and my mortgage team worked very well together.
Lisha W. | Jul 2020
Stephen was great -- he is always my go to!
Shawn K. | Jul 2020
Incredibly helpful staff, knowledgeable, easy to use file uploading system, and excellent communication.
Matthew S. | Jul 2020
Great service and smooth process.
David W. | Jun 2020
My co-worker recommended you
Monica G. | Jun 2020
EVERYONE DID A GREAT JOB GETTING IT DONE
Vincent J. | Jun 2020
Your agents communicated very well. All my questions were answered quickly and thoroughly.
Jonathan M. | Jun 2020
The worked hard for you and guided me through this process of refinancing my home loan. They responded rapidly to emails or any other items I needed.
Jonathan L. | Jun 2020
They were very responsive!
Melissa P. | Jun 2020
They were thorough and fast!
Amy T. | Jun 2020
they were very communicative and answered my questions
Paul L. | Jun 2020
we have been refinancing our home with Guaranteed Rate, and every time did we have always been satisfied with their timeline and have always been happy with their services. This company has never disappointed me.
Jaime B. | Jun 2020
Great rate. Attentive service.
Aleksondra H. | May 2020
Fast responses and great rates
Jacqueline M. | May 2020
Stephen and his team are easy to work with!
Randy W. | May 2020
Stephens team were great to work with.
David D. | May 2020
Everything went smoothly with everything explained along the way.
Randy D. | May 2020
Work quickly and respond to questions fast
Kyle T. | May 2020
friendly, easy accomodating
Kathleen M. | May 2020
The process was super easy and everyone I interacted with was super knowledgeable and friendly.
Bradley H. | May 2020
Stephen was awesome. Up at 5 AM helping me through the process
Alexander M. | May 2020
Stephen and team are very responsive
Balinder S. | Apr 2020
Second mortgage transaction I've had with Steve and his team. Both times were easy, smooth, and efficient.
Michael C. | Apr 2020
Excellent service, speedy... great rates. A+++
Erin M. | Apr 2020
GuaranteedRate has given me the best rates for my first loan and refinance. With my employer, my loan origination cost was waived but that benefit may not extend to everyone.
Saharat P. | Apr 2020
Good communication throughout the process. Locked rate and got started right away when we wanted to start.
Renuka R. | Apr 2020
easy process, great communication
Michael L. | Apr 2020
Gave me a great rate, and they have options in place to close loans during this pandemic. Awesome!
Allison B. | Apr 2020
Fast and efficient processing.
Roland W. | Apr 2020
Excellent communication and quick and smooth process
Elizabeth G. | Mar 2020
Stephen Delgrange and team were awesome, answered all answered fully and promptly!
Matthew R. | Mar 2020
Friendly, helpful, responsive.
Jennifer B. | Mar 2020
it was simple fast and I work here
Anna V. | Mar 2020
Outstanding communication throughout the process and great rates
Eric R. | Mar 2020
Everything went smoothly and the team was very friendly and helpful to our questions. Our closing schedule was admittedly on the faster end, but we were still able to make the date with time to spare.
Robert C. | Mar 2020
Every employee I had to deal with was very helpful and knowledgeable of what needed to be done. They also was willing to answer my questions. Good customer service is hard to come by these days. Keep up the good work.
Shirley L. | Mar 2020
I have worked with this company for many years.Steve is the person you want to talk to. People working with him to get things done are super. I would not deal with any other company.
JORGE T. | Mar 2020
Steve was awesome to work with, very accommodating. Open and receptive to my goals.
Marcus S. | Mar 2020
Stephen and his team are super responsive. In the process, I always felt like they were on my side, meaning, helping me get a good deal in terms of a refinance rate, minimizing bureaucracy, and clarifying simple questions I had.
Vijay D. | Mar 2020
Helpful and responsive to all questions along the way, made the process convenient and accessible with my busy schedule.
Linnet M. | Mar 2020
Ease of your program and courteous employees
John F. | Feb 2020
Stephen Delagrange and his huge team of assistants were professional.
Sang C. | Feb 2020
We like to work with Steve and his team.
Abdul K. | Feb 2020
Working with Dawn and Stephen was great. They answered my calls when I needed them or got back to me shortly after. Communications were never a problem with Guaranteed Rate.
Nikolas B. | Feb 2020
Stephen Delagrange and his team did a awesome job. And our 1st time home buying process went very well
Joshua J. | Feb 2020
Very easy and efficient to work with
Jean H. | Feb 2020
We moved quickly to get our loan closed, signed Purchase Contract on 1/4 and closed and funded on 1/31.
Jason J. | Feb 2020
I got a great rate, and the team was very helpful dealing with an untraditional purchase process that led to a much longer than usual project timeline. They were pleasant, attentive, and good humored throughout.
Alexander L. | Feb 2020
They were fast, efficient, and very knowledgeable!
Clifton S. | Feb 2020
Navigating a mortgage refinance is a complicated process, and the team from Reasonable rate was so helpful and responsive at every step!
Kimberly M. | Feb 2020
Extremely knowledgeable team. Excellent service.
Gustavo M. | Jan 2020
Professionalism and fast response.
Manuel M. | Jan 2020
I work here and honestly believe we offer the best experience in the industry.
Makena L. | Jan 2020
The process was easy and extremely quick. Everyone was super helpful. The conditions were much better than with the competitors.
Heidi Y. | Jan 2020
Stephen and Tony communicated very well and made everything easy
Philip E. | Jan 2020
Excellent customer service! Our Mortgage officer and team were excellent. Can't say enough about the very wonderful job that they did both in the purchase of our home originally and in the refinancing of our home recently. Everyone was knowledgeable, professional, and responsive. Highly recommend them! They offer great, service. Our processing was seamless and a great win-win for everyone
John D. | Jan 2020
Steve and his team are always extremely responsive. Steve’s thorough, detail oriented, makes sure I’m aware of my options and the pros and cons of potential decisions.
Ankoor P. | Jan 2020
Stephen's team was great to work with and their pricing was extremely aggressive.
David M. | Jan 2020
Principally because our GRate agent, Steve Delagrange, offered competent, highly responsive service. Steve is terrific to work with.
Ruth C. | Dec 2019
Good service, easy to work with and competitive rates.
Glenn D. | Jan 2020
Efficient, clear and quick.
Jennifer A. | Nov 2019
The team was very helpful every step of the way and kept us posted any rate updates
Timothy N. | Nov 2019
It was a very easy process. My loan specialist Stephen Delagrange was knowledgable and extremely helpful. I looked into 4 or 5 other companies, and nobody was nearly as informative and communicative as Stephen.
Alexa H. | Dec 2019
Easy to work with. All documentation easy to process.
Marlon V. | Nov 2019
The process was very straightforward and transparent and GR provided me with lowest mortgage rate.
Joseph M. | Dec 2019
Stephen and his team were top notch, professional, and very efficient. I have already been recommending my friends to contact Guaranteed Rate for their mortgage needs.
JAMES E. | Dec 2019
Fast service. Prompt responses to any questions I had. Everyone there works together to get the loan done fast. Realtors, lawyers and buyers and sellers appreciate that. Easy to get houses when they see that I am using Guaranteed Rate because many are familiar with your quick and smooth procedure in getting everyone to the closing table fast. Stephen Delagrange is the best! He always answers all of my questions immediately. I have recommended him to my sister.
Jimmy M. | Dec 2019
We have worked with Guaranteed Rate twice and had a great experience each time.
Andrew L. | Dec 2019
2nd time using GR, everything went smoothly... No hastle, excellent customer service
Jacques M. | Nov 2019
From start to finish, it was a breeze.
Jason V. | Dec 2019
I uploaded my docs at the beginning and that was it.
Frank B. | Dec 2019
Excellent Communication and Customer Service
David B. | Nov 2019
I really like the automation process of collecting documents, and even the closing documents. There was no worry about sending documents electronically or via courier. My rep, Steven, was top notch. Quick responses, with honest answers. I would definitely recommend Steven to my friends and family.
Maura I. | Dec 2019
Fast and easy process with the team.
Devontae B. | Dec 2019
They were incredibly prompt and responsive throughout the entire process. It was my first time buying a home and they made it as easy as they possibly could have made it for me.
Ambour D. | Dec 2019
closed my VA IRRL in less than 21 business days!
Danny J. | Nov 2019
Stephen Delagrange & Antonio Delao Were great dbdnadd this real smooth for me
Duy N. | Dec 2019
Stephen and his team were top notch, professional, and very efficient. I have already been recommending my friends to contact Guaranteed Rate for their mortgage needs.
James E. | Dec 2019
Easy to work with. All documentation easy to process.
Marlon V. | Oct 2019
Closed my VA IRRL in less than 21 business days!
Danny J. | Nov 2019
Efficient, clear and quick.
Jennifer A. | Nov 2019
The team was very helpful every step of the way and kept us posted any rate updates.
Timothy N. | Nov 2019
2nd time using GR, everything went smoothly... No hassle, excellent customer service.
Jacques M. | Nov 2019
Our GRate agent, Steve Delagrange, offered competent, highly responsive service. Steve is terrific to work with.
Ruth C. | Nov 2019
It was a very easy process. My loan specialist Stephen Delagrange was knowledgable and extremely helpful. I looked into 4 or 5 other companies, and nobody was nearly as informative and communicative as Stephen.
Alexa H. | Nov 2019
This is the first mortgage I got and they made the process very streamline.
Elaine M. | Nov 2019
Excellent Communication and Customer Service.
David B. | Nov 2019
Speed, ease, clarity of process and communication
Keith L. | Nov 2019
Steve answered questions immediately explained things and never pressured me
Jamie I. | Oct 2019
Very easy and efficient process. All online/over the phone.
Kelly S. | Oct 2019
Second time we’ve used them. Perfect both times. Stephen Delagrange is great!
James S. | Oct 2019
Being able to go through the process as a client was a new and exciting experience.
Jason S. | Oct 2019
Guaranteed Rate provided easy, professional and helpful services and made our refinancing process fast and easy.
Salvador B. | Oct 2019
Service was incredible. Total team effort to reach goal and approval. Response time by all was immediate to questions and/or needs. Team was very thorough.
Tige H. | Sep 2019
good customer service
Diane S. | Sep 2019
It was an easy process and they provided the best rate and term combination.
Robert B. | Nov. 2019
Great process start to finish. It was so easy that it was almost a concern that I should have done more. Stephen, Mike and Diane were always accessible and answered all my questions. Great rate and process!
Matthew C. | August 2019
Second time customer. Great experience both times. Stephen Delagrange is awesome.
George P. | Aug 2019
Great company. Great Technology. Uploading docs was simple and painless.
Matthew S. | Aug 2019
Stephen and his team members were very professional and very helpful. Thank you all.
Abdul K. | July 2019
There were a number of little issues that came up and they helped to work through them. Overall, they were great and I would highly recommend.
Jennifer H. | June 2019
Stephen and Mike are smooth operators. They have a knack for putting people at ease and made process simple for us to navigate.
Philip E. | June 2019
Steve and his team did great - timely communications, moved quickly through process.
John G. | June 2019
Steven and Mike were extremely fast in there response time and explained things well. This was an amazing experience. Thank you.
Alexey K. | June 2019
The loan process through Guaranteed Rate was so easy and convenient. Everyone I spoke to was super helpful. I already recommended Guarantee Rate to a friend!
Andres I. | May 2019
Stephen Delagrange and Team helped us through this terrific time and made every effort to communicate in a timely manner. Thank you to everyone for assisting us in this brand new journey!
Ashton T. | May 2019
Stephen Delagrange first suggested to me the possibility of a refinance and also what it would entail both in terms of work and cost. I was not aware this was a possibility so early in my loan and the information he provided allowed me to have a relatively quick discussion with my wife and come to a decision about whether to pursue refinancing. The Guaranteed Rate team that helped us through the process were extremely efficient as usual. It is a lot of paperwork but the online tracking system and email and follow-ups from the team helped us stay informed and on top of it.
Vijay D. | May 2019
The customer service at Guaranteed Rate was exceptional and their follow through was extremely expedient. Highly recommended.
Jonathan S. | May 2019
Stephen Delagrange was our Mortgage Officer. As a Real Estate Agent, I have worked with thousands of lenders over my 28 yrs. as an Agent. Stephen is undoubtedly the best. I will refer everyone I know to him. I cannot say enough about his genuineness, professionalism, and skills. The whole team from Stephen to the underwriters to the closing team, made our customer experience great, while touchy at times, Stephen made course so much easier. Hats off to Stephen and his team.
Abhinesh J. | May 2019
This is our second time working with Guaranteed Rate and it was painless and executed what we needed flawlessly. Any questions I had were answered quickly, which kept things moving along. The closing being on our terms at our house was perfect. Nothing but high praise for Guaranteed Rate!
Carolyn T. | April 2019
This was my 3rd home purchase and hands down the easiest and smoothest experience! Stephen and his team did an outstanding job! I never once wondered about the status of the loan. Will definitely use Guaranteed Rate again!
Victor C. | May 2019
Our experience with Stephen and the entire team at Guaranteed Rate has been nothing short of amazing! Everyone was extremely responsive, very professional and a pleasure to work with. The portal with the ability to upload documentation and keep track of requirements (checklists) really helped us to stay on top of things and ensure a smooth process. I would certainly recommend Guaranteed Rate to anyone looking for lending solutions.
Michelle H. | April 2019
There was constant follow-up and nothing was missed.
Peter D. | Aptil 2019
Stephen Delagrange, Mike Grigoletti, Ann Vuong And Diana Foster And Everyone Who Communicated With Me And My Son, But Were Very Eager To Help Me In Any Way They Could. It Was Really Like A Breath Of Fresh Air Dealing With All Your Wonderful And Very Pleasant And Knowledgeable People. I Will Recommend Your Company To Everyone I Know In My Town, My Relatives And Anybody Who Needs A Loan. I Worked For A Bank In Town For Many Years And I Know A Lot Of People.
Cristina D. | April 2019
We worked with Chase for several months and became so frustrated that we looked for another company. Our local bank recommended Guaranteed Rate and we were very impressed. Stephen Delagrange and his team were amazing! Thank you!
Pamela L. | April 2019
Everyone I worked with was great. I was very happy with Guaranteed Rate.
Matthew D. | March 2019
Thank you to Stephen and his amazing team for making our goal to refinance happen in a timeless manner! This truly was a seamless transaction. Everyone was professional and eager to assist any questions or concerns we may have had. Thank you!
Eric T. | February 2019
Stephen and his team were great. There was constant communication and everyone was helpful!
Randy W. | January 2019
The process was very efficient, and everyone I had contact with was very responsive when I had questions.
Susan K. | February 2019
Our Rep Stephen Delrange was amazing. Would definitely use him again and refer people to him
Timothy N. | February 2019
Stephen Delagrange and his team were phenomenal in all aspects of the loan process. From my pre-qual to closing, Stephen and the Guaranteed Rate team were seamless in their attention to detail, response times, and communication skills. I will plan to utilize Guaranteed Rate in the future, and will recommend to anyone looking for financing moving forward. - Thanks Stephen!
Alexander S. | January 2019
Steve was extremely diligent and was willing to help us every step of the way. He was on top of everything and made us feel comfortable throughout this process. This was our first time purchasing a home and he made it so easy! I would recommend Steve and Guaranteed Rate to anyone!
Holden W. | January 2019
Stephen made the process very simple and offered me the best loan, (and I actually shopped with four other lenders) without any hassle.
Sofia M. | December 2018
A great experience which is no surprise from our great company!!
Michael L. | December 2018
The process was fast and simple. As the loan went through each step, I was kept informed both by telephone and e-mail. The electronic signing was FANTASTIC! Each representative was friendly and positive. They cc'd the realtor and my lawyer in timely fashions.
Audrey H. | January 2019
Steve, Mike, and Diana were all responsive and helpful with my questions. They helped make this process very easy for me and I appreciate them!
Lametria D. | January 2019
I love how fast and easy it was for me to upload my documents digitally. This takes a lot of the pain point out of the mortgage/ refi process. Thank you
Afrooz A. | November 2018
Stephen Delagrange, Diana Foster and the team I worked with from Guaranteed Rate were fantastic. I've already recommended them to my sister, and she is working with them on a new mortgage. I was impressed by their responsiveness, their knowledge of mortgage products, and by how proactive they were in ensuring a positive experience for me. I will absolutely be going back to them next time I need a personal mortgage loan.
Julia A. | October 2018
Painless, simple and amazing. Stephen and his team made everything as simple as it could be.
Jessica B. | September 2018
Thank you to Stephen Delagrange, who did a terrific job on our refinance. There were many communications back and forth, and Stephen was always available to answer questions as they came up.
Patricia B. | August 2018
Having no past history, nor a reference, I was very fortunate to have stumbled on Guaranteed Rate (thanks to my company, Intel having a business arrangement with them). It was an absolute pleasure interacting with Steve Delagrange throughout the house-hunting phase, and then for the loan closing. I found him to be VERY technology savvy, always on top of his game and a step ahead of me on my needs, and most importantly very readily available to answer any questions (and I had many ). But the most important metric was Time-to-Close, and Steve helped close the deal in 18days!! IMPRESSIVE!! Thank You for everything.
Tariq S. | June 2018
We have used Steve Delagrange for multiple loans now and couldn't be more pleased with the experience. He's always quick to respond with questions and makes the whole process easy. It's all about low rates, but the tremendous service friends and we have received from Steve makes the whole process with Guaranteed Rate painless.
Nicholas C. | March 2018
Steve was great, by far the smoothest mortgage process I have ever gone thru and the best rate out there! I was a little hesitant to go with an online-only company but was pleasantly surprised with how personal the experience was. Also, we appreciated the thank you gift!
Lauren K. | March 2018
I had a wonderful experience using Guaranteed Rate! Stephen was very accommodating and hopefully!
Joi T. | March 2018
This was our second time using GR, and we will be using you in the future! Steven and team, we're great about answering questions and always got back to us quickly. They moved the process along quickly. Well done!
Eric M. | May 2018
Stephen was most professional as well as personable. It had been ten years since I had closed on a home and I only remembered how tedious it was to obtain my loan in 2008. The closing representatives were also efficient with their communication. YAY...closing deadline was achieved. Thank you Guaranteed Rate!
Patricia D., October 2018
Stephen was most professional as well as personable. It had been ten years since I had closed on a home and I only remembered how tedious it was to obtain my loan in 2008. The closing representatives were also efficient with their communication. YAY...closing deadline was achieved. Thank you Guaranteed Rate!
Patricia D., October 2018Patricia D., October 2018
Steve and his team did a great job for us, and we couldn't be happier. We would strongly recommend Guaranteed Rate to our friends and family.
Daniel K., October 2018
Working with Stephen and his team was an absolute pleasure. As a first time home buyer, Stephen made it very easy for me to understand each step of the process. If I have the opportunity to refinance or get another mortgage, id want to work with Stephen and his team. Excellent work!!
George Z. | October 2018
the whole process was very smooth and the team helping me was knowledgeable and friendly i had a very satisfying experience.
Darrell S. - October | 2018
Cannot say enough about Stephen Delagrange and his entire team. Steve was always available, happily fielded all my questions, very thorough, clear explanations of expectations, risks, timelines, etc. He modeled my loan a number of different ways to ensure I had a thorough set of information from which to make my decisions. If he'd missed my call, he'd call back promptly. Transfersafe was seamless and convenient.
Ankoor P. | October 2018
the whole process was very smooth and the team helping me was knowledgeable and friendly i had a very satisfying experience.
Darrell S. - October | 2018
Steve Delagrange was a wonderful help throughout the whole process of buying our home. All of Steve's team were very helpful as well with any question I or my husband had and always called back in a timely manner. Thanks again Steve for everything you and your team have done to help us!
Holly R. | September 2018
Stephen and team did a great job in completing everything in a timely manner. They provided constant updates and responded back to my inquiries almost right away. The process was so streamlined and simple. Will definitely recommend Guaranteed Rate to others.
Syed A. | October 2018
Stephen Delagrange was an absolute pleasure to work with. He answered all my calls and all my questions in a timely fashion. He always made himself available to me, which made the whole experience so much easier. I will use and recommend Guaranteed Rate in the future. Thank You.
Joseph L. | September 2018
Stephen Delagrange was an absolute pleasure to work with. He answered all my calls and all my questions in a timely fashion. He always made himself available to me, which made the whole experience so much easier. I will use and recommend Guaranteed Rate in the future. Thank You.
Joseph L. | September 2018
Stephen Delagrange was a terrific loan officer. Calm, cool, and reassuring, everything happened as he said it would. Very trustworthy from start to finish.
Paul F. - August | 2018
I worked with Stephen both through email and over the phone. I am a first time home buyer and he made the process very easy for me and walked me through the entire process,explaining all my options.
Totana S. | August 2018
3rd time using Guaranteed Rate. Always smooth and fast!
Christopher W. | August 2018
GR is the best and Stephen and team who were assisting us was top notch!
Kristen K. | August 2018
Stephen and his team were extremely responsive which was very appreciated.
Loic L. | August 2018
From our initial conversation with Stephen Delagrange, our stress of obtaining a loan was put to ease. He was easy to talk to, very helpful and more than accommodating. Everyone we worked with at Guaranteed Rate was so nice and so quick on responses which was very helpful. We will absolutely use GR again and recommend to others.
Salvador B. - July | 2018
From our initial conversation with Stephen Delagrange, our stress of obtaining a loan was put to ease. He was easy to talk to, very helpful and more than accommodating. Everyone we worked with at Guaranteed Rate was so nice and so quick on responses which was very helpful. We will absolutely use GR again and recommend to others.
Salvador B. - July | 2018
I have never had such an easy, great experience in getting a mortgage in all the mortgage I have gotten over the years. The POD always keep me informed on the status of my loan. I refer people all the time to GR, but now I can say with my personal experience that GR is the best company to get a mortgage from!
Diane S. | July 2018
I have never had such an easy, great experience in getting a mortgage in all the mortgage I have gotten over the years. The POD always keep me informed on the status of my loan. I refer people all the time to GR, but now I can say with my personal experience that GR is the best company to get a mortgage from!
Diane S. | July 2018
Stephen and the Guaranteed Rate team did an outstanding job in helping us get our dream home. The process was smooth and they always stayed in touch making sure that any questions we had were answered with clarity. Thanks to everyone at Guaranteed Rate!
Ruben T. | July 2018
All of my questions were answered quickly. Everyone I dealt with was patient and friendly. Guaranteed Rate was the best with handling my non-technological skills.
Tina G. | June 2018
Thank you for everything I appreciate for all your help. Thank you for give me a good rate.
Jorge G. | July 2018
Everyone I worked with was VERY responsive and helpful. Loved your application process. Very easy!!!
Donna L. | July 2018
Stephen Delagrange, Diana Foster, Mike Grigoletti, and Anna Vuong made the process so easy and seamless. They worked hard to meet the closing date I'd requested, and never made me wait more than a few minutes for a reply to any query. Will use again and will recommend to friends. Great work.
Kate M. | July 2018
Stephen and his all team members were a great help. We highly recommend Guaranteed Rate.
Abdul K. - June | 2018
Stephen was everything you’d hope your loan office would be. I don’t think I ever heard a second ring when I called him with questions or concerns. Very impressive work by him and his team.
Bradlley S. - June | 2018
Stephen and team were very helpful. They addressed all our questions and were quick with all their responses. They were organized and made things very easy. We had a delay in close due to seller issues but encountered no issues in dealing with them as they helped us navigate and get to the finish line. Thanks very much.
Jason H. | June 2018
Stephen Delagrange and his team were a joy to work with! This refi process was EZ from the very first call! Many, many thanks!!!
Caleb B. | May 2018
Great experience from start to end!
Levi M. | May 2018
Easy, fast process. Thank you. GUARANTEED RATE!!
Tamera R. | May 2018
The loan team was very responsive and helpful in explaining the process and the details as we progressed through the loan.
William P. - May | 2018
This was my 1st time buying a home & asking for a mortgage and Guaranteed Rate made the process smooth and easy.
Carlos A. | May 2018
As a first time home buyer, Stephen outlined the process from start to finish and was always available to answer my questions and concerns. He was also patient with my "what if" scenarios and ensured the closing occurred without any issues.
Erica M. - Oak Lawn, IL | JAN 2016
Steve and his team helped me get my first property. As a first-time buyer, I had a lot of questions, and they were always responsive/able to get all of my questions answered. Guaranteed Rate's platform is great, and made it very easy to upload the required documents. I would definitely recommend!
Saharat P. - Vista, CA | SEPT. 2017
Stephen and his team made an otherwise tough process look easy. All of the team were friendly and ready to help at all times. Because of Stephen and his team I was able to close on my house a week early.
Robert S. - Sacramento, CA | AUG 2017
Working with Stephen and his staff was extremely stress free and the line of communication was open and Stephen was great about getting back to me very quickly and he and his staff were so efficient, professional and friendly. Such a pleasure to work with. We had recently gone through an approval process through another lender and the service was terrible. Even though we got the other loan, we still decided to go through the process again to rid ourselves of the other lender and the process with Stephen was night and day compared to the other lender. Thank you again for the amazing service and I will tell everyone I know about you and your professional, efficient staff.
Laura S. - Riverside, IL | JULY 2017
The whole process was wonderful. Great communication with Stephen, as well as his associates that were involved. Very seamless, digital signatures were a plus! Stephen was not a "hard sell", nor was he a "take it or leave it" guy. I started off with several other companies to refinance and cash out, and was extremely turned off by all of them. Glad I found Guaranteed Rate.
Thomas S. - Virginia Beach, VA | JUNE 2017
Stephen was very helpful during all phases of the loan approval and closing process. I was most impressed with how accessible he was. Every time I called he either answered or called back in less than 30 minutes.
Ken D. - Georgetown, TX | JUNE 2015
Stephen and his team were fantastic. Stephen was always receptive and was readily available to answer any questions or concerns that we had with the loan process. We were at first hesitant in working with Guaranteed Rate since everything was done remotely, while we were based out of NY. However Stephen and his team made closing the loan seamless and we successfully closed on time. We also were able to lock in an attractive rate per Stephen's recommendations. I would highly recommend Stephen and would welcome working with him in the future.
Harry S. - Jericho, NY | FEB. 2018
Steve helped my wife and I refinance our rental property and it took a few short weeks to close. I was about to do a refi with my current/now old lender, until I talked to Steve and discussed a better option. We got exactly what we wanted!
Jason P. - Renton, WA | JAN. 2018
This was my first time buying a home and it the whole process went great! Stephen and his team were helpful every step of the way. Anytime I had a question, Stephan was available to help me. Every step of the process was explained in detail to me.
Marcela G. - Schaumburg, IL | JAN. 2018
Even though I was a 1st time Home buyer, I had some knowledge of the Home purchase process. What I did not expect was how fast and thorough Stephen and his team work. They answered all my questions no matter how dumb and responding no later than a day. He was also willing to explain something if I didn’t understand it. Awesome guy and even better mortgage specialist.
Roger H. - Atlanta, GA | JAN. 2018
I work for one of the top 10 companies in Fortune 500. I see Guaranteed Rate as one of the preferred vendors recommended for employees. I called Stephen Delagrange of Guaranteed Rate for the refinancing of my house. Stephen's service is just superb. He is very knowledgeable and helpful. After listening to my purpose of refinancing, he recommends to me the type of loan to take. I trust his advice. Stephen answers my questions promptly either by phone or via emails. He also updates me regularly on the status of my application. I like Guaranteed Rate's online application process. There is a to-do list and I upload documents easily. I sign documents electronically. It takes 25 days from the day I pay for a house appraisal to the closing day. This is the fastest mortgage application I have ever had! I also compare at least three other 'Big' companies for mortgage. None of them offer as good terms like fees, loan amount (some limit refinancing to 70% of the house appraised value while Guaranteed Rate offers 75%), or application time as Guaranteed Rate.
Tim H. - Freehold Township, NJ | Dec. 2017
I work for one of the top 10 companies in Fortune 500. I see Guaranteed Rate as one of the preferred vendors recommended for employees. I called Stephen Delagrange of Guaranteed Rate for the refinancing of my house. Stephen's service is just superb. He is very knowledgeable and helpful. After listening to my purpose of refinancing, he recommends to me the type of loan to take. I trust his advice. Stephen answers my questions promptly either by phone or via emails. He also updates me regularly on the status of my application. I like Guaranteed Rate's online application process. There is a to-do list and I upload documents easily. I sign documents electronically. It takes 25 days from the day I pay for a house appraisal to the closing day. This is the fastest mortgage application I have ever had! I also compare at least three other 'Big' companies for mortgage. None of them offer as good terms like fees, loan amount (some limit refinancing to 70% of the house appraised value while Guaranteed Rate offers 75%), or application time as Guaranteed Rate.
Tim H. - Freehold Township, NJ | Dec. 2017
I really appreciate all of the time Stephen Delagrange invested in the process of my home loan. Discussing every option with me until we came up with the best loan to fit my needs. All of my questions were answered in a timely manner and the loan process was quick and efficient. I will definitely use his services again in the future as well as referring any friends or family in need of home loan services.
Saundra R. - Bolingbrook, IL | JAN 2018
Stephen produced great results for me and my wife with both an initial somewhat-out-of-the-ordinary purchase of a multi-family home and we also went back to him for a great refinancing two years later. Would definitely recommend!
Benjamin O. | AUG 2016
Stephen is exactly what you need in the lending process. When I was shopping around, I talked to several lenders and Stephen stood out as someone who was knowledgeable, working with my best interests in mind, responsive, and patient with my million questions. I trusted him. And that financing went so well, we are now doing out second transaction with him.
Patti G. | AUG 2016
As part of my company's extended "soft" benefit's came into contact and worked with Stephen on a refi (twice) - great experience, very easy to work with, very responsive. I highly recommend him.
Bill S. | AUG 2016
Stephen has helped me a couple of times in the past, most recently with a refinance on my current home. After doing the initial closing he reached out months later to notify me of better rates. He was amazing to work with, very thorough, informative and incredibly personable.
Eric D. | SEP 2016
Stephen helped me with my mortgage and then also with refinancing. He has shown great due diligence and did a great job throughout. He is very customer oriented and always quick in responding to questions. I recommend him for anyone looking excellent service for mortgage or refinancing their house.
Sami T. | SEP 2016
Stephen is very responsive and helpful throughout the refinancing process. Very pleased with the level of service provided by him and his team.
Michael R. | SEP 2016
As a first-time home buyer, I was very nervous and honestly had no idea how the process went, or what to expect. Everyone was very nice, and answered all the silly questions I had, and made me feel very secure in my decision, not only to purchase a home, but to finance it through Guaranteed Rate. When I had trouble finding a qualified realtor, Stephen even recommended a realtor who found me the perfect home. I'm very happy that I chose Guaranteed Rate, and I would definitely work with them again! This was an incredibly positive experience, and I could not have asked for a better team to work with. Thank you for all your help!
Sara S.- Chicago,IL | MAY 2016
Working with Stephen, Kim, and Jenny was an extremely smooth process. When questions needed to be answered, they were all patient and very accommodating. If of course helps that I know the business a bit but couldn’t have done it without their team. My wife and I truly appreciate all the assistance.
Jacqueline M. -Wheat Ridge, CO | APR 2016
I probably had 3 million questions throughout this process. At times i asked the same questions over and over and over ...just to be sure. And Stephen always responded quickly and thoroughly and knowledgeably. He literally held out hands from beginning to end and though there were lots of other lenders trying to earn my business, I couldn't imagine working with anyone else.
Patricia G - Chicago, IL | Feb. 2016
Stephen Delagrange answered all questions and interest rate was the most competitive!
Swati R. – Bellevue, WA | SEP 2015
Stephen Delagrange was on top of every step of this process. He made sure I was informed throughout. I would highly recommend him.
Diane J. – Canoga Park, CA | AUG 2015
Stephen Delagrange was very helpful to us throughout the process. He was always available and very prompt in returning calls and explaining everything.
Krishnan G. – Austin, TX | AUG 2015
" Steve and his staff were easy to work with. Very professional "
Dale W. – Hermiston ,OR | June 2015
Stephen and his team were awesome to work with. Stephen was very helpful in guiding me and answering my questions through out the loan process. He was easily accessible and promptly returned my phone calls.
Alrick G. – Chantilly, VA | May. 2015
This was the 4th time I have used Guaranteed Rate and I always recommend the company to friends and family. We have worked with Steve Delagrange several times now and he is excellent. The process is quick and easy and they come to your home. Again, working with Steve was great. He answered all of our questions and responded quickly with full explanations.
Todd M. -- 11/19/2014
Steve kept me in the loop at all times sparing me additional stress. Steve is outstanding. This is my second time using Guaranteed Rate, and I chose to because of Steve. I knew I could expect the highest level of professionalism, intelligence, and integrity. He anticipated possible questions or issues and addressed them in advance. Always calm, thoughtful and patient. I was sorry I even bothered with the bank. I thought I should consider my bank since my mortgage was with them. Guaranteed rate offered me better terms with a far better experience.
Josephine P.
This is my third loan with Steve and I couldn't be happier! Having a trusted and knowledgeable loan officer like Steve makes my decision to return to GR for my loan needs an easy one!
Daniel W. -- Chicago, IL 8/26/2014
Stephen was excellent! He was very professional and knowledgeable! I was very pleased with the experience I had with Guaranteed Rate.
Christoper B., Chicago IL
“I worked with Steve Delagrange's team and they were excellent from the top to bottom. I had a trickier than usual loan and it went incredibly smooth. I would highly recommend Guaranteed Rate, Steve and his team!”
Chris B. – Columbus, OH – 4/2014
"Stephen DelaGrange excellent listener, thoughtful, highly intelligent, and timely in responding to my questions. If I operated a business I would hire him. It was an excellent experience, a knowledgeable loan officer and a super coordinated team made my dream come true. "
Josephine P.-- Skokie, IL. -- 6/ 2013
Stephen guided us through the mortgage refinancing process in a very professional, thorough, communicative manner. He kept us informed regarding what to expect at every stage of the process. I only wish our initial mortgage experience (elsewhere) had gone as smoothly!
Eve Greenfield, Chicago, IL
Stephen was a pleasure to work with, answered each of my questions in a timely manner, and provided the flexibility necessary to make the process as convenient as possible.
Bill Dockrey, Mansfield, TX
Steve made the long and tedious process of financing my mortgage quick and painless. He guided me through each step and answered all the questions I had very well. I am recommending all my family, friends, and colleagues that own a home to refinance through Steve.
Chris Gunderson, Lombard, IL
Stephen was our mortgage banker who helped us get a re-finance. We had applied through lending Tree and got a variety of results. Stephen was by far the most knowledgeable and creative in understanding our needs and helping us through the process. His work is excellent and he was always available for questions and information. We are very happy with his work and if we ever need a mortgage again - we would definitely work with him again.
Sanjay Sardar, Fairfax, VA
Stephen is one of the best loan officers around. I have never had any issues on his closings. Always a smooth, efficient process. I definitely recommend his services.
Brittany Washington, Plano, TX
I was amazed at how efficient and stress-free refinancing was through Steve at Guaranteed Rate. He is an expert in the industry, kept me organized, managed expectations and got me an incredible rate. I really couldn't have asked for more and I highly recommend his work.
Rob Joyce, Shorewood, WI
Steve was my agent during a mortgage refinance in May-June 2012. He was extremely responsive to my requests and proactive in keeping me informed. Having dealt with several mortgage lenders in the past, Steve is head-and-shoulders above the rest for customer service, trustworthiness and knowledge of his craft. Two thumbs up for this consummate professional. I highly recommend Guaranteed Rate and Steve Delagrange for your mortgage needs.
Bryan Chapman, Honolulu, HI
In today's fast paced real estate market it is very important that I work with people who can close deals in a timely fashion. There are so many details when buying a home, all of them are important. Steve's expertise in assiting my clients has been instrumental in the success of my business. Many of my clients are 1st time home buyers who require patience throughout the process Steve was there ever step of the way! His professionalism and attention to detail has allowed all of my clients to complete their escrows and move into there homes!!! Thank you Steve!
Mary Carpenter, Walnut Creek, CA
I worked with Steve in refinancing my condo, and he was extremely professional, timely and knowledgeable about every step of the process and even followed up after the transaction was completed. I would recommend him to any friend or family
Steve Meinig, Chicago, IL
Stephen is the perfect combination of smart, responsive, and dedicated. He far surpassed my expectations and made a big difference in my life through his commitment to helping me refinance despite a particularly difficult scenario. Thank you Stephen!!!
Marshall Wolfe, Chicago, IL
I would highly recommend Stephen for anyone looking to obtain or refinance a mortgage. We used Stephen to refinance our home loan a year or so ago and were very pleased with the great service we received. I have also recommended him to other friends as well.
Chris George, Murphy, TX
Stephen was terrific in assisting me with buying my new home. He was helpful, extremely knowledeable and most importantly to me steady. When I began to panic that the process was taking too long, he assured me not to worry, he had me covered. He was patient and answered all of our questions with no hint of annoyance. I highly recommend Steve for his great professionalism and customer service.
Starla Ingersol, Chicago, IL
Truth be told Stephen is a top notch service provider in the mortgage world. My husband and I had an excellent expierence with him re-financing our mortgage and have recommended him to several friends. He is trustworthy, a hard worker, and delivers great results. He will provide his customers with all of the information necessary, go over it in detail, answer every question that you have, and walk you through the entire process. I feel blessed that a friend recommended my husband and I to Stephen and we had a wonderful, stress free expierence with him re-financing our mortgage.
Jennifer Brumley, Flower Mound, TX
Stephen was completely on top of my refinancing. I wish that I had worked with him on my original financing. He was incredibly knowledgeable, personable, efficient, and made the process very easy for me. I have since recommended him to several friends and have only heard good things about him from those friends as well. I would highly recommend Stephen.
Jeff Gibbons, Chicago, IL
Stephen was our mortgage consultant when we decided to refinance our home. Stephen provided excellent customer sevice, was very knowledgeable and responded quickly to all of our inquiries. We were very impressed with his professionalism and would highly recommend him to anyone needing to do a refinance.
Yinching Lin-Chen, Oak Hill, VA
Stephen was very helpful and made refinancing our home loan very painless and quick.
Sarah Tower, Austin, TX
The process was smooth and the team remained communicative and committed throughout the process.
Ashton S. - Boise, ID | Mar 2023
Steve was tremendously focused on providing us with the best options and very successful in meeting our needs and expectations. I strongly recommend Steve as a trusted advisor.
Jose-Luis Bretones Lopez, Evanston, IL
Stephen, Chase and Diana were a pleasure to work with. They were very responsive, and helped me to navigate through the process smoothly.
Larry B. - Philadelphia, PA | Mar 2023
Stephen made the task of refinancing a mortgage effortless. He pays attention to all the details. When you have a question he gets back to you promptly, not a day or two later. It was simply an easy and pleasant experice. I highly recommend Stephen for any of your mortgage needs
Russ Motyka, Palatine, IL
Stephen Delagrange was very prompt in his responses. Typically same day within a few hours response
Danielle O. - Spokane, WA | Mar 2023
Stephen did a great job offering the most competitive rate for my home refinance. He guided me swiftly through the refinance process and he provided detailed steps to close. I felt comfortable that my refinance was in good hands and it would finish on time without any hiccups
Kevin Brown, Elburn, IL
The entire loan team was exceptional and got my loan closed in a timely manner keeping me updated all along the way.
Jesse L. - Corinth, MS | May 2022
No issues and great communication
Matthew B. - Alexandria, VA | Mar 2023
Stephen provided outstanding service in re-financing my mortgage. From finding the best rate... to efficient processing of documents... all the way to closing, Stephen was efficient, professional and very knowledgable.
Shawn Steffy, Washington DC
The team was very easy to work with while we made our first home purchase.
Sydney B. - Kennesaw, GA | May 2022
They made the process so easy and seamless. Great communication!
Jeremy J. - Grafton, MA | Jul 2022
Very responsive team! My team went above and beyond
Guillermo M. - Orlando, FL | Aug 2022
I work here, and I believe in what we do.
Makena L. - Chicago, IL | Mar 2023
Very responsive, good online interface, quick and easy
Christy B. - Christiansburg , VA | Apr 2023
Stephen, Chase, Diana, and everyone involved made the mortgage process a breeze.
Sean G. - Merchantville, NJ | May 2023
The staff was helpful and the website easy to use.
Christopher D. - Dobbs Ferry, NY | Jun 2023
I highly recommend Stephen. He is a true professional and was a pleasure to work with. Attention to both the big picture and the details was impressive. I fully intend to work with Stephen again for my financing needs
Carl Cullotta, Scotsdale, AZ
They were very patient and understanding. Always there if I had questions
Stephen D. - Hanover Park, IL | May 2022
They were quick to respond and processed my loan very fast.
Emily P. - Pollock Pines, CA | Jul 2022
GR is the best in the business! Great rates and even better people.
Heidi M. - Lakeway, TX | Aug 2022
Absolutely great customer service.
Solomon H. - Ewa Beach, HI | Mar 2023
Fast, friendly and professional but personal caring
Renea M. - Greensburg, PA | Apr 2023
The process was straightforward and well explained. I applied with others and their process was not as streamlined.
Elisabet R. - Chicago, IL | May 2023
Responsive and professional
Mengting Y. - Philadelphia, PA | Jun 2023
Very helpful with all the closing information and communicative. Closed early with no hiccups
Arjun K. - Redmond, WA | Jul 2023
Great people. Easy to work with and very responsive.
Eli R. - Omaha, NE | Oct 2023
Everything from start to finish more than exceeded our expectations. I deal with professionals every day, but he has to be the most professional person that I have ever encountered. I am very pleased with his service – you should be too.
Pamela Gizzo, Wadsworth, Ohio
Simple application process, great customer service, and got a decent rate.
Ralph W. - Centreville, VA | May 2022
Stephen and his team were extremely efficient and always available to assist with any questions that I had along the way.
Shane M. - Dallas, TX | Jul 2022
They do explain the procces of the loan from the time you get in contact with them, there is no pressure along the way and the communication is excellent.
Edgar S. - Estero, FL | Aug 2022
Great customer service and people are very helpful
Paul T. - Manchester, NJ | Oct 2022
The process was simple and efficient. The technology in place made the process stress free and Stephen Delagrange and his team were excellent at every step!
Efrain M. - Westchester, IL | Dec 2022
Quick, efficient, responsive
Thomas W. - Chicago, IL | Mar 2023
Stephen, Chase and Diane were amazing to work with! I’ve worked with Chase and Stephen on our refinance in the past and time and time again they are promptly, friendly, informed, and make the process smooth.
Akinwunmi A. - Chicago, IL | Apr 2023
It was such a smooth transaction.
Farzad J. - Malden, MA | May 2023
I was expecting a stressful process but they made it easy for me. You can contact them anytime of you need clarifications even if it’s weekend
Toothsie S. - Woodside, NY | Jun 2023
Stephen did a great job with my mortgage.
Leah S. - Overland Park, KS | Jul 2023
Stephen, Chase, and Diana provided excellent service - the easiest and fastest part of the home buying process was Guaranteed Rate.
Michael M. - Kingston, NY | Aug 2023
Responsiveness, reliability, attention to details, best interest rate after shopping around
Andrea L. - Chicago, IL | Oct 2023
You guys are great. Quick and easy. Always quick to reply.
Williams B. - Templeton, MA | Nov 2023
I was very satisfied with Stephen. He answered all my questions and was very patient with me. He made me feel secure.
Karla Bailey, Corpus Christi, TX
Always have used them, best rates
Siyad J. - Maple Grove, MN | May 2022
Steve Delagrange, Chase McElligot and Diana Foster made this experience so painless and easy.
Heidi J. - Naperville, IL | Jul 2022
Extremely helpful and always available to help out with whatever questions I had.
Kevin M. - Brooklyn, NY | Aug 2022
Superb service start to end. Very easy at each step. ThankYou for keeping me aware via email at each step in the process.
Sugandhi I. - Tampa, FL | Oct 2022
Had a very excellent seamless process and help from Stephen and chase
Keerthivasan V. - Henrico, VA | Dec 2022
Response time and service was excellent.
Brian J. - Ochopee, FL | Jan 2023
Guaranteed Rate''s responsiveness, attention to detail, and rates.
Arianna G. - Omaha, NE | Mar 2023
Excellent-- though the team got large in the end, i felt like I was in good hands. Smooth, and all the milestones happened as they needed to.
Matthew H. - Chicago, IL | Apr 2023
Wonderful, caring people, fantastic customer support!
Heather B. - Shawnee, KS | May 2023
Helpful, professional, easy to get in touch with
Casey N. - New Haven, CT | Jun 2023
Being able to submit your verification forms online from home is as easy as it can get unless you have someone take care it for you on your behalf. Also, the people at Rate are nice to work with.
James C. - Highlands Ranch, CO | Jul 2023
Everyone was very kind and professional. Process was quick and easy and I was always updated of where we were in the process.
Sandra H. - Pawnee Rock, KS | Aug 2023
Is the best experience I never had especially if you have a busy life schedule.
Janeth K. - Brooklyn Park, MN | Oct 2023
Everything along the process seemed seamless. Stephen Delagrange, Matt Khun, Erica Geils, and anyone else I communicated with from guaranteedRate were all very supportive throughout this process. That level of support and professionalism is what anyone looking to purchase a home looks for.
Johandri A. - Queens Village, NY | Nov 2023
The whole process went very well. Stephen Delagrange was a true professional. Was kept informed & no surprises.
Cecilio Molina, Houston, TX
Very professional and courteous
Zubair I. - Chicago, IL | May 2022
I had a particularly difficult and unique set of circumstances for my refinance and Stephen and his team went above and beyond in helping me close on the refinance. I was in the unfortunate position of filing for divorce 1 month after purchasing a home and needing to refinance the mortgage in a period of rapidly rising interest rates. Guaranteed Rate was able to work with my timeline, offer a competitive rate & mortgage cost, and work with my unusual deed requirements resulting from my divorce. Stephen, Chase, and Diana have done a great job and I now have peace of mind knowing that I'm able to keep the home I purchased.
Benjamin B. - Chicago, IL | Jun 2022
Overall outstanding service
Rodrigo C. - Calumet City, IL | Jul 2022
The processing team is top notch. They were prompt, communicative and helped work with us in a very team like atmosphere.
Micah K. - Wilmette, IL | Aug 2022
GR got us approved for a USDA loan, which is a more difficult process. Our rate did get locked in as promised.
April N. - Monmouth, OR | Oct 2022
Guaranteed rate has helped answer any questions I had throughout the buying process
Julianne M. - Norton, MA | Nov 2022
My team answered every question I had.
Jill S. - Bensalem, PA | Dec 2022
I appreciated Guaranteed Rate's straightforward and efficient process. Stephen never attempted to upsell us and gave us our rate estimates without embellishment or fuss.
Vy N. - Kirkland, WA | Jan 2023
Quick and exceptional service that was very simple for first time home buyer.
Roland Isaac R. - New Braunfels, TX | Feb 2023
The team we worked with was fast and courteous and made the process very easy for us.
Ryan K. - Emporia, KS | Mar 2023
Everybody that I worked with to refinance my house was amazing! Everybody (Stephen, Diana, Chase, & Megahan) were all very helpful during this process. They we were all very understanding and patient with me during the ups and downs during this loan. They were fast on communicating with me from start to finish.
Lacoya J. - Joliet, IL | Apr 2023
Excellent service, great communication
Adeel B. - Newton, MA | May 2023
Fast, responsive communication. Friendly and professional.
William M. - Chicago, IL | Jun 2023
It was very easy to work with.
Maijia D. - Barre, MA | Jul 2023
After taking a pause, Stephen and team were able to get us restarted and quickly get approved
Joseph T. - Cincinnati, OH | Aug 2023
Great rate, very helpful people, helped me navigate some unforeseen complications during the purchase process
David C. - New York, NY | Sep 2023
Easy to use website and document sharing. Fast and efficient closing.
Joseph M. - San Diego, CA | Oct 2023
Timeliness, transparency, support.
Dirk M. - Camano, WA | Nov 2023